Job summary
The successful candidate will assume a senior leadership role within the Emergency Department, combining clinical expertise with team management responsibilities. As a key figure within the department, the post holder will serve as a role model, providing visible, accessible leadership to ensure the delivery of high-quality, evidence-based patient care.
This role involves senior-level responsibilities, including overseeing managerial duties within the assigned team while also contributing to strategic initiatives at the departmental and organizational level.
Clinically, the post holder will be responsible for ensuring that the department consistently meets quality and safety standards. They will also play a pivotal role in the collection and analysis of ED data to assess departmental risks and inform decision-making.
The post holder will effectively manage and resolve complaints and incidents, leading investigations where necessary, reporting findings, and implementing changes to improve practice. They will also manage and support their team of nursing staff through HR processes and professional development initiatives.
Please note: The selection process may include an assessment centre or psychometric testing.
Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.
Main duties of the job
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Serve as a clinical expert, maintaining visibility and accessibility, and leading by example. Act as a positive role model for all staff, upholding professional standards of conduct and behaviour in line with Trust and NMC requirements.
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Oversee the day-to-day management of the department, ensuring optimal skill mix and staffing levels are achieved through effective utilization of the team, providing high-quality care around the clock.
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Support the development and monitoring of departmental standards, actively reviewing, managing, and reporting on audits and objectives. This includes monitoring staff performance and appraisals, managing attendance (absence and sickness), ensuring compliance with best practice tariffs, maintaining environmental cleanliness, overseeing documentation, and promoting staff education, skills development, and competence.
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Provide strong leadership, motivating and empowering both registered and unregistered nursing staff, while implementing and promoting HR and performance policies to foster a positive performance culture. Contribute to the dissemination of protocols and guidelines.
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Foster a positive approach to patient care, effectively managing conflicts and complaints, and actively seeking feedback to continuously improve service delivery.
About us
We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country. Leading in innovation and quality - opening a state of the art Northumbria Specialist Emergency Care Hospital, the first of its kind in England.
The Emergency Department supports staff wellbeing at the forefront of their plans, they are 2023 winners of the RLDatix award for supported workforce using their innovative team based rostering approach to allow flexibility and improved work life balance.
Do you want to work in one of the best performing NHS organisations in England? Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn't, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way!
Please read 'applicant guidance notes' before submitting your application.
Job description
Job responsibilities
To coordinate the nursing care of all patients attending the Emergency Department
To provide clinical leadership to the nursing team within the Emergency Department to ensure high standards of patient care are maintained
To take charge of the Emergency Department and manage all resources effectively
To ensure quality standards and Emergency Department targets are adhered to and met
To manage and lead a specific team of nursing staff, including Human resources, Staff appraisals / personnel issues and disciplinary procedures.
To support the Emergency Department OSM, Clinical Lead Nurse / Modern Matron, and clinical leads
To role model compassionate and inclusive leadership in order to shape the creation of a collective leadership culture within the trust. This means demonstrating a consistent leadership style which (a) engages, enables and empowers others (b) uses coaching to promote ownership of learning and quality improvement and (c) facilitates team working and collaboration within teams / departments and across organisational boundaries.
Job description
Job responsibilities
To coordinate the nursing care of all patients attending the Emergency Department
To provide clinical leadership to the nursing team within the Emergency Department to ensure high standards of patient care are maintained
To take charge of the Emergency Department and manage all resources effectively
To ensure quality standards and Emergency Department targets are adhered to and met
To manage and lead a specific team of nursing staff, including Human resources, Staff appraisals / personnel issues and disciplinary procedures.
To support the Emergency Department OSM, Clinical Lead Nurse / Modern Matron, and clinical leads
To role model compassionate and inclusive leadership in order to shape the creation of a collective leadership culture within the trust. This means demonstrating a consistent leadership style which (a) engages, enables and empowers others (b) uses coaching to promote ownership of learning and quality improvement and (c) facilitates team working and collaboration within teams / departments and across organisational boundaries.
Person Specification
Experience and Knowledge
Essential
- Substantial recent experience in Emergency Care
- Evidence of managerial experience at band 6 and additional specialist knowledge gained by management of the Emergency Care areas
- Evidence of ongoing training and development
- Demonstrates good working knowledge of Infection Control issues
- Possess knowledge and understanding of audit procedures
- Specialist knowledge and experience gained by completion of a post registration qualification in Emergency Care, including in house accredited courses e.g. Level 1 trauma care
- In depth experience of working in Emergency Care environment required in order to manage staff and the ability to work effectively across specialist areas / zones within the Emergency Care Department
Desirable
- oKnowledge of or experience in coaching and mentoring practices and tools
- oKnowledge of or experience in Quality improvement tools, techniques and methods
Qualifications
Essential
- A registered nurse on part 1 of the professional register with current NMC registration
- Diploma / Degree or equivalent experience
- Mentorship passport
- Advanced/Intermediate Life Support
- Teaching and Assessing qualification/knowledge
Desirable
- Management /leadership Qualification
- Professional Nurse Advocate
Person Specification
Experience and Knowledge
Essential
- Substantial recent experience in Emergency Care
- Evidence of managerial experience at band 6 and additional specialist knowledge gained by management of the Emergency Care areas
- Evidence of ongoing training and development
- Demonstrates good working knowledge of Infection Control issues
- Possess knowledge and understanding of audit procedures
- Specialist knowledge and experience gained by completion of a post registration qualification in Emergency Care, including in house accredited courses e.g. Level 1 trauma care
- In depth experience of working in Emergency Care environment required in order to manage staff and the ability to work effectively across specialist areas / zones within the Emergency Care Department
Desirable
- oKnowledge of or experience in coaching and mentoring practices and tools
- oKnowledge of or experience in Quality improvement tools, techniques and methods
Qualifications
Essential
- A registered nurse on part 1 of the professional register with current NMC registration
- Diploma / Degree or equivalent experience
- Mentorship passport
- Advanced/Intermediate Life Support
- Teaching and Assessing qualification/knowledge
Desirable
- Management /leadership Qualification
- Professional Nurse Advocate
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
