Account Development Manager Fleet Solutions

Northumbria Healthcare NHS Foundation Trust

This job is now closed

Job summary

The Fleet Department is responsible for the generation of non-core income for re-investment into patient care. The two main areas of success are NHS Fleet Solutions and NHS Home Electronics. Both businesses operate in the competitive salary sacrifice marketplace. An office-based team consisting of 60 members of staff have responsibility for the delivery of the service.

Main duties of the job

Reporting to the Head of Account Management, the Account Development Manager's primary role is to ensure the continued growth and success of Northumbria Healthcare Group's non-core revenue services. The postholder will be responsible for managing a strategic portfolio of customer accounts for Fleet's growing number of public sector/not-for-profit clients.

About us

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country. Leading in innovation and quality - opening a state of the art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. Do you want to work in one of the best performing NHS organisations in England? Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn't, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way! Please read 'applicant guidance notes' before submitting your application.

Date posted

09 July 2024

Pay scheme

Agenda for change

Band

Band 6

Salary

£42,618 a year Fixed level 6 salary plus up to 12% bonus

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

319-6443446JN

Job locations

Northumbria Manufacturing and Innovation Hub

Avenue Road

Seaton Delaval

NE25 0QJ

Job description

Job responsibilities

Provide excellent customer service and positive promotion of our commercial services, to internal and external customers.
Work effectively and positively with all stakeholders to promote Northumbria Healthcare Groups commercial brand values, ensuring that all are aware of the business quality and service focus.
Continually update knowledge and understanding of the other commercial services we offer, to be able to share best practice among the client base.
Continue to develop a network of contacts within new and existing customers, to gather business information and identify leads.
To identify opportunities including the research, collection, and analysis of relevant information, providing data and statistics.
Deputise for the Head of Account Management and/or Group Sales Director, as required.
Assist with supervision of the sales and account management support team, as required.

Job description

Job responsibilities

Provide excellent customer service and positive promotion of our commercial services, to internal and external customers.
Work effectively and positively with all stakeholders to promote Northumbria Healthcare Groups commercial brand values, ensuring that all are aware of the business quality and service focus.
Continually update knowledge and understanding of the other commercial services we offer, to be able to share best practice among the client base.
Continue to develop a network of contacts within new and existing customers, to gather business information and identify leads.
To identify opportunities including the research, collection, and analysis of relevant information, providing data and statistics.
Deputise for the Head of Account Management and/or Group Sales Director, as required.
Assist with supervision of the sales and account management support team, as required.

Person Specification

Qualifications

Essential

Educated to degree level or 5 years (minimum) experience working in B2B environment

Desirable

Excellent reporting skills
Excellent presentation skills

Experience

Essential

Previous experience working in an account management role
Previous experience using a CRM system
Proven track record of growing commercial business

Other

Essential

Full driving licence.

Person Specification

Qualifications

Essential

Educated to degree level or 5 years (minimum) experience working in B2B environment

Desirable

Excellent reporting skills
Excellent presentation skills

Experience

Essential

Previous experience working in an account management role
Previous experience using a CRM system
Proven track record of growing commercial business

Other

Essential

Full driving licence.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information