Job summary
Applications are invited from candidates who are suitably qualified and experienced in administrative duties and clerical work to offer administrative support to our busy adult Speech and Language Therapy team. The post will be based at the Oxford Centre in Longbenton, but may be required to work at other sites within the Trust.
The post would be suitable for staff who have completed a Business Admin Apprenticeship and/or staff looking to offer administrative support to a clinical community-based service.
Main duties of the job
The successful candidate will work alongside assistant speech and language therapists and administrative officers to provide a comprehensive clerical and secretarial service to the team of speech and language therapists working in the community and hospital sites.
The main duties of this post will involve answering telephone queries from patients / professionals, booking appointments, sending out clinical correspondence and maintaining admin systems including Systmone. Other varied duties include handling post, photocopying, filing and typing clinical correspondence. IT skills in the use of Microsoft products would be an advantage alongside word processing experience and knowledge of Systmone.
About us
We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate.High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England.
Job description
Job responsibilities
We are looking for a highly organised individual, who has excellent interpersonal and communication skills to join our admin team. This is an exciting opportunity to be part of a friendly, dynamic, innovative service that prides itself on high quality care and positive patient and staff experience.
The post holder must be able to use their own initiative, work under pressure, keep to strict deadlines and have excellent organisational, interpersonal and communication skills. The post holder will access regular support and supervision from the Office Manager and be part of a small, experience administrative team.
Job description
Job responsibilities
We are looking for a highly organised individual, who has excellent interpersonal and communication skills to join our admin team. This is an exciting opportunity to be part of a friendly, dynamic, innovative service that prides itself on high quality care and positive patient and staff experience.
The post holder must be able to use their own initiative, work under pressure, keep to strict deadlines and have excellent organisational, interpersonal and communication skills. The post holder will access regular support and supervision from the Office Manager and be part of a small, experience administrative team.
Person Specification
Qualifications
Essential
- NVQ level 2 or equivalent experience
- Good general level of educational up to GCSE/ O level
- Experience of using IT systems
- Experience of working in an office environment
Person Specification
Qualifications
Essential
- NVQ level 2 or equivalent experience
- Good general level of educational up to GCSE/ O level
- Experience of using IT systems
- Experience of working in an office environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
