Northumbria Healthcare NHS Foundation Trust

Admin Lead

This job is now closed

Job summary

Elsdon Avenue Surgery are looking to recruit a full time Band 3 Admin Lead.

The main aims of the role are to support the Practice lead with the day to day supervision of staff and rotas, as well as ensuring the practice reception runs smoothly by ensuring daily reception duties are carried out and completed.

Main duties of the job

Expected work pattern: Monday to Friday between the hours of 8am-6:30pm.

Candidates must have the followings skills:

Excellent customer service skills;

Excellent communication skills. You will be required to work closely with reception staff, delegating work when suitable;

Primary Care experience;

Flexibility re working days and shift patterns;

Good problem solving skills;

Good general IT skills and capabilities including Microsoft;

Knowledge of SystmOne functionality;

Understanding of Telephone Systems functionality;

Links/contacts to other practices Admin Leads to help with problem solving, rota population etc;

Ability to work under pressure and be point of contact for all staff with login difficulties/system navigation problems;

Ability to suggest improvements/tweaks to the system to improve patient and staff experience. Successful candidates will provide day to day management of the team working at Sprint Terrace Health Centre and provide training to newly appointed staff members as required.

About us

Northumbria Primary Care Ltd (NPC) is a pioneering partnership with local GPs and now manages several GP practices with around 50,000 registered patients in Northumberland and North Tyneside.

Whilst appointees will have a base practice within NPC,they may be asked to work at other practices across our group. We do however limit this as much as possible as we appreciate continuity is vital to effective primary care.

Please note that NPC is a wholly owned subsidiary of Northumbria Healthcare NHS Foundation Trust.

Make sure to read the 'applicant guidance notes' before submitting your application and make sure you know everything there is to know before applying to join our fantastic organisation.

Date posted

21 February 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

319-6046368HD

Job locations

Elsdon Avenue Surgery

Elsdon Avenue

Seaton Delaval

NE25 0BW

Job description

Job responsibilities

The main duties of the role include providing comprehensive admin service to GPs and other health care professionals in their team and ensuring that reception runs smoothly on a daily basis.

The post holder will need to allocate work and supervise other admin staff.

Job description

Job responsibilities

The main duties of the role include providing comprehensive admin service to GPs and other health care professionals in their team and ensuring that reception runs smoothly on a daily basis.

The post holder will need to allocate work and supervise other admin staff.

Person Specification

Qualifications

Essential

RSA 3/OCR (or equivalent) or equivalent or relevant typing/word processing experience

Desirable

ECDL / advanced ECDL
GCSE English Language grade C or above or equivalent qualification
AMSPAR Diploma (or equivalent experience)
Knowledge of Medical Terminology & procedures

Person Specification

Qualifications

Essential

RSA 3/OCR (or equivalent) or equivalent or relevant typing/word processing experience

Desirable

ECDL / advanced ECDL
GCSE English Language grade C or above or equivalent qualification
AMSPAR Diploma (or equivalent experience)
Knowledge of Medical Terminology & procedures

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

Certificate of Sponsorship

Employer details

Employer name

Northumbria Healthcare NHS Foundation Trust

Address

Elsdon Avenue Surgery

Elsdon Avenue

Seaton Delaval

NE25 0BW

Employer's website

https://www.northumbria.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Northumbria Healthcare NHS Foundation Trust

Address

Elsdon Avenue Surgery

Elsdon Avenue

Seaton Delaval

NE25 0BW

Employer's website

https://www.northumbria.nhs.uk/ (Opens in a new tab)