Job summary
We have Practice Lead position that has become vacant within NPC. The vacancy would cover operational, management support for two sites within NPC:
Cramlington Medical GroupElsdon Avenue
We are looking for someone who has a passion for Primary Care and Leadership and willing to work in part of the bigger Northumbria Primary Care group.
We are happy to consider part time and full time hours.
This job will be subject to Annex 20 - If the successful candidate does not hit the essential criteria of a Band 6 but does hit the essential criteria of a Band 5, they will be recruited on to a Band 5. Upon completion of an agreed set of competencies they may move onto the next pay band without the need for an application for a post at a higher level. Further details on this can be found in the NHS agenda for change handbook:
http://www.nhsemployers.org/tchandbook/annex-16-to-20/annex-20-development-of-professional-roles
Main duties of the job
To effectively support the management of the pay and non-pay budgets of the practice.
To chair weekly team meetings and ensure governance systems are followed.
To provide support and day to day line management responsibility for operational areas across a range of staff groups including Receptionists, Admin, Health Care Assistants and Practice Nurses within a single practices.
Utilise previous experience of Primary Care to ensure the practice runs smoothly and efficiently.
About us
Northumbria Primary Care Ltd (NPC) is a pioneering partnership with local GPs and now manages several GP practices with around 50,000 registered patients in Northumberland and North Tyneside.
Appointees will have a nominated base site within NPC as we appreciate continuity and teamwork is vital to effective primary care. As a large multi-site organisation we benefit from offering cross site support and the opportunity to work flexibly across our practices. We also offer evening and weekend working which further enhances flexible working opportunities.
Please note that NPC is a wholly owned subsidiary of Northumbria Healthcare NHS Foundation Trust.
Make sure to read the 'applicant guidance notes' before submitting your application and make sure you know everything there is to know before applying to join our fantastic organisation.
Job description
Job responsibilities
To ensure effective leadership, management, coordination and control of a large practice with multiple branch sites.
To work in partnership with the Executive GP in the practice to provide leadership and coordination for the wider practice team.
To troubleshoot, problem solve, take ownership of the practice and resolve patient complaints in either an informal or formal manner.
To actively support and lead the practice team with rota management, QOF compliance, timely access, performance monitoring and the implementation of company objectives.
To work under the supervision of the Assistant Operational Manager and ensure the delivery of services so as to meet the performance targets for NPC and make recommendations to improve services in line with NPC strategy.
To role model compassionate and inclusive leadership in order to shape the creation of a collective leadership culture within the trust. This means demonstrating a consistent leadership style which (a) engages, enables and empowers others (b) uses coaching to promote ownership of learning and quality improvement and (c) facilitates team working and collaboration within teams / departments and across organisational boundaries.
Job description
Job responsibilities
To ensure effective leadership, management, coordination and control of a large practice with multiple branch sites.
To work in partnership with the Executive GP in the practice to provide leadership and coordination for the wider practice team.
To troubleshoot, problem solve, take ownership of the practice and resolve patient complaints in either an informal or formal manner.
To actively support and lead the practice team with rota management, QOF compliance, timely access, performance monitoring and the implementation of company objectives.
To work under the supervision of the Assistant Operational Manager and ensure the delivery of services so as to meet the performance targets for NPC and make recommendations to improve services in line with NPC strategy.
To role model compassionate and inclusive leadership in order to shape the creation of a collective leadership culture within the trust. This means demonstrating a consistent leadership style which (a) engages, enables and empowers others (b) uses coaching to promote ownership of learning and quality improvement and (c) facilitates team working and collaboration within teams / departments and across organisational boundaries.
Person Specification
Qualifications
Essential
- Advanced Diploma in admin or significant equivalent experience in an administrative post
Desirable
Experience and Knowledge
Essential
- The post holder should be educated to degree level or have significant administrative experience and experience of line managing a team working at a senior level.
- Sound knowledge of Microsoft Office Software and EMIS/System One
- Previous experience of managing a team.
- Post holder will be required to have knowledge of a range of general administrative procedures related to the operation of a GP Practice.
- Be able to use a range of computer software including Microsoft Office applications and have advanced knowledge of EMIS/System One.
- An understanding of Primary Care rotas and ability to problem solve.
Desirable
- Knowledge of HR and financial management.
- Experience of managing rotas
- Experience of handling and monitoring claims
Person Specification
Qualifications
Essential
- Advanced Diploma in admin or significant equivalent experience in an administrative post
Desirable
Experience and Knowledge
Essential
- The post holder should be educated to degree level or have significant administrative experience and experience of line managing a team working at a senior level.
- Sound knowledge of Microsoft Office Software and EMIS/System One
- Previous experience of managing a team.
- Post holder will be required to have knowledge of a range of general administrative procedures related to the operation of a GP Practice.
- Be able to use a range of computer software including Microsoft Office applications and have advanced knowledge of EMIS/System One.
- An understanding of Primary Care rotas and ability to problem solve.
Desirable
- Knowledge of HR and financial management.
- Experience of managing rotas
- Experience of handling and monitoring claims
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
