Northumbria Healthcare NHS Foundation Trust

HR Systems Senior Support Officer

Information:

This job is now closed

Job summary

We have an exciting opportunity in the Workforce Rostering team for a full-time HR Systems Senior Support Officer whose main function will be to provide support to assigned workstreams as identified through the workforce programme plan.

With the support of the assigned system lead you will drive forward key workstreams enabling the development of project support skills ranging from process mapping, data gathering, configuration through to completion and handover.

You will be working autonomously on various key workstreams alongside supporting the daily operation of the workforce rostering systems which the team are responsible for.

The Workforce Rostering team are located within the Workforce Systems Department, Workforce ESR and Workforce Reporting & Data Quality are the other two teams who make up this department. We have recently come together as one department so it is an exciting time to join.

Main duties of the job

The department work to the Trust Flexi Policy and we also support blended working between home and office base which is Cobalt.

In addition to the overview the other main duties & responsibilities are:

  • To provide administrative and technical support to the HR Systems Leads for the day to day operation and maintenance of the Trust's HR Systems (e.g. ESR, Allocate etc) and in particular the Data Quality and ESR Improvement Projects.
  • To assist the Team Manager/Leads in the development, preparation and implementation of the overall project workplans, working autonomously on various key workstreams within named projects.
  • To assist the Team Manager in providing governance around the quality and content of the data held within the HR Systems, providing advice and guidance on work structures and policies.
  • To provide accurate documentation, reports and audits where necessary.
  • The post holder will work autonomously in order to resolve day to day system issues and provide advice and guidance to end users.
  • The post holder will provide training to colleagues and end users to ensure data quality standards are adhered to which in turn will support good governance of the HR Systems going forward.

About us

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate. High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England.

Details

Date posted

29 November 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

319-5860026JN

Job locations

Northumbria House

Cobalt Business Park

Newcastle Upon Tyne

NE27 0QJ


Job description

Job responsibilities

  • Inclusive of the above, some additional duties are:
  • The post holder will provide training to colleagues and end users to ensure data quality standards are adhered to which in turn will support good governance of the HR Systems going forward
  • Have an active role in meetings and be responsible for the recording and circulation of the meeting minutes.
  • The post holder will use their specialist advanced knowledge of the HR Systems to provide training to colleagues and end users to ensure data quality standards are adhered to which in turn will support good governance of the HR Systems going forward.

Job description

Job responsibilities

  • Inclusive of the above, some additional duties are:
  • The post holder will provide training to colleagues and end users to ensure data quality standards are adhered to which in turn will support good governance of the HR Systems going forward
  • Have an active role in meetings and be responsible for the recording and circulation of the meeting minutes.
  • The post holder will use their specialist advanced knowledge of the HR Systems to provide training to colleagues and end users to ensure data quality standards are adhered to which in turn will support good governance of the HR Systems going forward.

Person Specification

Qualifications

Essential

  • HNC/HND/NVQ Level 4 qualification or equivalent level of acquired experience in an appropriate and relevant area
Person Specification

Qualifications

Essential

  • HNC/HND/NVQ Level 4 qualification or equivalent level of acquired experience in an appropriate and relevant area

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Northumbria Healthcare NHS Foundation Trust

Address

Northumbria House

Cobalt Business Park

Newcastle Upon Tyne

NE27 0QJ


Employer's website

https://www.northumbria.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Northumbria Healthcare NHS Foundation Trust

Address

Northumbria House

Cobalt Business Park

Newcastle Upon Tyne

NE27 0QJ


Employer's website

https://www.northumbria.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Workforce Systems Rostering Manager

Angela Garrett

angela.garrett@northumbria-healthcare.nhs.uk

01912031415

Details

Date posted

29 November 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

319-5860026JN

Job locations

Northumbria House

Cobalt Business Park

Newcastle Upon Tyne

NE27 0QJ


Supporting documents

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