Northumbria Healthcare NHS Foundation Trust

Voluntary Services Organiser

This job is now closed

Job summary

An exciting opportunity has arisen for a Volunteer Organiser to join the Northumbria Volunteer Service and Bright Northumbria Charity Team.

This role will play an important part in supporting both volunteers and ensuring the smooth running of the Northumbria Volunteer Cafe.

Main duties of the job

To promote the image of the NVS service and to provide a high quality, client focused, volunteer service for patients, staff and visitors trust-wide.
To organiser volunteer rotas
To supervise volunteers on a daily basis
To maintain a high standard of service, ensure quality of food and beverages, maintain high standards of hygiene, and adhere to all Trust Policies
Checking and accounting for all cash daily
Oversee the replenishing and maintenance of automatic coffee machines.
Must have sound knowledge of stock control procedures.

About us

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate. High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England.

Date posted

20 November 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year plus weekend enhancements

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

319-5830313PM

Job locations

North Tyneside General Hospital

Rake Lane

North Tyneside

NE29 8NH

Job description

Job responsibilities

Supervise shop volunteers under the guidance of the Volunteer OSM
Assist the Volunteer OSM with any training arrangements.
Prepare, check and authorise invoices for payment by the finance department weekly.
Carry out stock takes
Manages stock ordering and stock levels
Responsible for all food deliveries and checking temperatures of appliances
Responsible for maximising income generation and minimising expenditure and losses
Manage large deliveries of supplies. This involves sorting and carrying boxes of produce to the shops and arranging storage in the stock cupboard.
Deal with problems identified by the Volunteers as soon as possible and refer potential grievances to the Volunteer OSM
Communicate any changes to the volunteers Trust Wide.
Deal with any customer complaints efficiently and effectively and deal/refer to Volunteer OSM

Job description

Job responsibilities

Supervise shop volunteers under the guidance of the Volunteer OSM
Assist the Volunteer OSM with any training arrangements.
Prepare, check and authorise invoices for payment by the finance department weekly.
Carry out stock takes
Manages stock ordering and stock levels
Responsible for all food deliveries and checking temperatures of appliances
Responsible for maximising income generation and minimising expenditure and losses
Manage large deliveries of supplies. This involves sorting and carrying boxes of produce to the shops and arranging storage in the stock cupboard.
Deal with problems identified by the Volunteers as soon as possible and refer potential grievances to the Volunteer OSM
Communicate any changes to the volunteers Trust Wide.
Deal with any customer complaints efficiently and effectively and deal/refer to Volunteer OSM

Person Specification

Application form

Essential

NVQ Level 3 or demonstrate equivalent knowledge or skills

Person Specification

Application form

Essential

NVQ Level 3 or demonstrate equivalent knowledge or skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

Certificate of Sponsorship

Employer details

Employer name

Northumbria Healthcare NHS Foundation Trust

Address

North Tyneside General Hospital

Rake Lane

North Tyneside

NE29 8NH

Employer's website

https://www.northumbria.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Northumbria Healthcare NHS Foundation Trust

Address

North Tyneside General Hospital

Rake Lane

North Tyneside

NE29 8NH

Employer's website

https://www.northumbria.nhs.uk/ (Opens in a new tab)