Job summary
An exciting opportunity has arisen for a full time position for an Operational Services Manager within Child Health Business Unit at Northumbria Healthcare NHS Foundation Trust. You need to be dynamic, innovative, committed and passionate to provide an exceptional service. The successful candidate will have experience of working within an operational role supporting the Business Unit General Manager in all aspects of practice, functionality, motivating and managing staff, optimising efficiency and overall performance, ensuring the service achieves its long-term strategic objectives.
The Operational Service Manager must have excellent communication skills and the ability to influence and challenge. It is essential for the post-holder to have experience in project management or change initiatives, an ability to identify resources and assign responsibilities, the ability to meet financial objectives and performance management.
Main duties of the job
The Post holder is responsible for managing operational functions across services including direct workforce line management for specific areas, working with other Operational Managers to ensure effective daily operational capability in ensuring both clinical and non-clinical services have the correct workforce skills, procedures and equipment necessary for a safe and effective working environment.
This demanding post also involves working in an environment whereupon priorities and time constraints conflict, therefore it is essential that the successful applicant possesses excellent time management, decision making, organisational and prioritisation skills with the ability to work under pressure. The successful candidate will work closely with Senior Management and be responsible for and provide strategic and professional leadership to our services during on call responsibilities . It is essential for the post holder has the skills to use a range of Microsoft packages, i.e. Word and Outlook and a range of other NHS compliant programs
About us
We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country. Leading in innovation and quality - opening a state of the art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. Do you want to work in one of the best performing NHS organisations in England? Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn't, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way! Please read 'applicant guidance notes' before submitting your application.
Job description
Job responsibilities
- Overall responsibility for the effective operational management of a defined clinical
- specialty /specialties across several sites within the trust within a specific
- directorate
- Provide leadership in the development of clinical and support services
- Actively support the Director and General Manager in and contribute to the
- development and delivery of, directorate strategy and objectives
- Actively support the achievement of objectives within both corporate and directorate
- agenda
- Effectively manage numerous budgets and resources whilst maintaining a high
- level of patient care
- Responsible for hospital management out of hours as member of the on-call rota
- To role model compassionate and inclusive leadership in order to shape the creation of a collective leadership culture within the trust. This means demonstrating a consistent leadership style which (a) engages, enables and empowers others (b) uses coaching to promote ownership of learning and quality improvement and (c) facilitates team working and collaboration within teams / departments and across organisational boundaries.
Job description
Job responsibilities
- Overall responsibility for the effective operational management of a defined clinical
- specialty /specialties across several sites within the trust within a specific
- directorate
- Provide leadership in the development of clinical and support services
- Actively support the Director and General Manager in and contribute to the
- development and delivery of, directorate strategy and objectives
- Actively support the achievement of objectives within both corporate and directorate
- agenda
- Effectively manage numerous budgets and resources whilst maintaining a high
- level of patient care
- Responsible for hospital management out of hours as member of the on-call rota
- To role model compassionate and inclusive leadership in order to shape the creation of a collective leadership culture within the trust. This means demonstrating a consistent leadership style which (a) engages, enables and empowers others (b) uses coaching to promote ownership of learning and quality improvement and (c) facilitates team working and collaboration within teams / departments and across organisational boundaries.
Person Specification
Qualifications
Essential
- Professional Qualification to degree level
- Highly developed operational management knowledge acquired through a combination of in-depth experience and post graduate study
- Knowledge of change management strategies and experience of implementing change
- Knowledge of modernisation techniques such as capacity and demand studies
- Knowledge of current NHS agenda and impact on services
- Knowledge of trust-wide hospitals, wards, departments, services, policies and procedures gained through shadowing peers and induction into on-call duties over 2 months
Desirable
Person Specification
Qualifications
Essential
- Professional Qualification to degree level
- Highly developed operational management knowledge acquired through a combination of in-depth experience and post graduate study
- Knowledge of change management strategies and experience of implementing change
- Knowledge of modernisation techniques such as capacity and demand studies
- Knowledge of current NHS agenda and impact on services
- Knowledge of trust-wide hospitals, wards, departments, services, policies and procedures gained through shadowing peers and induction into on-call duties over 2 months
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
