Job summary
New to care? We have confidence in the fantastic training package we have developed which will train you in everything you need to know about becoming one of our fantastic Healthcare Support Workers. Just bring along your caring approach, supportive attitude, great communication skills and empathetic nature and you will really thrive in our hospitals.
Its hard to sum up in just a few words how much our Healthcare Support Workers mean to us, but when we asked our teams, the words they used were:
- Passionate
- Essential
- Inspiring
- Dedicated
- Needed
- Invaluable
...just think, this could be how you are described when you join us as one of our new Healthcare Support Workers. How proud would that make you?
In return, we offer you such an opportunity to join one of our many friendly and dedicated teams where you will learn, grow and flourish - supported all the way, nurtured and developed by your manager and fantastic educational colleagues.
We promise you that you will make a difference to our patients every single day and we know that's what will really motivate you.
We will be proud of you. You will be proud of you. You will be so valued here.
Main duties of the job
We have a huge geographical area and have a range of hospital settings that you can work in to expand your knowledge of healthcare. We work a 24/7 rota pattern so can offer flexibility to all of our staff.
Being a Healthcare Support Worker is a wonderful role - we know this because our teams tell us all the time. You will play a vital role in the care of our patients, helping with the day to day needs of our patients through the provision of help with personal care, bathing/showering, toileting, mealtimes and supporting them with their mobility as necessary.
You will also perform observations etc and confidently update our electronic patient records accurately to ensure all the information about our patients is captured for our clinical colleagues to use. Accuracy of information and teamwork are essential parts of the role.
About us
We are proud to be one of the country's top performing NHS trusts - rated 'outstanding' twice overall by the Care Quality Commission (CQC). We provide a range of health and care services to support more than 500,000 people living in Northumberland and North Tyneside across the largest geographical area of any NHS Trust in England. Our teams deliver care from hospitals, a range of community venues and people's homes. Our hospitals include a specialist emergency care hospital (the first of its kind in England), three general hospitals and community hospitals. In the community we deliver a wide range of community and public health services.
We lead in innovation and quality, having opened the Northumbria Healthcare Manufacturing and Innovation Hub during the Covid-19 pandemic and have recently launched our Community Promise - a pledge to make a real impact not just in healthcare but on the wider factors that affect people's lives, such as education, employment and the economy.
If Northumbria Healthcare sounds like somewhere you could belong we would love to hear from you. Visit our website to catch up on our latest news.
Job description
Job responsibilities
Sometimes the role will be tough, you will see and be involved in some difficult things involving our patients, be very busy and deliver some very direct personal care. We dont want to shy away from this and we know that this part of the role wont be for everyone. This is why we run such a robust interview and assessment process to make sure you understand all aspects of the role, as well as assess you to check you have all the fabulous skills, behaviours, attributes, resilience and caring nature we need.
All the staff in our organisation are working towards the same aim which is to ensure our patients receive the very best care. We cant promise you will meet all our staff, but you will work with dozens of different people all performing different roles so you will have the chance to learn so much.
Please see attached job description and associated HCSWjob profile.
Job description
Job responsibilities
Sometimes the role will be tough, you will see and be involved in some difficult things involving our patients, be very busy and deliver some very direct personal care. We dont want to shy away from this and we know that this part of the role wont be for everyone. This is why we run such a robust interview and assessment process to make sure you understand all aspects of the role, as well as assess you to check you have all the fabulous skills, behaviours, attributes, resilience and caring nature we need.
All the staff in our organisation are working towards the same aim which is to ensure our patients receive the very best care. We cant promise you will meet all our staff, but you will work with dozens of different people all performing different roles so you will have the chance to learn so much.
Please see attached job description and associated HCSWjob profile.
Person Specification
HXSW Competantcies
Essential
- Effective level of numeracy and literacy skills
- Effective communication skills - written and verbal
- Proven ability to remain calm under pressure
- Proven ability to demonstrate compassion/empathy/help others
- Effective team player
- Demonstrable ability to follow instructions
- Effective customer service skills
- Effective understanding of confidentiality
- Proven ability to be flexible in your approach
- Ability to deal with people from all backgrounds
Person Specification
HXSW Competantcies
Essential
- Effective level of numeracy and literacy skills
- Effective communication skills - written and verbal
- Proven ability to remain calm under pressure
- Proven ability to demonstrate compassion/empathy/help others
- Effective team player
- Demonstrable ability to follow instructions
- Effective customer service skills
- Effective understanding of confidentiality
- Proven ability to be flexible in your approach
- Ability to deal with people from all backgrounds
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
