Datix Support Officer

Northumbria Healthcare NHS Foundation Trust

This job is now closed

Job summary

The post holder will assist the Incident and Datix Manager in providing systems support and administration in relation to incident reporting and management in the Trust.

Main duties of the job

The main function of this post is to support the Incident and Datix Manager with the development, reconfiguration and testing of the Datix system in response to changing local and national needs and priorities. The post holder will also deliver support and training to individuals and teams in using the Datix system.

About us

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate. High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England.

Date posted

12 September 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

319-5531793PM-A

Job locations

Northumbria House

Unit 7/8 Cobalt Business Park

North Tyneside

NE27 0QJ

Job description

Job responsibilities

The post holder will assist the Incident and Datix Manager in providing systems support and administration.

They will also assist with the delivery and creation of training packages.To role model compassionate and inclusive leadership in order to shape the creation of a collectiveleadership culture within the trust. This means demonstrating a consistent leadership style which (a)engages, enables and empowers others (b) uses coaching to promote ownership of learning and qualityimprovement and (c) facilitates team working and collaboration within teams / departments and acrossorganisational boundaries.

Job description

Job responsibilities

The post holder will assist the Incident and Datix Manager in providing systems support and administration.

Person Specification

Qualifications

Essential

o Excellent communication, interpersonal and organisational skills
o Knowledge of incident reporting systems/systems administration acquired through diploma or equivalent experience.

Person Specification

Qualifications

Essential

o Excellent communication, interpersonal and organisational skills
o Knowledge of incident reporting systems/systems administration acquired through diploma or equivalent experience.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information