Stroke Information Support Officer

Northumbria Healthcare NHS Foundation Trust

This job is now closed

Job summary

You will assist the Stroke information co-ordinator and admin assistant in contacting patients and their relatives following a stroke

You will be able to signpost people to local services / give them information to improve their recovery

You may have to visit patients on the in patient rehab wards and their own homes.

You will assist the co-ordinator in the delivery of a pilot Living Well with Stroke Group.

Main duties of the job

To provide a specialist Stroke Information Service to a trust wide stroke service. The role will offer information and support both in hospital and across a variety of locations around North Tyneside and Northumberland for the benefit of all people affected by stroke and their carers.
Develop and maintain working relationships other team members and ensure the availability of stroke information resources across the stroke patient pathway.

About us

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate. High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England.

Date posted

14 August 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Flexible working

Reference number

319-5406197LW

Job locations

Wansbeck General Hospital

Woodhorn Lane

Ashington

NE63 9JJ

Job description

Job responsibilities

* Support the Stroke Practice Development Lead in the day to day running and maintenance of the Stroke Information Service. The role will offer information and support both in hospital and across a variety of locations around North Tyneside and Northumberland for the benefit of all people affected by stroke and their carers.* Develop and maintain working relationships with other team members and ensure the availability of stroke information resources across the stroke patient pathway.* Be responsible for the organisation of Stroke Peer Support Service activities.* Ensure that a continuous and comprehensive administrative service is maintained, collating information and data regarding services for audit purposes.

Job description

Job responsibilities

Person Specification

Qualifications

Essential

The post holder will have an understanding of a range of work procedures and practices, some of which are non-routine, which require a base level of theoretical knowledge. This is normally acquired through vocational formal training; or equivalent experience
RSA 3/OCR/NVQ level 3 (or equivalent qualification) or equivalent knowledge acquired through further experience
GCSE English Language grade C or above; or evidence of equivalent education
IT skills should include the use of Microsoft products (Word, Excel etc)
Evidence of continuing professional/personal development

Desirable

A recognised counseling qualification
ECDL/Advanced ECDL

Person Specification

Qualifications

Essential

The post holder will have an understanding of a range of work procedures and practices, some of which are non-routine, which require a base level of theoretical knowledge. This is normally acquired through vocational formal training; or equivalent experience
RSA 3/OCR/NVQ level 3 (or equivalent qualification) or equivalent knowledge acquired through further experience
GCSE English Language grade C or above; or evidence of equivalent education
IT skills should include the use of Microsoft products (Word, Excel etc)
Evidence of continuing professional/personal development

Desirable

A recognised counseling qualification
ECDL/Advanced ECDL

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information