Lead Administrator

Job summary

We are looking to appoint a highly motivated individual to provide admin support to the senior management team for District Nursing.

You will provide a high quality, comprehensive admin service to managers and clinical/nursing leads to enable the efficient running of the service. Duties will include acting as first point of call and delegation of duties to band 3 admin staff whilst monitoring workload capacity for the team. Provide comprehensive secretarial support to the senior manager including diary management, arrange/minute meetings. Undertake recruitment and selection, absence management, appraisal and performance management.

Essential Criteria: Good standard of general education knowledge of Microsoft Office programmes and packages. The successful candidate must have excellent communication skills, the ability to work as part of a team and at times working with limited or no supervision and have the ability to demonstrate initiative/prioritise workload under pressure. Exercise judgement and initiative in highly sensitive areas when problems arise by taking appropriate action to resolve problems or referring to the appropriate person and have the ability to multi-task. Have an awareness of need for confidentiality in accordance with both the Data Protection Act and national / local guidelines and have experience undertaking admin duties.

This post will be based in Cobalt Business Exchange but the post holder may be required to work at other sites within the Trust.

Main duties of the job

• Line management & delegation of duties to Band 3/2 team members

• undertake recruitment & selection, induction, absence management, appraisal & performance management

• Monitor workload capacity & administration for a service/across a locality area
• Provide comprehensive secretarial service to clinical teams/managers

• manage diaries, arrange/minute meetings and make appointments, communicate with key stakeholders, typing, filing, photocopying, processing financial documentation

• Advanced typing & transcription of clinical & non-clinical documents (OCR 3 or equivalent qualification/experience)
• Develop and maintain databases/spreadsheets to ensure quick and easy retrieval of information

• Support management of all patient journeys including target administration e.g. CQUIN
• Identify training & development needs of B3/2 team members
• Resource management - ordering of supplies & equipment
• Assist in property management including coordinating general repairs and maintenance, health and safety, risk assessments, fire precautions and security systems

About us

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate. High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England.

Employer details

Employer name

Northumbria Healthcare NHS Foundation Trust

Address

CBX Cobalt Business Exchange

Cobalt Park Way

Wallsend

NE28 9NZ

Employer's website

https://www.northumbria.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

Northumbria Healthcare NHS Foundation Trust

Address

CBX Cobalt Business Exchange

Cobalt Park Way

Wallsend

NE28 9NZ

Employer's website

https://www.northumbria.nhs.uk/ (Opens in a new tab)

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