Job summary
An exciting opportunity has arisen for a Volunteer Organiser to join the Northumbria Volunteer Service and Bright Northumbria Charity Team.
This role will play an important part in supporting both volunteers and ensuring the smooth running of the Northumbria Volunteer Cafe.
Main duties of the job
- To promote the image of the NVS service and to provide a high quality, client focused, volunteer service for patients, staff and visitors trust-wide.
- To organiser volunteer rotas
- To supervise volunteers on a daily basis
- To maintain a high standard of service, ensure quality of food and beverages, maintain high standards of hygiene, and adhere to all Trust Policies
- Checking and accounting for all cash daily
- Oversee the replenishing and maintenance of automatic coffee machines.
- Must have sound knowledge of stock control procedures.
About us
The role is part of Northumbria healthcare's Bright Northumbria Charity. The charity manages a wide range of activities and projects that make a positive difference to the experience of our patients and staff. This includes the Northumbria Voluntary Service (NVS), D/deaf Awareness programme, hospital environment projects, the healing arts programme and international projects.
Bright Northumbria charity brand was launched in 2012 and over the years has established itself within our communities, gaining traction across the region.
Northumbria Healthcare NHS Foundation Trust provides healthcare to more than 500,000 people across North Tyneside and Northumberland. The trust's Bright charity adds the extras that make a difference to our patients every day.
Bright funds those things that the NHS does not, including better facilities for patients and their families and support for our staff allowing them to provide the best care that you need.
Some examples of how Bright makes a difference;
- Enhancing the patient experience through providing additional therapies, services and comforts
- Supporting staff health and wellbeing
- Developing special areas to step away from the busy clinical environment
- Providing state of the art medical equipment
- Investing in staff training and research to improve treatments and care
- Supporting projects in our community to improve health and wellbeing
Job description
Job responsibilities
- Supervise shop volunteers under the guidance of the Volunteer OSM
- Assist the Volunteer OSM with any training arrangements.
- Prepare, check and authorise invoices for payment by the finance department weekly.
- Carry out stock takes
- Manages stock ordering and stock levels
- Responsible for all food deliveries and checking temperatures of appliances
- Responsible for maximising income generation and minimising expenditure and losses
- Manage large deliveries of supplies. This involves sorting and carrying boxes of produce to the shops and arranging storage in the stock cupboard.
- Deal with problems identified by the Volunteers as soon as possible and refer potential grievances to the Volunteer OSM
- Communicate any changes to the volunteers Trust Wide.
- Deal with any customer complaints efficiently and effectively and deal/refer to Volunteer OSM
Job description
Job responsibilities
- Supervise shop volunteers under the guidance of the Volunteer OSM
- Assist the Volunteer OSM with any training arrangements.
- Prepare, check and authorise invoices for payment by the finance department weekly.
- Carry out stock takes
- Manages stock ordering and stock levels
- Responsible for all food deliveries and checking temperatures of appliances
- Responsible for maximising income generation and minimising expenditure and losses
- Manage large deliveries of supplies. This involves sorting and carrying boxes of produce to the shops and arranging storage in the stock cupboard.
- Deal with problems identified by the Volunteers as soon as possible and refer potential grievances to the Volunteer OSM
- Communicate any changes to the volunteers Trust Wide.
- Deal with any customer complaints efficiently and effectively and deal/refer to Volunteer OSM
Person Specification
Qualifications
Essential
- o NVQ Level 3 or demonstrate equivalent knowledge or skills
Person Specification
Qualifications
Essential
- o NVQ Level 3 or demonstrate equivalent knowledge or skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
