Job summary
The Account Manager position is a vital role within NEP and the post holders are an integral part of the NEP Team. They are responsible for ensuring NEP remains focused on building and maintaining strong relationships with NEP Clients and key personnel, not only within the NEP team, the NEP Consortium and across the wider NHS but with our Partners and additional service organisations.
Main duties of the job
This role not only includes day to day management of each of the NEP Consortium Organisations accounts but also includes leading specific projects such as mergers and new implementations, as well as conducting internal business reviews to ensure utilisation of the NEP Cloud software is efficient and effective, and where required, the Account Managers should offer additional added value services to increase productivity and reduce costs within the NHS.
To role model compassionate and inclusive leadership in order to shape the creation of a collective leadership culture within the trust. This means demonstrating a consistent leadership style which (a) engages, enables and empowers others (b) uses coaching to promote ownership of learning and quality improvement and (c) facilitates team working and collaboration within teams / departments and across organisational boundaries.
About us
NEP is a not-for-profit NHS Consortium that provides a centrally serviced, all-encompassing shared Finance and Procurement Cloud ERP system, that fully supports an ever changing NHS National Agenda as well as incorporating Shared Service opportunities, NHS Procurement Strategy and Future Focus Finance Initiatives.NEP is the largest Consortium within the English NHS, ran by people who really understand and care about the NHS. Our Finance and Procurement Cloud solutions and services have been designed specifically for the NHS by the NHS.It is expected that all Account Managers will have a specialised area of systems expertise as well as a strong knowledge and understanding of all NEP and NEP Partner software applications and solution offerings. Account Managers should also uphold market knowledge of alternative offerings, market trends and NHS National Agenda requirements. This will support the ongoing requirement to provide; On-site Training, Site Reviews, Internal and External Projects, Presentations to Existing and New NEP Consortium Organisations and to manage Key Programme of Work Items.The Account Managers will be predominately involved in leading the corporate marketing for NEP. This will include providing direction and specialised knowledge to underpin the strategic marketing for the full NEP business.
Job description
Job responsibilities
The Account Manager position is a vital role within NEP and the post holders are an integral part of the NEP Team. They are responsible for ensuring NEP remains focused on building and maintaining strong relationships with NEP Clients and key personnel, not only within the NEP team, the NEP Consortium and across the wider NHS but with our Partners and additional service organisations.
It is essential that the NEP Account Managers consistently strive to deliver excellent customer service and maintain strong relationships with all key personnel, to not only support business as usual processes and retain business but to expand commercial opportunities for both NEP and NEP Partners.
Job description
Job responsibilities
The Account Manager position is a vital role within NEP and the post holders are an integral part of the NEP Team. They are responsible for ensuring NEP remains focused on building and maintaining strong relationships with NEP Clients and key personnel, not only within the NEP team, the NEP Consortium and across the wider NHS but with our Partners and additional service organisations.
It is essential that the NEP Account Managers consistently strive to deliver excellent customer service and maintain strong relationships with all key personnel, to not only support business as usual processes and retain business but to expand commercial opportunities for both NEP and NEP Partners.
Person Specification
Qualifications
Essential
- The Account Manager must be educated to masters level within a Financial or Procurement related study area, or equivalent qualification and / or demonstrable relevant experience Or equivalent qualification and / or demonstrable relevant experience.
Desirable
- Working knowledge of Prince 2 Project Management methodology or equivalent.
Person Specification
Qualifications
Essential
- The Account Manager must be educated to masters level within a Financial or Procurement related study area, or equivalent qualification and / or demonstrable relevant experience Or equivalent qualification and / or demonstrable relevant experience.
Desirable
- Working knowledge of Prince 2 Project Management methodology or equivalent.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
