Gloucestershire Hospitals NHS Foundation Trust

System Support and Ophthalmic Imager

This job is now closed

Job summary

To be part of the Ophthalmic Imaging team to deliver highly specialised system support across ophthalmic imaging and manage the ophthalmic system support team at Cheltenham, Gloucester and Community hospitals. The post holder will be responsible for managing existing, and assist with implementing new, ophthalmic systems, supervise the local support teams and work to key development strategies and service delivery throughout Ophthalmic Imaging, with expert knowledge, for all staff groups - including Ophthalmic Imagers and the wider Ophthalmic staffing groups.

The post holder must ensure the provision of the technical Ophthalmic Imaging environment is in-line with both the needs across all of our clinical and research areas and in line with trusts digital strategy. They will need to dynamically identify the operational needs in clinical practice and work with the Ophthalmic teams and MDTs to provide responsive support to these needs. The post holder will be required to undertake both routine clinical duties and education/training duties on a regular basis, to ensure the quality of service is maintained and continually understood.

Main duties of the job

The post holder will be working within the Gloucestershire Ophthalmic Imaging team based at Gloucestershire Royal Hospital NHSFT with some travel across the county on request. The post holder will be responsible for the Ophthalmic Imaging technical estate including - COL, mediSIGHT and system support team - also including administrative duties.

About us

Join the Ophthalmic Imaging team at Gloucestershire Hospitals and be part of a forward-thinking department delivering high-quality diagnostic care to support patients' eye health. You'll work in a collaborative, supportive NHS environment with access to modern imaging technology, ongoing training, and the opportunity to make a real difference to patient outcomes every day.

Date posted

11 February 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£38,682 to £46,580 a year (pa pro rata if part-time)

Contract

Permanent

Working pattern

Full-time

Reference number

318-26-T0093

Job locations

Gloucester Royal Hospital

Gloucester

GL1 3NN

Job description

Job responsibilities

- Lead in identifying and progressing their own professional development within the role.

- Identify operational needs in clinical system practice and provide responsive support and solutions to these needs, sometimes requiring the evaluation of different options.

- Manage the developing role of the service by contributing to the change processes through leadership, design, evaluation and clinical practice.

- Bring and implement relevant national information, policies, guidelines and procedure changes that may impact service provision.

- Ensure that staff are equipped to deliver service needs.

- Review and evaluate version control on an on-going basis.

- Lead on the development of new implementations and upgrades when a need is identified.

- Develop and distribute system material to support staff in practice.

- Work closely with the service leaders to ensure that any change of provision of services is patient-centred, clinically effective and demonstrates value for money.

- Develop and use personal clinical knowledge and skills to promote excellence in Ophthalmic Imaging and educate staff on system usage.

- To communicate effectively with healthcare professionals and patients, sometimes in distressing and sensitive circumstances, using empathy and professionalism in the management of information.

- Proven competence to deliver effective and relevant one-to-one support, to encourage effective system management

- Skill and attention to detail around accurate image and data handling, including image capture, upload, storage and retrieval, to ensure as timely image review as appropriate.

- Adhere to all Trust policies and procedures and maintain accurate patient records.