Job summary
We are looking for a pro-active, motivated individual to work within our dedicated booking team who support the Trust delivering Cancer wait targets.
The post holder will be a point of contact for managing radiology requests in patient pathways following a suspected cancer referral. The post holder will co-ordinate with the clinical and administrative teams to arrange the next steps in the pathway and will communicate these to the referring team, cancer pathway navigators, MDT co-ordinators and patients as appropriate.
The postholder will be responsible for ensuring that progress in the pathway is recorded in the cancer database system as well as the radiology appointment system, in a timely manner. This post is essential to providing high quality information and ensuring patient's progress effectively on the cancer pathway.
Main duties of the job
- To provide specialties and cancer services a focal point for individual escalations
- Working from patient tracking/work lists, input data into Infoflex as appropriate, in order to ensure individual patient records are updated in a timely and accurate manner.
- Liaise with Radiology booking staff to ensure all patients on a suspected cancer pathway, that require urgent imaging are booking within target date
- Pro-actively update Service, Cancer Manager and GM for Radiology regarding the progress of individual patients, escalating issues and delays in the patient's pathway quickly and proactively.
- Liaise with 2ww booking team in Central Booking Office to ensure 2ww patients accessing imaging as their first diagnostic are booking within target.
- Develop a basic understanding of the medical terminology and treatments for cancer in order to fully understand the patient's pathway.
- Maintain close communication with the MDT coordinator updating him/her on a regular basis on work progress and alerting him/her of any problems that may result in a delay in the patient's imaging or reporting
- Provide administrative support
About us
We take pride in placing people at the centre of everything we do, working together as a united team. Driven by a shared ambition to continually grow, develop, and learn, we recognise and value every contribution. By combining our experience and skills, we not only support our vibrant, diverse communities, but also support one another.
With a team of over 9,000 employees, we are proud to be the largest employer in Gloucestershire and rank among the top 10 largest Trusts in the South West region. By joining our Trust, you will benefit from an excellent package that includes exclusive benefits, flexible working opportunities and the chance to gain valuable experience in one of our innovative hospitals. As well as generous annual leave allowance, access to the excellent NHS pension scheme, competitive bank rates, discounts at local shops and restaurants, access to two on-site nurseries, discounted public transport, reward and recognition and a range of health and wellbeing initiatives to support you.
Job description
Job responsibilities
- Improve Cancer pathway timeliness
The cancer pathway radiology tracker can streamline the diagnostic and treatment pathway by ensuring timely scheduling of scans, reporting and follow-ups for cancer patients.
Strategic Impact: This leads to faster diagnosis and treatment initiation, helping meet NHS cancer performance targets like the 62-day cancer waiting time standard and reducing patient anxiety.
- Reducing diagnostic delays and DNAs
The cancer pathway radiology tracker helps reduce the number of missed appointments (DNAs) by coordinating bookings, ensuring patient attendance, and rescheduling as needed.
Strategic Impact: Minimising delays and DNAs helps meet key cancer performance indicators and ensures patients are on track for timely diagnosis and treatment.
- Optimizing use of outsourcing and CDCs
The cancer pathway radiology tracker can coordinate outsourcing to Community Diagnostic Centres (CDCs) and external teleradiology services, ensuring quality control and timely report turnaround.
Strategic Impact: Minimising delays and DNAs helps meet key cancer performance indicators and ensures patients are on track for timely diagnosis and treatment.
- Supporting Multidisciplinary Teams (MDTs)
The cancer pathway radiology tracker facilitates communication between radiology and MDTs by ensuring accurate and timely reporting of imaging results.
Strategic impact: Streamlined MDT processes improve decision-making and treatment planning, directly enhancing patient outcomes.
- Provide administrative support for Radiology for cancer related cases or related work
Additional Responsibilities
- The post holder must at all times respect patient confidentiality and in line with the requirements of the General Data Protection Regulation (GDPR)
- The post holder is an ambassador for the directorate and the Trust. His/her actions and conduct will be judged by stakeholders as an indication of the quality of the service provided by the directorate and Trust as a whole.
- Abide by all Statutory and Trust policies and procedures.
- Attend MDT Co-ordinator team meetings and help support.
-Attend mandatory training courses as identified through supervision and individual performance review.
- Participate in individual performance review in regular supervision sessions as agreed.
- Assist with covering the MDT co-ordinators duties for annual leave/ sickness
Job description
Job responsibilities
- Improve Cancer pathway timeliness
The cancer pathway radiology tracker can streamline the diagnostic and treatment pathway by ensuring timely scheduling of scans, reporting and follow-ups for cancer patients.
Strategic Impact: This leads to faster diagnosis and treatment initiation, helping meet NHS cancer performance targets like the 62-day cancer waiting time standard and reducing patient anxiety.
- Reducing diagnostic delays and DNAs
The cancer pathway radiology tracker helps reduce the number of missed appointments (DNAs) by coordinating bookings, ensuring patient attendance, and rescheduling as needed.
Strategic Impact: Minimising delays and DNAs helps meet key cancer performance indicators and ensures patients are on track for timely diagnosis and treatment.
- Optimizing use of outsourcing and CDCs
The cancer pathway radiology tracker can coordinate outsourcing to Community Diagnostic Centres (CDCs) and external teleradiology services, ensuring quality control and timely report turnaround.
Strategic Impact: Minimising delays and DNAs helps meet key cancer performance indicators and ensures patients are on track for timely diagnosis and treatment.
- Supporting Multidisciplinary Teams (MDTs)
The cancer pathway radiology tracker facilitates communication between radiology and MDTs by ensuring accurate and timely reporting of imaging results.
Strategic impact: Streamlined MDT processes improve decision-making and treatment planning, directly enhancing patient outcomes.
- Provide administrative support for Radiology for cancer related cases or related work
Additional Responsibilities
- The post holder must at all times respect patient confidentiality and in line with the requirements of the General Data Protection Regulation (GDPR)
- The post holder is an ambassador for the directorate and the Trust. His/her actions and conduct will be judged by stakeholders as an indication of the quality of the service provided by the directorate and Trust as a whole.
- Abide by all Statutory and Trust policies and procedures.
- Attend MDT Co-ordinator team meetings and help support.
-Attend mandatory training courses as identified through supervision and individual performance review.
- Participate in individual performance review in regular supervision sessions as agreed.
- Assist with covering the MDT co-ordinators duties for annual leave/ sickness
Person Specification
Qualifications
Essential
- Minimum NVQ level 3 or equivalent
- Computer literacy and experience of using Microsoft Word and Excel
- Database/Data Entry knowledge
- Good standard of general education
Experience
Essential
- Good attention to detail with ability to multitask
Desirable
- Good working knowledge of Hospital Patient Administration System
- Previous experience of the NHS, knowledge of cancer services or work with patient records and medical terminology
- Good communication skills at all levels within and outside the organisation
- Experience of working in a busy environment
- Communicating at all levels
- NHS experience
Knowledge/ Skills
Essential
- Good working knowledge of MS office
- Accuracy
- Confidentiality
Desirable
- Understand data and interpret
Person Specification
Qualifications
Essential
- Minimum NVQ level 3 or equivalent
- Computer literacy and experience of using Microsoft Word and Excel
- Database/Data Entry knowledge
- Good standard of general education
Experience
Essential
- Good attention to detail with ability to multitask
Desirable
- Good working knowledge of Hospital Patient Administration System
- Previous experience of the NHS, knowledge of cancer services or work with patient records and medical terminology
- Good communication skills at all levels within and outside the organisation
- Experience of working in a busy environment
- Communicating at all levels
- NHS experience
Knowledge/ Skills
Essential
- Good working knowledge of MS office
- Accuracy
- Confidentiality
Desirable
- Understand data and interpret
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
