Gloucestershire Hospitals NHS Foundation Trust

Clinical Healthcare Support Worker, Band 3

The closing date is 21 July 2025

Job summary

Are you passionate about delivering compassionate, patient-centred care? Do you want to make a real difference as part of a friendly and supportive team? If so, we'd love to hear from you!

We are currently recruiting for a Band 3 health care support worker to work in our large post anaesthetic care unit that provides a 24/7 service caring for a wide range of specialties both in day case and major surgery. We recover Elective & Emergency surgery and cover Emergency surgery care out of hours on this site. We work a range of differing shifts mainly 10 hours long 7 days a week.

We cover many disciplines from, Obstetrics, Vascular, Upper and lower GI, Robotic surgery, Gynaecology, Head & Neck, Trauma & Spinal surgery in Adults and Paediatrics. We also care for the level 2 high dependency surgical patients prior to admission to Critical Care. On average our patient throughput may be 40 - 60 patients a day and every day is different.

You will be joining a welcoming and motivated team, dedicated to supporting you throughout your development. Successful candidates will receive an induction programme covering all PACU specialties.

Main duties of the job

- To contribute to safe and timely patient transfer process within and out of theatres

- To greet surgical patients in the preoperative area, reviewing theatre paperwork and ensuring all documents are met for surgery

- To contribute to the recovery efficiency through active engagement in the movement and delivery of patients, equipment and stock as required

- To provide personal care to patients to help make them feel safe and cared for

- Ability to get on well with people at all levels and work effectively as a team member

- To communicate effectively, especially where patient ability to do so is compromised and there are barriers to understanding e.g. hearing difficulties, using tact, persuasion and re-assurance

- Occasionally the job holder may be exposed to distressing or emotional circumstances

- Take an active role in theatre/recovery decontamination in line with infection control policies

- Discretion and understanding of confidentiality and data protection

- Understand and adhere to Trust Policies and Procedures

- Provide advice and guidance within own sphere of knowledge to other team members

- Willingness to be involved in the development and training of new starters once competent and confident in the role of a HCSW within a theatre team.

About us

We take pride in placing people at the centre of everything we do, working together as a united team. Driven by a shared ambition to continually grow, develop, and learn, we recognise and value every contribution. By combining our experience and skills, we not only support our vibrant, diverse communities, but also support one another.

With a team of over 9,000 employees, we are proud to be the largest employer in Gloucestershire and rank among the top 10 largest Trusts in the South West region. By joining our Trust, you will benefit from an excellent package that includes exclusive benefits, flexible working opportunities and the chance to gain valuable experience in one or both of our innovative hospitals.

As well as generous annual leave allowance, you will have access to the excellent NHS pension scheme, competitive bank rates, discounts at local shops and restaurants, access to two on-site nurseries, discounted public transport, reward and recognition and a range of health and wellbeing initiatives to support you.

Details

Date posted

14 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year (pro rata if part time)

Contract

Permanent

Working pattern

Full-time

Reference number

318-25-T0510

Job locations

Gloucestershire Royal Hospital

Gloucester

GL1 3NN


Job description

Job responsibilities

You will be admitting and checking patients preoperatively for their theatre visit and providing reassurance and dignity during their visit to theatre. This therefore needs excellent communication skills and observational skills. You will also be required to transfer patients around the theatre department and wards maintaining patient and staff safety at all times. Our aim is to make our patients experience outstanding.

Job description

Job responsibilities

You will be admitting and checking patients preoperatively for their theatre visit and providing reassurance and dignity during their visit to theatre. This therefore needs excellent communication skills and observational skills. You will also be required to transfer patients around the theatre department and wards maintaining patient and staff safety at all times. Our aim is to make our patients experience outstanding.

Person Specification

Qualifications, Knowledge and Experience

Essential

  • Maths & English at minimum of functional skills L2
  • Proficient in spoken English
  • Insight into the roles and responsibilities of the position
  • Excellent communication skills including verbal, non- verbal and written
  • Excellent interpersonal skills
  • Team working
  • Caring, compassionate and self-motivated
  • Reliable and trustworthy

Desirable

  • Experience within a health care setting e.g. portering or health care assistant role preferred but not essential. Full training provided
Person Specification

Qualifications, Knowledge and Experience

Essential

  • Maths & English at minimum of functional skills L2
  • Proficient in spoken English
  • Insight into the roles and responsibilities of the position
  • Excellent communication skills including verbal, non- verbal and written
  • Excellent interpersonal skills
  • Team working
  • Caring, compassionate and self-motivated
  • Reliable and trustworthy

Desirable

  • Experience within a health care setting e.g. portering or health care assistant role preferred but not essential. Full training provided

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Gloucestershire Hospitals NHS Foundation Trust

Address

Gloucestershire Royal Hospital

Gloucester

GL1 3NN


Employer's website

https://www.gloshospitals.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Gloucestershire Hospitals NHS Foundation Trust

Address

Gloucestershire Royal Hospital

Gloucester

GL1 3NN


Employer's website

https://www.gloshospitals.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Sister

Selina Marshall

selina.marshall@nhs.net

03004226423

Details

Date posted

14 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year (pro rata if part time)

Contract

Permanent

Working pattern

Full-time

Reference number

318-25-T0510

Job locations

Gloucestershire Royal Hospital

Gloucester

GL1 3NN


Supporting documents

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