Apprentice Business Administrator
The closing date is 07 August 2025
Job summary
An exciting opportunity will be available for an Apprentice Business Administrator in Oncology.
The role will start mid October.
The Apprentice will support the work of the Gloucestershire Oncology Department at Cheltenham General Hospital. The role supports the administration team to deliver excellent patient care for our service line. The teams across the service line consist of Medical Secretaries, Clerical Officers and Receptionists, reporting to the Supervisor Secretary for the Department.
The team provides a detailed and customer focused administrative service, with strong technical support across a variety of systems used to support administration processes at the Trust.
The Apprentice will be given training in all areas including IT systems, and will having ongoing supervision and support in order to become an effective team member.
The Apprentice will spend time in each area of the department and service line, to gain a wide range of skill development and provide administration support.
The successful applicant will receive Induction and training appropriate to the activities he or she will undertake, and following this induction period will be enrolled to the Level 3 Business Administration Apprenticeship with our Training Provider.
Main duties of the job
To undertake training as required and agreed with the mentor, supervisor and external assessor, and complete competencies relevant to the work area / department.
To support and gain experience within the following admin duties on both hospital sites on a rotational basis:
- Taking / making telephone calls which will include dialogue with hospital colleagues and patients
Accurate message taking and delivery to relevant personnel
- Prepping of on-line patient records
- Collecting/ordering and prepping of patient case-notes as required
- Producing clinic lists for clinicians
- Scanning of documents and on-line filing
- Processing incoming and outgoing correspondence
- Training in reception desk duties
- Audio typing of dictated letters and processing of actions within dictations
- Processing of voice recognition software for the purpose of clinic letters
- Taking minutes of meetings and distributing accordingly
- Archiving of health records and documents
- Attending and participating in team meetings
- Daily use of the in-house computer programmes; eg Trak and Infoflex
The Apprentice will also be expected to undertake any appropriate duties or tasks commensurate with the role, as required by the supervisor or manager.
About us
We take pride in placing people at the centre of everything we do, working together as a united team. Driven by a shared ambition to continually grow, develop, and learn, we recognise and value every contribution. By combining our experience and skills, we not only support our vibrant, diverse communities, but also support one another.
With a team of over 9,000 employees, we are proud to be the largest employer in Gloucestershire and rank among the top 10 largest Trusts in the South West region. By joining our Trust, you will benefit from an excellent package that includes exclusive benefits, flexible working opportunities and the chance to gain valuable experience in one of our innovative hospitals. As well as generous annual leave allowance, access to the excellent NHS pension scheme, competitive bank rates, discounts at local shops and restaurants, access to two on-site nurseries, discounted public transport, reward and recognition and a range of health and wellbeing initiatives to support you.
Details
Date posted
10 July 2025
Pay scheme
Other
Salary
£14,762.99 a year (pro rata if part time)
Contract
Apprenticeship
Duration
21 months
Working pattern
Full-time
Reference number
318-25-T0497
Job locations
Cheltenham General Hospital- Oncology Department
Keynsham Road entrance
Cheltenham
GL53 7AN
Employer details
Employer name
Gloucestershire Hospitals NHS Foundation Trust
Address
Cheltenham General Hospital- Oncology Department
Keynsham Road entrance
Cheltenham
GL53 7AN
Employer's website
Employer contact details
For questions about the job, contact:
Supporting documents
Privacy notice
Gloucestershire Hospitals NHS Foundation Trust's privacy notice (opens in a new tab)