Gloucestershire Hospitals NHS Foundation Trust

Clinical Healthcare Support Worker, Band 3

The closing date is 24 June 2025

Job summary

As a Clinical Healthcare Support Worker on Gallery ward 2, you will work under direct or indirect supervision of a registered nurse at all times. You are required to deliver excellent kind and compassionate care to patients at all times, using various skills. You will recognise your abilities and limitations of your competence and only carry out those tasks for which you are trained, ensuring appropriate escalation of concerns. You will keep your mandatory learning up to date and ensure adequate practice at all times. As a member of the Gallery ward 2 team you will support non clinical staff, Staff Nurses, the Nurse in Charge of the duty shift and Clinicians on a daily basis. You will always act in the best interest of patients and treat everyone with respect.

Main duties of the job

Carry out a range of practical and clinical skills which include:

Taking and recording accurately observations of temperature, pulse, blood pressure, respiration rate, weight, blood glucose, MUST score

Recognise and report any abnormalities to the registered nurse.

Provide essential patient care for the patient including clothing, personal hygiene and change of catheter bags

To be able to assist patients with mobility.

General duties including answering the telephone and taking messages, chaperoning patients, escorting patients and running errands.

Provide compassionate care for patients ensuring their hygiene and nutritional needs are met, which may include assistance with eating and drinking and mouthcare.

Help patient with their toileting requirements.

Assisting the Registered nurse with admissions and discharges by completing property checklists and bed cleaning upon patient discharge

You will have a responsibility to keep yourself and colleagues safe at all times. To do this, it is essential you are up to date with manual handling training, conflict resolution training, dementia care training and other relevant health and safety training.

As a member of the Gallery ward 2 team you will contribute to ensuring the environment is clean, tidy, clutter free and welcoming.

Ad hoc duties which will be delegated to you within the scope of your role and in accordance with the excellent team Spirit on Gallery Ward 2 and the drive to deliver excellent care to our patients.

About us

We take pride in placing people at the centre of everything we do, working together as a united team. Driven by a shared ambition to continually grow, develop, and learn, we recognise and value every contribution. By combining our experience and skills, we not only support our vibrant, diverse communities, but also support one another.

With a team of over 9,000 employees, we are proud to be the largest employer in Gloucestershire and rank among the top 10 largest Trusts in the South West region. By joining our Trust, you will benefit from an excellent package that includes exclusive benefits, flexible working opportunities and the chance to gain valuable experience in one of our innovative hospitals. As well as generous annual leave allowance, access to the excellent NHS pension scheme, competitive bank rates, discounts at local shops and restaurants, access to two on-site nurseries, discounted public transport, reward and recognition and a range of health and wellbeing initiatives to support you.

Details

Date posted

10 June 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year (pro rata if part-time)

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

318-25-T0429

Job locations

Trustwide (Gloucester Royal Hospital/ Cheltenham General Hospital)- cross site working

Gloucestershire

GL1 3NN


Job description

Job responsibilities

Please see the attached personal specification and job description for more information about the job posted.

Job description

Job responsibilities

Please see the attached personal specification and job description for more information about the job posted.

Person Specification

Qualifications

Essential

  • Educated to GCSE grade C or equivalent in key skills level 2 or functional skills level 2 numeracy and literacy

Desirable

  • NVQ/QCF in Health or Health and Social Care Level 2 [or equivalent] Care Certificate

Experience

Essential

  • Essential care experience

Desirable

  • Experience (through placement or employment) of working in an acute clinical environment

Knowledge/Skills

Essential

  • Good communication skills, able to communicate respectfully verbally and in writing.
  • Ability to work well as a member of the department
  • Ability to follow instructions and organise your work.
  • Caring and compassionate nature. Knowledge of how to respect individuality and diversity of patients, their carers and your colleagues.
  • Ability to learn new skills
Person Specification

Qualifications

Essential

  • Educated to GCSE grade C or equivalent in key skills level 2 or functional skills level 2 numeracy and literacy

Desirable

  • NVQ/QCF in Health or Health and Social Care Level 2 [or equivalent] Care Certificate

Experience

Essential

  • Essential care experience

Desirable

  • Experience (through placement or employment) of working in an acute clinical environment

Knowledge/Skills

Essential

  • Good communication skills, able to communicate respectfully verbally and in writing.
  • Ability to work well as a member of the department
  • Ability to follow instructions and organise your work.
  • Caring and compassionate nature. Knowledge of how to respect individuality and diversity of patients, their carers and your colleagues.
  • Ability to learn new skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Gloucestershire Hospitals NHS Foundation Trust

Address

Trustwide (Gloucester Royal Hospital/ Cheltenham General Hospital)- cross site working

Gloucestershire

GL1 3NN


Employer's website

https://www.gloshospitals.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Gloucestershire Hospitals NHS Foundation Trust

Address

Trustwide (Gloucester Royal Hospital/ Cheltenham General Hospital)- cross site working

Gloucestershire

GL1 3NN


Employer's website

https://www.gloshospitals.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Ward manager

Karen Anthony

k.anthony@nhs.net

03004228798

Details

Date posted

10 June 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year (pro rata if part-time)

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

318-25-T0429

Job locations

Trustwide (Gloucester Royal Hospital/ Cheltenham General Hospital)- cross site working

Gloucestershire

GL1 3NN


Supporting documents

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