Maternity Clinical Effectiveness and Quality Improvement Facilitator

Job description

Job responsibilities

- To promote and encourage a culture that is committed to continuously improving and providing high quality patient services.

- To provide support to perinatal services on all aspects of quality improvement

- To track key performance indicators to provide assurance within perinatal services and at Divisional and Trust level of compliance (or early view of arising issues where applicable).

- Facilitation of perinatal services QI projects and collaboratives via GSQIA and those related to service priorities/objectives and corporate requirements

- To support corporate Trust requirements e.g. National Audits, NICE, CQUIM.

On a regular basis to provide expert knowledge, support and assistance to all health care professionals at all levels within the service on all aspects of effective and continuous quality improvement such as (but not limited to):

- Advice on QI training available

- Advice on improvement methodology and measurement techniques (proforma design, sample size and selection)

- Advice on patient confidentiality with regards to contents of spreadsheets and reports

- Empower, influence and assist with change as a result of quality improvement work undertaken including the development of improvement plans

- Extraction and recording of data from relevant sources e.g. health records, computer sources

- Extraction, analysis, interpretation, understanding and manipulation of large volumes of complicated and possibly sensitive/contentious data and presentation of findings in an understandable and suitable manner.

- Generation of presentations and information for dissemination

- Advice on data protection, confidentiality and ethical issues

- Differences, and the significance, between Research/Audit/survey and the knowledge to direct clinicians accordingly

- Project design and management e.g. time scales, appropriateness of work

- Mentor, support, encourage and advise more junior members of staff e.g.

- Participate in the development and implementation of individual induction programme

- Review and monitoring of development plans

- Be an extensive pool of expert knowledge

- Accompany as required

- The post holder communicates and has working relationships with Trust members of staff at all levels within the organisation, both clinical and non-clinical. This requires persuasive skills where agreement and co-operation are essential.

- Divisional Quadrumvirate

- Consultants, service directors and other medical staff

- Specialty QI leads

- Perinatal Quality and Safety team

- Maternity Matrons

- Divisional Risk and Health and Safety managers

- Trust Safety Improvement manager

- Research and Development Support Unit, Data protection Officer and Caldicott Guardian, Medical statistician

- Departmental managers

- Senior midwives, Allied Health professionals and their staff

- Health records staff

Communication of results through clear and concise reports ensuring that information is understandable and at an appropriate level

Person Specification

Qualifications

Essential

• Evidence of continuing professional development
• In depth knowledge of maternity services
• Knowledge of quality improvement processes, procedures and methodologies and significant experience of putting this knowledge into practice at Band 5 or above (or equivalent).
• Registered Midwife with a UK-recognised degree in Midwifery

Experience

Essential

• Experience in Change projects or Quality Improvement
• Significant experience in teaching/delivering training to small and large groups, face to face and in a virtual setting, or the confidence and skill set to do so.
• Ability to coach and facilitate individuals and groups through the full cycle of a QI project
• Ability to analyse and interpret data, and create meaningful visual displays of data and reports.

Knowledge, Skills & Abilities

Essential

• Excellent verbal and written communication skills
• Ability to deal with challenging people and situations whilst remaining calm and polite
• Ability to adopt an appropriate style and method of communication and deal effectively with people
• Highly motivated
• Advanced level competence in standard range office IT programmes specifically Microsoft Office, Word, Outlook, Excel and video conferencing software.
• Ability to work accurately and to work to tight timescales
• Communicate and negotiate at all levels of the organisation whilst working tactfully and effectively to ensure the achievement of results
• Knowledge of human factors and patient experience

Qualities

Essential

• Positive approach to all people
• Willingness to be flexible in approach and attitude

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Gloucestershire Hospitals NHS Foundation Trust

Address

Gloucestershire Royal Hospital

Great Western Road

Gloucester

GL1 3NN

Employer's website

https://www.gloshospitals.nhs.uk/ (Opens in a new tab)