Gloucestershire Hospitals NHS Foundation Trust

Assistant General Manager, Band 6

Information:

This job is now closed

Job summary

The Assistant General Manager post is an exciting opportunity to broaden and strengthen operational experience and gain responsibility for a diverse service line of busy specialties within an acute Trust setting.

The role will focus on operational management of a service line of clinical specialities within a supportive, inclusive, proactive division. You will be responsible for day-to-day problem solving across all specialties, managing patient pathways to achieve access targets, managing relationships with internal and external stakeholders as well as opportunities to initiate high level strategic plans with the support of your line manager.

The proposed interview date is: 14th March

Main duties of the job

Job purpose:

The post holder will hold responsibility for either sustaining or working towards delivery of the RTT 18 week target for all specialties

Require you to be proactive in the management of the service line to support patients being seen within relevant access target times

You will be responsible for day-to-day operational management of the service line

You will be responsible for fostering strong relationships with clinical and non-clinical teams within the service line and the division

Develop independent problem-solving ability towards strategic decision making in order to deliver change initiatives and process efficiencies.

About us

Here at Gloucestershire Hospitals NHS Foundation Trust and within the Women & Childrens division, our patients and staff are at the heart of everything we do. We will provide you with a supportive environment which allows you to professionally develop and contribute to exemplary professional practice.

In addition you will work in partnership with a key range of stakeholders to enhance your understanding of the team and how your role supports local and organisational strategies.

Details

Date posted

05 February 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

£37,338 to £44,962 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

318-25-T0113

Job locations

Gloucestershire Royal Hospital

Gloucester

GL1 3NN


Job description

Job responsibilities

To support the Deputy General Manager and General Manager to achieve maximum wait targets across the Service Line.

To provide frontline day to day management of waiting lists for the division. To ensure that appropriate management systems are in place to provide accurate validated data quality. Providing advice, support, leadership and decision making for daily issues within these areas.

To develop business proposals and assist the Deputy General Manager and General Manager in the implementation of business plans, operational strategies and delivery of Trust objectives.

To assist the Deputy General Manager and General Manager in the development of single-issue business cases to support the development of the service.

To assist in achieving and maintaining the delivery of national and local access targets relating to in-patient, day case and outpatient waiting times. Ability to analyse complex and conflicting data from multiple sources. To support and monitor the team to achieve this.

To participate in a wide range of meetings and to represent the Deputy General Manager and/or General Manager as requested.

To contribute to the re-design, development and implementation of new processes within the speciality to improve patient pathways, access and quality of care.

To assist with the investigation of incidents and complaints relating to defined clinical areas and departments. To take appropriate action, formulating Action Plans for the Deputy General Manager and or General Manager.

Training Ensure you, and the staff under your line management are compliant with Trust mandatory training and actively engaged the appraisal process.

Engage with the Trust HR teams to ensure line management is appropriately supported and delivered.

Job description

Job responsibilities

To support the Deputy General Manager and General Manager to achieve maximum wait targets across the Service Line.

To provide frontline day to day management of waiting lists for the division. To ensure that appropriate management systems are in place to provide accurate validated data quality. Providing advice, support, leadership and decision making for daily issues within these areas.

To develop business proposals and assist the Deputy General Manager and General Manager in the implementation of business plans, operational strategies and delivery of Trust objectives.

To assist the Deputy General Manager and General Manager in the development of single-issue business cases to support the development of the service.

To assist in achieving and maintaining the delivery of national and local access targets relating to in-patient, day case and outpatient waiting times. Ability to analyse complex and conflicting data from multiple sources. To support and monitor the team to achieve this.

To participate in a wide range of meetings and to represent the Deputy General Manager and/or General Manager as requested.

To contribute to the re-design, development and implementation of new processes within the speciality to improve patient pathways, access and quality of care.

To assist with the investigation of incidents and complaints relating to defined clinical areas and departments. To take appropriate action, formulating Action Plans for the Deputy General Manager and or General Manager.

Training Ensure you, and the staff under your line management are compliant with Trust mandatory training and actively engaged the appraisal process.

Engage with the Trust HR teams to ensure line management is appropriately supported and delivered.

Person Specification

Qualifications

Essential

  • Evidence of ongoing professional development such as attendance at management training (I Lead, I Manage)

Experience

Essential

  • Experience of working within the NHS, ideally within an acute hospital environment
  • Previous experience in a relevant specialty
  • Staff management experience

Knowledge & Skills

Essential

  • Able to prioritise own workload and that of others as appropriate
  • Personally resilient and able to manage complexity and work in an ambiguous or changing environment
  • Excellent presentational, communication and interpersonal skills
  • Acts as a role model and are able to lead by example to ensure the Trust's values and behaviours are reinforced throughout their area of practice.
  • Tenacity to pursue goals energetically and succeed despite resistance
Person Specification

Qualifications

Essential

  • Evidence of ongoing professional development such as attendance at management training (I Lead, I Manage)

Experience

Essential

  • Experience of working within the NHS, ideally within an acute hospital environment
  • Previous experience in a relevant specialty
  • Staff management experience

Knowledge & Skills

Essential

  • Able to prioritise own workload and that of others as appropriate
  • Personally resilient and able to manage complexity and work in an ambiguous or changing environment
  • Excellent presentational, communication and interpersonal skills
  • Acts as a role model and are able to lead by example to ensure the Trust's values and behaviours are reinforced throughout their area of practice.
  • Tenacity to pursue goals energetically and succeed despite resistance

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Gloucestershire Hospitals NHS Foundation Trust

Address

Gloucestershire Royal Hospital

Gloucester

GL1 3NN


Employer's website

https://www.gloshospitals.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Gloucestershire Hospitals NHS Foundation Trust

Address

Gloucestershire Royal Hospital

Gloucester

GL1 3NN


Employer's website

https://www.gloshospitals.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Deputy General Manager

Hannah Stone

hannah.stone1@nhs.net

03004225098

Details

Date posted

05 February 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

£37,338 to £44,962 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

318-25-T0113

Job locations

Gloucestershire Royal Hospital

Gloucester

GL1 3NN


Supporting documents

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