Divisional Information Manager, Band 7- Business Intelligence

Gloucestershire Hospitals NHS Foundation Trust

The closing date is 20 January 2025

Job summary

Working as part of our multi-award winning Divisional Analytics Team, our Divisional Information Managers are responsible for leading teams of BI Analysts in transforming the hospital activity data we hold into intelligence and insight to facilitate planning and delivery of our acute services.

Over the past few years our BI team have worked to aid the trust in making critical decisions while supporting patient flow and quality of care during one of the most important and challenging times for healthcare. This included using advanced forecasting models to predict COVID admissions, creating real time operational dashboards, and gaining access to never before seen data flows. Gloucestershire Hospitals BI Team has gained national recognition, winning the Health Tech Newspaper Award for Best Use of Data 2020 and AphA's Analytical Team of the Year.

This is an exciting time to be a part of the GHFT BI team. We are moving forward fast with our Digital BI strategy and are currently implementing Tableau within the Trust, alongside these ambitious plans comes lots of opportunities for staff to develop personally and professionally. As a Trust we are determined to be at the forefront of change, using tools such as machine learning and predictive analytics in the next stages of our journey.

We are looking for a motivated individual who has an analytical mind set, a passion for improving healthcare, and strong leadership skills.

Main duties of the job

The position available is a Divisional Information Manager in the Medicine & Urgent Care Analytical Team. The team provides accurate, concise and clear information and analytics to the division to support its strategic objectives. The ideal candidate will have strong analytical capabilities, along with the ability to effectively communicate and present complex information to a range of different stakeholders. The post holder will have management responsibility for 3-4 analysts within the Business Intelligence team, helping to support their development. The postholder will need to be able to work under pressure, and manage conflicting priorities for the team.

See the attached job description for further information.

About us

Our multi-award winning BI Team aim to use data and analytics to make a real difference to the healthcare of the Gloucestershire population. It is an exciting time within the department with new developments including the introduction of Tableau, a new data warehouse, expansion of Population Health Management, and the continued implementation of a new EPR system. These developments will continue to make the team pivotal to the post-Covid landscape in Gloucestershire.

The Trust is committed to developing staff to recognise their full potential. The BI team frequently runs internal training sessions to share knowledge and best practice across the team. Our team has extensive experience from all areas of the NHS which will support your development as you progress in your career. Links with Apha enable you to subscribe to the Information Professional Register, which will provide you with access to tools to support your professional development.

Date posted

23 December 2024

Pay scheme

Agenda for change

Band

Band 7

Salary

£46,148 to £52,809 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

318-24-COR-T2032

Job locations

Cheltenham General

Cheltenham

GL53 7AN


Job description

Job responsibilities

Divisional Managers are responsible for the development, preparation and maintenance of high quality and timely information and analytical reports to support the Divisions in performance management, clinical and operational processes. This will involve ensuring a high level of analysis, interpretation, synthesis and presentation of information reports to ensure stakeholders are advised of any potential problem areas. The information to be presented in a clear and concise manner and where appropriate to recommend solutions. This involves working closely with clinicians and senior managers within the hospital to understand their requirements, developing reporting tools and providing intelligence to enable services to make better informed decisions. The post holder will need to be engaging, forward thinking, and work with a positive attitude in order to build great working relationships with our customers to improve patient care.

To lead, together with the other BI Managers, the teams staff to ensure they are well motivated work effectively and achieve their personal and team objectives. This includes line management HR functions, recruitment functions and ensuring staff are developed and appraised each year.

Understand and interpret complex concepts and respond appropriately to tight deadlines. This entails the analysis, investigation and resolution of complex information issues.

Divisional Information Managers should be organised, show excellent leadership skills, enthusiastic, inquisitive, have good technical and statistical skills, and passionate to make a real difference to how our hospitals are run.

Job description

Job responsibilities

Divisional Managers are responsible for the development, preparation and maintenance of high quality and timely information and analytical reports to support the Divisions in performance management, clinical and operational processes. This will involve ensuring a high level of analysis, interpretation, synthesis and presentation of information reports to ensure stakeholders are advised of any potential problem areas. The information to be presented in a clear and concise manner and where appropriate to recommend solutions. This involves working closely with clinicians and senior managers within the hospital to understand their requirements, developing reporting tools and providing intelligence to enable services to make better informed decisions. The post holder will need to be engaging, forward thinking, and work with a positive attitude in order to build great working relationships with our customers to improve patient care.

To lead, together with the other BI Managers, the teams staff to ensure they are well motivated work effectively and achieve their personal and team objectives. This includes line management HR functions, recruitment functions and ensuring staff are developed and appraised each year.

Understand and interpret complex concepts and respond appropriately to tight deadlines. This entails the analysis, investigation and resolution of complex information issues.

Divisional Information Managers should be organised, show excellent leadership skills, enthusiastic, inquisitive, have good technical and statistical skills, and passionate to make a real difference to how our hospitals are run.

Person Specification

Qualifications

Essential

  • Bachelor Degree or equivalent educational level
  • GCSE Maths & English

Experience

Essential

  • Expert level of skill in information analysis , including the ability to prepare high quality written reports turning data to information.
  • Substantial experience working in NHS or Information Management.
  • Good understanding of the importance of data quality. Attention to detail
  • Leadership and communication
  • Negotiating and influencing key stakeholders

Knowledge/ Skills

Essential

  • Analytical mindset, explain trends and themes in data
  • Intermediate knowledge and skilled in the use of MS Excel, SQL, SSRS, Tableau
  • Basic knowledge and understanding of patient pathways, NHS Data Dictionary including datasets, data standards and data quality
  • Excellent problem solving skills
  • Committed to staff development/ training of junior analysts
Person Specification

Qualifications

Essential

  • Bachelor Degree or equivalent educational level
  • GCSE Maths & English

Experience

Essential

  • Expert level of skill in information analysis , including the ability to prepare high quality written reports turning data to information.
  • Substantial experience working in NHS or Information Management.
  • Good understanding of the importance of data quality. Attention to detail
  • Leadership and communication
  • Negotiating and influencing key stakeholders

Knowledge/ Skills

Essential

  • Analytical mindset, explain trends and themes in data
  • Intermediate knowledge and skilled in the use of MS Excel, SQL, SSRS, Tableau
  • Basic knowledge and understanding of patient pathways, NHS Data Dictionary including datasets, data standards and data quality
  • Excellent problem solving skills
  • Committed to staff development/ training of junior analysts

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Gloucestershire Hospitals NHS Foundation Trust

Address

Cheltenham General

Cheltenham

GL53 7AN


Employer's website

https://www.gloshospitals.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Gloucestershire Hospitals NHS Foundation Trust

Address

Cheltenham General

Cheltenham

GL53 7AN


Employer's website

https://www.gloshospitals.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

BI Business Partner (Medicine & Urgent Care)

Lynette Bishop

lynette.bishop2@nhs.net

03004224947

Date posted

23 December 2024

Pay scheme

Agenda for change

Band

Band 7

Salary

£46,148 to £52,809 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

318-24-COR-T2032

Job locations

Cheltenham General

Cheltenham

GL53 7AN


Supporting documents

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