Team Leader, Band 4 - Cardiology

Job summary

The post holder will be responsible for the supervision and line management of a varied and efficient secretarial team who provide a typist and administration service to a specialist clinical team. This team are based on both Gloucester and Cheltenham sites.

The post holder will be responsible for ensuring that the resources within the team is used appropriately to provide a full service to the clinical team. Building relationships with clinical colleagues is a key part of this role to understand the service and work together to deliver a high standard of administration and secretarial support.

The post holder will be responsible for the team achieving both the national and local targets related to typing and administration where relevant.

The post holder will be required to work as part of a team with the speciality co-ordinator(s). Providing cross cover for annual leave and absences where necessary.

Good communication with patients, relatives, general practitioners and other hospital staff is essential to ensure a proficient, high-quality service for patients and clinician.

Main duties of the job

Line management/supervisory responsibility of non-clinical staff located in Gloucester and Cheltenham.

Identify and provide training, education and development of staff within the team.

Oversee the quality and accuracy of administration tasks and typing standards.

Creating a culture of positivity and collaborative working within the team.

Ensuring diversity and inequalities are understood and supported within the team environment.

Carrying out regular review and administrative validation of wait lists.

Supporting the achievement of Trust performance by ensuring administrative standards are met e.g. typing times, test results passed to clinician and any potential 52 week breaches are escalated to the clinician and the General Management Team to avoid breach.

Ensuring the admin team deal with clinic and room cancellations/alterations efficiently and in line with the Trust's 8 week annual/study leave policy.

About us

I am delighted you are interested in a Medicine Division Medical Secretary Supervisor position here at Gloucestershire Hospitals NHS Foundation Trust. This information pack contains all the information you need to apply for the post, I would actively encourage you to read the information and make contact with me for an informal conversation.

We provide acute hospital services from two large district general hospitals, Cheltenham General Hospital and Gloucestershire Royal Hospital. Maternity Services are also provided at Stroud Maternity Hospital. We remain the major provider of secondary care services in the area and analysis shows that for Gloucestershire we are the leading acute healthcare provider by a significant margin.

Here at Gloucestershire Hospitals NHS Foundation Trust, our patients are at the heart of everything we do, and pivotal to this are our Secretarial and Administration Teams, whose dedication, expertise and kindness ensures that patients receive the very best care throughout their pathway through our services. I wish you every success with your application to join this team.