Senior Therapy Support Worker, Band 4

Gloucestershire Hospitals NHS Foundation Trust

The closing date is 06 October 2024

Job summary

Senior Therapy Support Worker, Band 4 (30 hours a week)

We have a fantastic opportunity for an enthusiastic and proactive Senior Therapy Support Worker to join our dynamic inpatient therapy team within the care of the elderly speciality.

The successful candidate will be expected to work as a Senior Therapy Support Worker across both Gloucester Royal and Cheltenham General Hospitals to deliver high-quality, personalised therapy to patients referred to the therapy service. You will be expected to use both physiotherapy and occupational therapy theoretical frameworks to assess patients holistically for physical, cognitive and psychological deficits and the impact on occupational performance as well as providing delegated treatment programmes within agreed limitations using exercise and rehabilitation principles.

The successful applicant will join our integrated therapy team, working alongside experienced Occupational Therapists, Physiotherapists and the wider multidisciplinary team.

You may work across site at both Gloucestershire Royal and Cheltenham General Hospitals but this post is predominantly based at Cheltenham General hospital. You will also be required to contribute to the therapy weekend working rota.

Main duties of the job

In line with the Trust Vision to provide the "Best Care for Everyone..."

- To use the principles of Occupational Therapy and Physiotherapy in an integrated and client-centred way, to promote independence and facilitate safe discharge. This will be achieved by implementing delegated treatment plans and facilitating rehabilitation within agreed limitations through exercise, physical modalities and the use of occupation. To assess and manage delegated patients with mobility and occupational difficulties, reporting back to the registered practitioner as necessary.

- To support the teams with administration, clerical and housekeeping duties

About us

It is expected that all employees uphold the values of the organisation as our values underpin everything we do and describe the way we expect our staff to behave towards our patients, families and carers and between each other. We have the following three values:

1. Caring

Patients said: "Show me that you care about me as an individual. Talk to me, not about me. Look at me when you talk to me."

2. Listening

Patients said:"Please acknowledge me, even if you can't help me right now. Show me that you know that I'm here."

3. Excelling

Patients said: "Don't just do what you have to, take the next step and go the extra mile."

Date posted

20 September 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year pa pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

318-24-D&S-T1781

Job locations

Trustwide (Gloucestershire Royal Hospital and Cheltenham General Hospital)

Gloucestershire

GL1 3NN


Job description

Job responsibilities

- To assess patients, identifying patients problems, potential complications and contraindications and referring back for assessment by a registered practitioner when necessary. To be able to assess, evaluate, progress and report back and assist the multi-disciplinary team (MDT) in identifying and planning safe discharge. To identify and organise/undertake appropriate follow up treatment within a delegated framework of responsibilities, reporting back to registered staff and referring on to other agencies when necessary. This will include follow up home visits and post discharge phone calls to help prevent the risks of early discharge exacerbated by functional difficulties and patient and relative/carer anxieties.

- To use clinical reasoning skills to agree functional goals and develop and evaluate the treatment plan. To implement and progress treatment programmes in order to promote physical / functional independence. To include the instructing of patients on functional exercise, the assessment and issuing of equipment for activities of daily living in hospital and in the home. Assessing and instructing patients in the safe use of mobility aids and equipment for activities of daily living, and practice activities of daily living such as mobility, safety on the stairs, dressing and bathing.

- To provide a collaborative assessment and treatment approach to reduce repetition of information and provide a seamless pathway of rehabilitation from assessment through to discharge, with appropriate follow up intervention post discharge. To improve the discharge planning process by communicating as a key member of the multidisciplinary team.

- To exercise autonomy in the management of the caseload in the clinical area, to include making decisions about allocation of work to other staff, both registered and non-registered. To undertake specific unaccompanied work and organise own caseload comprising of patients with predictable and unpredictable conditions.

- To use verbal and non-verbal communication tools to communicate effectively with patients/carers. This may include education, motivation, persuasion, and empowerment. This will include patients/carers who may or may not have barriers to communication through cognitive or physical impairment e.g., hearing or visual impairment, confusion and depression.

- To monitor and report back to the registered practitioner and/or other members of the multi-disciplinary team (MDT), regarding progress and changes in the patients condition or deviation in the expected care pathway, to ensure safety and the achievement of agreed goals. This may include representing the therapists at MDT meetings and ward handovers.

- To be responsible for the supervision of less experienced support workers including appraisal and training. To take a lead role in the induction of new staff into the clinical area. To support the supervision of less experienced staff and undergraduate students. To contribute to the training programme in the clinical area, passing on speciality specific knowledge to others.

- To participate in own continuing professional development (CPD), including supervision, appraisal and training to ensure competency, service quality and meet the clinical governance agenda and organisational goals.

- To undertake administrative and housekeeping tasks to support the Therapy team and ensure the ongoing care and rehabilitation of the patient. To include making accurate and legible entries in the therapy and multidisciplinary patient records. This will involve discharge summaries, reports and transfers to other agencies. To contribute to measuring the treatment outcomes and audit activity related to the service. To contribute to the development of the service, and representing the Therapy service at meetings when delegated.

- To prepare the clinical area/storage area and the patient, for delivery of safe and effective treatments in a clean environment e.g. Securing drips, drains, wounds and catheters and maintain treatment/storage areas to comply with Health and Safety and Infection Control standards. To monitor and maintain stock levels of equipment and consumables to ensure smooth service delivery.

- To participate in the weekend working rota where applicable, following a period of induction, training and assessment. 12.To comply with Trust and Departmental policies and procedures e.g. Health and Safety at Work Act (1974), Manual Handling, clinical equipment competency, risk management, Data Protection Acts and patient confidentiality at all times. This will include demonstrating compliance with the terms of all safeguarding policies and processes relevant to the safeguarding of adults and children in the care of GHNHSFT and to undergo regular mandatory training concerned with safeguarding matters.

Additional Contact Details

0300 422 3272

Job description

Job responsibilities

- To assess patients, identifying patients problems, potential complications and contraindications and referring back for assessment by a registered practitioner when necessary. To be able to assess, evaluate, progress and report back and assist the multi-disciplinary team (MDT) in identifying and planning safe discharge. To identify and organise/undertake appropriate follow up treatment within a delegated framework of responsibilities, reporting back to registered staff and referring on to other agencies when necessary. This will include follow up home visits and post discharge phone calls to help prevent the risks of early discharge exacerbated by functional difficulties and patient and relative/carer anxieties.

- To use clinical reasoning skills to agree functional goals and develop and evaluate the treatment plan. To implement and progress treatment programmes in order to promote physical / functional independence. To include the instructing of patients on functional exercise, the assessment and issuing of equipment for activities of daily living in hospital and in the home. Assessing and instructing patients in the safe use of mobility aids and equipment for activities of daily living, and practice activities of daily living such as mobility, safety on the stairs, dressing and bathing.

- To provide a collaborative assessment and treatment approach to reduce repetition of information and provide a seamless pathway of rehabilitation from assessment through to discharge, with appropriate follow up intervention post discharge. To improve the discharge planning process by communicating as a key member of the multidisciplinary team.

- To exercise autonomy in the management of the caseload in the clinical area, to include making decisions about allocation of work to other staff, both registered and non-registered. To undertake specific unaccompanied work and organise own caseload comprising of patients with predictable and unpredictable conditions.

- To use verbal and non-verbal communication tools to communicate effectively with patients/carers. This may include education, motivation, persuasion, and empowerment. This will include patients/carers who may or may not have barriers to communication through cognitive or physical impairment e.g., hearing or visual impairment, confusion and depression.

- To monitor and report back to the registered practitioner and/or other members of the multi-disciplinary team (MDT), regarding progress and changes in the patients condition or deviation in the expected care pathway, to ensure safety and the achievement of agreed goals. This may include representing the therapists at MDT meetings and ward handovers.

- To be responsible for the supervision of less experienced support workers including appraisal and training. To take a lead role in the induction of new staff into the clinical area. To support the supervision of less experienced staff and undergraduate students. To contribute to the training programme in the clinical area, passing on speciality specific knowledge to others.

- To participate in own continuing professional development (CPD), including supervision, appraisal and training to ensure competency, service quality and meet the clinical governance agenda and organisational goals.

- To undertake administrative and housekeeping tasks to support the Therapy team and ensure the ongoing care and rehabilitation of the patient. To include making accurate and legible entries in the therapy and multidisciplinary patient records. This will involve discharge summaries, reports and transfers to other agencies. To contribute to measuring the treatment outcomes and audit activity related to the service. To contribute to the development of the service, and representing the Therapy service at meetings when delegated.

- To prepare the clinical area/storage area and the patient, for delivery of safe and effective treatments in a clean environment e.g. Securing drips, drains, wounds and catheters and maintain treatment/storage areas to comply with Health and Safety and Infection Control standards. To monitor and maintain stock levels of equipment and consumables to ensure smooth service delivery.

- To participate in the weekend working rota where applicable, following a period of induction, training and assessment. 12.To comply with Trust and Departmental policies and procedures e.g. Health and Safety at Work Act (1974), Manual Handling, clinical equipment competency, risk management, Data Protection Acts and patient confidentiality at all times. This will include demonstrating compliance with the terms of all safeguarding policies and processes relevant to the safeguarding of adults and children in the care of GHNHSFT and to undergo regular mandatory training concerned with safeguarding matters.

Additional Contact Details

0300 422 3272

Person Specification

Qualifications

Essential

  • GCSE level C Maths and English
  • EITHER completed or working towards completion of a relevant Foundation Science Degree or equivalent
  • OR NVQ level 3 or equivalent and experience/skills demonstrated through CPD to include clinical reasoning, appropriate attitudes & behaviours, initiative and leadership

Experience

Essential

  • Proven experience as a physiotherapy or occupational therapy support worker working in the NHS or other care setting in the UK

Desirable

  • Valid UK Driving License

Knowledge, Skills, Abilities

Essential

  • Demonstrate effective communication and interpersonal skills, both verbal and non-verbal and written when interacting with staff, patients, relatives and carers
  • Produce accurate and legible documentation of treatments
  • Form professional relationships with clients who may need motivating and encouraging, in a way that respects their views, autonomy and culture.
  • Work flexibly in response to the changing demands of the service.
  • Manage appropriately in difficult emotional or physical environments e.g. upset patients/relatives and difficult physical environments e.g. home circumstances
  • Evidence of initiative and leadership
  • Demonstrate an ability to act on own initiative when working independently in challenging environments.
  • Take a responsibility for abiding by Health and Safety policies and regulations and act in accordance with any risk management policies.

Desirable

  • Demonstrate a commitment to lifelong learning, with self-awareness of own knowledge and learning needs and ability to seek support appropriately.
Person Specification

Qualifications

Essential

  • GCSE level C Maths and English
  • EITHER completed or working towards completion of a relevant Foundation Science Degree or equivalent
  • OR NVQ level 3 or equivalent and experience/skills demonstrated through CPD to include clinical reasoning, appropriate attitudes & behaviours, initiative and leadership

Experience

Essential

  • Proven experience as a physiotherapy or occupational therapy support worker working in the NHS or other care setting in the UK

Desirable

  • Valid UK Driving License

Knowledge, Skills, Abilities

Essential

  • Demonstrate effective communication and interpersonal skills, both verbal and non-verbal and written when interacting with staff, patients, relatives and carers
  • Produce accurate and legible documentation of treatments
  • Form professional relationships with clients who may need motivating and encouraging, in a way that respects their views, autonomy and culture.
  • Work flexibly in response to the changing demands of the service.
  • Manage appropriately in difficult emotional or physical environments e.g. upset patients/relatives and difficult physical environments e.g. home circumstances
  • Evidence of initiative and leadership
  • Demonstrate an ability to act on own initiative when working independently in challenging environments.
  • Take a responsibility for abiding by Health and Safety policies and regulations and act in accordance with any risk management policies.

Desirable

  • Demonstrate a commitment to lifelong learning, with self-awareness of own knowledge and learning needs and ability to seek support appropriately.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Gloucestershire Hospitals NHS Foundation Trust

Address

Trustwide (Gloucestershire Royal Hospital and Cheltenham General Hospital)

Gloucestershire

GL1 3NN


Employer's website

https://www.gloshospitals.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Gloucestershire Hospitals NHS Foundation Trust

Address

Trustwide (Gloucestershire Royal Hospital and Cheltenham General Hospital)

Gloucestershire

GL1 3NN


Employer's website

https://www.gloshospitals.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Clinical Specialist Therapist

Aleisha Jennings

Aleisha.Jennings@nhs.net

03004228596

Date posted

20 September 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year pa pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

318-24-D&S-T1781

Job locations

Trustwide (Gloucestershire Royal Hospital and Cheltenham General Hospital)

Gloucestershire

GL1 3NN


Supporting documents

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