Job summary
The Resourcing Team at Gloucestershire Hospitals NHS Foundation Trust is a fast paced, dynamic team responsible for recruiting all non-medical staff at Gloucestershire Royal Hospital and Cheltenham General Hospital to ensure wards and departments are fully staffed.
In the last year we have started over 2,250 new colleagues across a wide variety of roles, taking them through the entire recruitment cycle, all the way from advert, through to interview & offer and finally ensuring a smooth transition into their first day.
To continue providing this, we are looking for a motivated and organised individual to join and further support our team. This is an exciting opportunity to join us as we develop and grow in line with the Trust's vision for the future and an evolving workforce!
The role of Resourcing Administrator involves managing a variable and independent workload that can involve prioritisation of tasks and working to important deadlines and KPIs. As the main part of the role, Resourcing Administrators are essentially responsible for ensuring all pre-employment checks (right to work, DBS, Occupational Health Clearance and references) are completed correctly for new starters, and in a timely manner.
Main duties of the job
We are looking for someone with excellent customer service skills, clear and concise communication manner both on the telephone and in writing, good attention to detail, and an ability to work accurately and quickly in a busy environment. Additionally, we value the ability to manage and prioritise an individual workload and work to pre-agreed KPIs and tight timelines under occasional internal & external pressures.
We use a number of IT systemssuch as Trac jobs & ESR to advertise jobs and process candidates, alongside Microsoft Office and Teams, so computer literacy and a willingness and capacity to learn new systems is vital.
An understanding of the Recruitment life cycle and / or working in the NHSis also beneficial.
If you feel you have the skill, desire and experience required to make a difference, we would love to hear from you!
About us
Our Resourcing Team consists of Resourcing Advisors, Administrators and Assistants within 3 workstreams; General Recruitment, International Recruitment and Onboarding, but providing service wide support under the direction of the Resourcing Team Leader and Head of Resourcing.
Our team are passionate about providing a positive first point of contact experience to recruiting managers, and new starters joining Gloucestershire Hospitals. This role will provide you with an opportunity to learn about the underlying processes involved in the end to end recruitment cycle, while at the same time developing a sound knowledge of, and building valuable relationships with, a variety of departments and stakeholders across the Trust.
Job description
Job responsibilities
Your day to day will likely include:
- Supporting Recruiting managers with adherence to the Trust Recruitment & Selection policy and compliance related to Equality, Diversity & Inclusion.
- Taking responsibility for advertising new posts, setting them up on ESR and creating them on both Trac & NHS Jobs, ensuring that the relevant permissions are in place.
- Carrying out administrative work arising from the shortlisting & interview process, efficiently and to tight timescales, including facilitating managers shortlisting of candidates on the Trac jobs website, sending out interview invites and supporting managers with interview administration.
- Sending offer letters, contracts, offer paperwork and then request references for successful candidates following interview, ensuring that vacancies can be filled in a timely manner.
-Ensuring that all pre-employment checks are carried out as part of the recruitment process, including checking of ID documents, Right to Work and processing of DBS and Occupational Health checks.
- Following confirmation of start date, timely completion of starter forms for Payroll, sending details to the IT department & Training Team to arrange IT access and Trust Corporate Induction for all new starters.
- Answering the telephone and answering emails, dealing with general recruitment enquiries from the public and staff, forwarding messages as appropriate.
- Maintaining all recruitment records and Trac dashboard, ensuring that accurate information can be easily obtained.
- Supporting with ad hoc Recruitment processes such as Retire & Returns and Honorary Contracts
- Checking Personal files to ensure that all documentation is included before sending to the Line Manager.
-Undertaking any other duties which may be reasonably required to support the provision of an efficient and effective recruitment service.
- Managing administration of procurement systems and ordering / invoicing
Job description
Job responsibilities
Your day to day will likely include:
- Supporting Recruiting managers with adherence to the Trust Recruitment & Selection policy and compliance related to Equality, Diversity & Inclusion.
- Taking responsibility for advertising new posts, setting them up on ESR and creating them on both Trac & NHS Jobs, ensuring that the relevant permissions are in place.
- Carrying out administrative work arising from the shortlisting & interview process, efficiently and to tight timescales, including facilitating managers shortlisting of candidates on the Trac jobs website, sending out interview invites and supporting managers with interview administration.
- Sending offer letters, contracts, offer paperwork and then request references for successful candidates following interview, ensuring that vacancies can be filled in a timely manner.
-Ensuring that all pre-employment checks are carried out as part of the recruitment process, including checking of ID documents, Right to Work and processing of DBS and Occupational Health checks.
- Following confirmation of start date, timely completion of starter forms for Payroll, sending details to the IT department & Training Team to arrange IT access and Trust Corporate Induction for all new starters.
- Answering the telephone and answering emails, dealing with general recruitment enquiries from the public and staff, forwarding messages as appropriate.
- Maintaining all recruitment records and Trac dashboard, ensuring that accurate information can be easily obtained.
- Supporting with ad hoc Recruitment processes such as Retire & Returns and Honorary Contracts
- Checking Personal files to ensure that all documentation is included before sending to the Line Manager.
-Undertaking any other duties which may be reasonably required to support the provision of an efficient and effective recruitment service.
- Managing administration of procurement systems and ordering / invoicing
Person Specification
Qualifications
Essential
- Education to GCSE grade C standard or equivalent administrative experience
Experience
Essential
- Experience of providing excellent customer service
- Experience of working in a fast paced, customer facing administrative environment
Desirable
- Previous NHS administrative experience or working in a Recruitment environment
- Experience with NHS software systems
Knowledge
Essential
- Demonstrable ability to organise/prioritise own work, including ability to work under variable pressure at times
- Ability to work flexibly, problem solve and adapt to a variety of circumstances
- Able to work set service level agreements
- Effective IT skills, with sound knowledge of Microsoft packages
- Knowledge of good employment practice and the legislative framework surrounding recruitment
Desirable
- Demonstrable knowledge of recruitment practices including pre-employment checks for the NHS workforce
Person Specification
Qualifications
Essential
- Education to GCSE grade C standard or equivalent administrative experience
Experience
Essential
- Experience of providing excellent customer service
- Experience of working in a fast paced, customer facing administrative environment
Desirable
- Previous NHS administrative experience or working in a Recruitment environment
- Experience with NHS software systems
Knowledge
Essential
- Demonstrable ability to organise/prioritise own work, including ability to work under variable pressure at times
- Ability to work flexibly, problem solve and adapt to a variety of circumstances
- Able to work set service level agreements
- Effective IT skills, with sound knowledge of Microsoft packages
- Knowledge of good employment practice and the legislative framework surrounding recruitment
Desirable
- Demonstrable knowledge of recruitment practices including pre-employment checks for the NHS workforce
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
