Job summary
Admin Support- Diabetes and Endocrinology, Band 2 (15 hours a week)
Working in a administrative support role within the Diabetes & Endocrinology Department.
We are looking for candidates with exceptional organisation, interpersonal skills, and the ability to work well as part of a team but also to work on their own initiative.
The department is fast moving with new challenges in this evolving specialty.
Main duties of the job
The main duties of the job include:
- Collection and delivery of notes in the department
-Booking of any required appointments
- Setting up and formatting letters for our team of diabetes nurses.
- Filing of clinical documentation
- Dealing with departmental post
About us
The service will offer a supportive environment for learning and development and the opportunity to build upon existing knowledge and experience in this role.
The Diabetes team are a friendly department that work to a high standard to ensure we are delivering a high standard of patient care.
Job description
Job responsibilities
Typing correspondence to patients, GPs, medical staff and any other required addressee following clinical attendance or other patient contacts using digital dictation or via Dragon voice recognition.
Ensuring incoming post and results is sorted, any appropriate action taken and passed to the team on a daily basis.
Deal with enquiries by letter/e-mail/telephone from patients, GPs, other hospitals, other consultants and management.
Liaising with external organisations for the benefit and progress of patient care, such as Social Services, other hospitals, etc.
Using speciality databases for recording patient information/clinic activity for audit/survey purposes, as well as sending out any associated paperwork.
Job description
Job responsibilities
Typing correspondence to patients, GPs, medical staff and any other required addressee following clinical attendance or other patient contacts using digital dictation or via Dragon voice recognition.
Ensuring incoming post and results is sorted, any appropriate action taken and passed to the team on a daily basis.
Deal with enquiries by letter/e-mail/telephone from patients, GPs, other hospitals, other consultants and management.
Liaising with external organisations for the benefit and progress of patient care, such as Social Services, other hospitals, etc.
Using speciality databases for recording patient information/clinic activity for audit/survey purposes, as well as sending out any associated paperwork.
Person Specification
Qualifications
Essential
- Educated to GCSE grade C or above (or equivalent) in literacy and numeracy
- Proficiency keyboard skills
Desirable
- Experience in MS packages
Knowledge and Experience
Essential
- General knowledge of office duties. Awareness of health and safety issues, risk management and data protection.
Desirable
- 1 years' experience in a hospital of office environment
Skills
Essential
- Good command of English, punctuation and grammar
- Flexible team worker
- Ability to work under instruction.
- Good communication and social skills.
- Ability to use own initiative
Desirable
- Ability to deal with complex situations.
Person Specification
Qualifications
Essential
- Educated to GCSE grade C or above (or equivalent) in literacy and numeracy
- Proficiency keyboard skills
Desirable
- Experience in MS packages
Knowledge and Experience
Essential
- General knowledge of office duties. Awareness of health and safety issues, risk management and data protection.
Desirable
- 1 years' experience in a hospital of office environment
Skills
Essential
- Good command of English, punctuation and grammar
- Flexible team worker
- Ability to work under instruction.
- Good communication and social skills.
- Ability to use own initiative
Desirable
- Ability to deal with complex situations.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
