Freedom to Speak Up Guardian, Band 7

Job summary

15 hours a week

Freedom to Speak up (FTSU) is about anything that gets in the way of us providing exceptional care. Our values of caring, listening and excelling underpin our approach to Freedom to Speak Up and at Gloucestershire Hospitals we are committed to fostering a speak up/ listen up/ follow up culture.

The Freedom to Speak Up role is an independent and influential role helping to protect patient safety and quality of care, improve the working experience of colleagues and promoting learning and improvement and the FTSU service at Gloucestershire Hospitals.

The post holder will work with colleagues across all roles and levels across all sites of Gloucestershire Hospitals and gain visibility to the whole organisation and how it operates. The post holder will provide a focus on ensuring that colleagues feel able to and are supported to, speak up in order to;

- Protect patient safety and quality of care

- Improve the experience of colleagues

- Promote continuous learning and improvement

The post holder will operate independently, impartially and objectively on all matters relating to concerns raised in the workplace, taking a visible role in promoting the processes through which these concerns can be raised.

They will work in partnership with the Lead FTSU Guardian and groups within the organisation including the Board, Chief Executive, Non-executive Directors and the Executive team.

PLEASE REFER TO THE JOB DESCRIPTION FOR MORE DETAIL.

Main duties of the job

A large part of the duties and responsibilities will include listening and supporting staff who wish to speak up through the FTSU route. The FTSU Guardian will follow the standard operating procedure of:

- Ensuring colleagues are thanked for speaking up

- Listen and support staff accessing staff speaking up

- Triage the matters spoken up about

- Support feedback to the staff member and facilitate effective follow up

- Escalate any outstanding mattersSupported by the Lead FTSU Guardian, the role FTSU Guardian will work with the Board and Executive team to achieving the following outcomes:

- A culture of speaking up/ listening up/ following is instilled throughout the organisation

- Speaking up / listening up/ following up processes are effective and continuously improved

- All colleagues have the capacity to speak up effectively and managers have the capacity to listen well, respond appropriately and support those who are speaking up

- The Trust board is fully sited on, and engaged in all FTSU matters and issues

- Contribute to national FTSU network and comply with NGO guidance, ensuring that recommendations from reviews are analysed and actions implemented appropriately

- Work with the senior leadership team as a specialist for Freedom to Speak Up providing expert advice and direction to staff and senior managers/leaders on matters relating to speaking up/listening up.

PLEASE REFER TO THE JOB DESCRIPTION FOR MORE DETAIL.

About us

Key Relationships:

Internal:

- All executive and non-executive board members

- All staff groups within all disciplines at each level

- Council of governors and particularly staff governors

- FTSU team

- Key internal stakeholders including but not limited to; Lead FTSU Guardian, Non Executive Director for FTSU, Chief Executive Officer, Staffside colleagues, Clinical Governance, Divisional leadership Teams, Chief Nurse, and Medical Director, Senior nursing, EDI Lead, Health and Well being Lead, Health ad Safety Leads, Staff Engagement and Communications, Organisational Development teams.

External:

- National Freedom to Speak Up Guardian and their representatives at National Guardian Office

- Regional Network of Freedom to Speak Up Guardians

- Local network of Freedom to Speak Up Guardians

- CQC

PLEASE REFER TO THE JOB DESCRIPTPON FOR MORE DETAIL.