Job summary
You will have exceptional experience of working in a large complex organisation, across a wide-reaching resourcing portfolio.
With a creative and innovative style, you will design, develop and implement effective resourcing strategies to successfully address significant supply and demand challenges, on a platform of transformational change.
Responsible for Recruitment, Medical HR, e-Rostering and the Staff Bank, you will have demonstrable success in leading and inspiring operational teams, creating resilient and high performing services which consistently focus on the customer; working at pace to improve productivity, efficiency and quality.
This is an exciting opportunity for a highly driven and experienced professional who will help shape all aspects of the resourcing agenda. You will be a visible and inspiring leader with an open, engaging, inclusive approach to developing and sustaining relationships with a wide range of partners and stakeholders.
If you have the commitment to drive forward our People Strategy and want to make a significant contribution to ensuring we are an outstanding employer of choice, we would love to hear from you.
37.5 hours pw
Job share arrangements will be considered
Flexible Hybrid working; home/office
Interview date: WC 27 February 2023
For more information or for an informal conversation, contact:
Deborah Tunnell, Deputy Director for People & OD
Email: deborah.tunnell@nhs.net
Main duties of the job
As a key member of the senior People & OD leadership team the post holder will be responsible for the implementation of effective resourcing strategies that support the workforce transformation plans for the organisation and enable the recruitment, supply and retention of a highly skilled and competent substantive and temporary workforce.
The post holder will lead the design and oversee the implementation of effective and consistent ways of working within the Resourcing function for all staff groups including, but not limited to Recruitment, Medical HR, Trust Staff Bank and e-Roster Services.
The Assistant Director of Resourcing will use highly developed specialist knowledge and experience of complex resourcing and workforce strategies. Acts as the Trust lead for resourcing and provides business focused advice to senior leaders.
The post holder is accountable for the efficient, effective financial management of the Resourcing function.
Support the development and delivery of a People Strategy which is in line with national thinking and serves the needs of our people and work with sector partners to review capacity for shared transactional service.
About us
Gloucestershire Hospitals NHS Foundation Trust is the largest employer in the county and with over 8,000 staff, we are one of the largest NHS trusts in the UK. We offer a generous annual leave allowance, excellent bank rates, access to the excellent NHS Pension Scheme, discounts for local shops, restaurants and services, access to our health and well-being hub, access to our two on-site nurseries, flexible working options, discounted public transport, reward and recognition schemes, exercise and activity classes and membership to our popular hospital choir.
Job description
Job responsibilities
Job Summary
Resourcing
- Lead and direct a programme of ongoing transformational change, creating a culture of continuous improvement across the four Resourcing Services; engaging and motivating the teams to ensure the customer is at the heart of all delivery.
- Drive efficiencies, sustain quality performance, and effectively deliver benefit realisation and value for money across all processes, systems and practice pertaining to resourcing.
- Interpret national policy and translate this locally providing specialist advice to senior leaders and stakeholders across the Trust
- Provide support to the Associate Director of Workforce and Resourcing as required and act as a senior advisor on all local and national resourcing related matters.
- Ensure that comprehensive information is accessible, accurate and proactively responds to service, legal and external requirements.
- Supply and analyse information regarding resourcing issues taking account of the regional and national context, developing and delivering local responses.
- Act as the resourcing lead to ensure HR colleagues are informed and involved in workforce resourcing strategy/development work-streams as appropriate.
- Act as the professional lead on resourcing projects, adopting a project management approach to the design, development, implementation and evaluation of change.
Recruitment
- Drive the resourcing agenda across the Trust with key projects regarding attraction and recruitment, delivering robust, value for money outcomes whilst being customer and values led.
- Working with the Head of Recruitment & Resourcing and Head of Staff Bank & e-Roster Services, drive continuous improvement of resourcing processes and practices, ensuring effective stakeholder engagement.
- Develop a suite of regular reports in relation to resourcing performance and activity, identifying trends regarding time to hire, hard to recruit areas/low response rates for posts, attrition, customer satisfaction.
- Ensure the team provides a timely and responsive service, monitored through a suite of KPIs and that continuous improvement approach is adopted.
- Ensure that all temporary and permanent recruitment remains legally and ethically compliant in addition to meeting the requirements of the CQC, The Fit and Proper Persons Test and NHS Employers. Ensure that appropriate governance mechanisms are in place to demonstrate safe recruitment in accordance with these standards.
- Oversee and monitor improvements in recruitment practices that create better experiences for staff with protected characteristics and achieve improvements in the Workforce Race and Disability Standards.
- Lead the organisations recruitment marketing and attraction strategy and plan, working with key stakeholders to deliver innovative, fast paced, creative solutions, ensuring the Trust positions itself as an employer of choice.
- In collaboration with divisional and corporate leadership teams play a major and credible role in the development of recruitment and resourcing plans which are responsive to their services.
- Take overall responsibility for Trust recruitment and selection processes for all grades and types of staff, delivering improvements in time to hire and fill rates, ensuring high standards of NHS employment check standard compliance.
- Ensure processes are fair and transparent, reflect the Trust values and deliver a good experience for line managers and candidates.
- Working closely with Clinical leaders, lead the organisations international clinical (Medical, Nursing, Midwifery and AHP) recruitment initiatives, managing third party supplier relationships and providing strategic resourcing advice.
- Manage and provide advice on the contractual arrangements of third-party recruitment supplier relationships for clinical staff.
Medical HR
- Develop programmes of coaching, training and support to develop internal capacity and skill in medical recruitment and selection. This includes the design and delivery of effective training sessions for managers at all levels of the organisation regarding resourcing best practice, legal and equality and diversity.
- Be accountable for Medical and Dental recruitment through the Medical HR team.
- Working closely with the Head of Recruitment and Resourcing and Medical Director lead on the on-going review and development of consultant recruitment ensuring that best practice and innovation is being used in this area.
- In conjunction with the Head of Recruitment and Resourcing, and others, develop strategies to fill gaps in trainee doctor and dentist rotas where HEE are unable to provide sufficient resources.
- Provide line management and professional support to the Head of Resourcing and Medical HR team for the delivery of the annual intake of junior doctors; their rotations; educational needs and health and wellbeing by liaising with relevant teams within the Trust.
- Be accountable for the delivery of a Medical HR service which is responsive and proactive in all aspects of delivery across the Trusts medical workforce.
Trust Staff Bank/ Temporary Staffing and e-Rostering services
- Support the implementation and ongoing maintenance of effective e-rostering systems/solutions
- Ensure the service is providing high quality temporary staff across the Trust for all staff groups and plays a pivotal role in day-to-day operational planning.
- Oversee development of the service to ensure it is responsive to organisational demand and able to supply staff.
- Lead on the contractual arrangements with external third parties such as Agency suppliers, with a focus on value for money, robust supply and compliance with NHS Agency Rules.
- Play a lead role in the organisational drive to establish full operational grip and control across temporary staffing demand and supply, to realise reduction in reliance and spend.
Leadership and Management
- Provide compassionate leadership through being visible, accessible, authoritative and influential. To be a presence to which candidates, recruiting managers, Trust staff and key stakeholders can rely, to ensure the fundamentals of recruitment and selection are delivered effectively and efficiently.
- Provide clear vision and motivation, by utilising enhanced leadership and communication skills, ensuring that the resourcing teams and individuals have clear objectives for developing recruitment and resourcing provision in line with national and local objectives.
- Provide appropriate strategic and operational support and direction to senior team members to achieve all Trust workforce targets
- Champion a culture for the work area which encompasses the Trust values for staff in which they can expect to work in an environment where they are valued, open and accountable for their actions and supported to maximise their potential at all times.
- Oversee the day-to-day operational issues relating to recruitment and resourcing and work in conjunction with other key service stakeholders as required
- Delegate appropriate responsibility and authority to the level of staff within his/her control consistent with effective decision making whilst retaining overall responsibility and accountability for service delivery
- Take responsibility for resolving any service requests, queries or concerns through investigation as appropriate and escalating to the Associate Director of Workforce and Resourcing as required.
- Take the lead on resourcing related internal and external audits as directed.
- Promote the Trusts policy on equality of opportunity through his/her own actions and ensure that policy is adhered to by staff for which he/she has responsibility
Job description
Job responsibilities
Job Summary
Resourcing
- Lead and direct a programme of ongoing transformational change, creating a culture of continuous improvement across the four Resourcing Services; engaging and motivating the teams to ensure the customer is at the heart of all delivery.
- Drive efficiencies, sustain quality performance, and effectively deliver benefit realisation and value for money across all processes, systems and practice pertaining to resourcing.
- Interpret national policy and translate this locally providing specialist advice to senior leaders and stakeholders across the Trust
- Provide support to the Associate Director of Workforce and Resourcing as required and act as a senior advisor on all local and national resourcing related matters.
- Ensure that comprehensive information is accessible, accurate and proactively responds to service, legal and external requirements.
- Supply and analyse information regarding resourcing issues taking account of the regional and national context, developing and delivering local responses.
- Act as the resourcing lead to ensure HR colleagues are informed and involved in workforce resourcing strategy/development work-streams as appropriate.
- Act as the professional lead on resourcing projects, adopting a project management approach to the design, development, implementation and evaluation of change.
Recruitment
- Drive the resourcing agenda across the Trust with key projects regarding attraction and recruitment, delivering robust, value for money outcomes whilst being customer and values led.
- Working with the Head of Recruitment & Resourcing and Head of Staff Bank & e-Roster Services, drive continuous improvement of resourcing processes and practices, ensuring effective stakeholder engagement.
- Develop a suite of regular reports in relation to resourcing performance and activity, identifying trends regarding time to hire, hard to recruit areas/low response rates for posts, attrition, customer satisfaction.
- Ensure the team provides a timely and responsive service, monitored through a suite of KPIs and that continuous improvement approach is adopted.
- Ensure that all temporary and permanent recruitment remains legally and ethically compliant in addition to meeting the requirements of the CQC, The Fit and Proper Persons Test and NHS Employers. Ensure that appropriate governance mechanisms are in place to demonstrate safe recruitment in accordance with these standards.
- Oversee and monitor improvements in recruitment practices that create better experiences for staff with protected characteristics and achieve improvements in the Workforce Race and Disability Standards.
- Lead the organisations recruitment marketing and attraction strategy and plan, working with key stakeholders to deliver innovative, fast paced, creative solutions, ensuring the Trust positions itself as an employer of choice.
- In collaboration with divisional and corporate leadership teams play a major and credible role in the development of recruitment and resourcing plans which are responsive to their services.
- Take overall responsibility for Trust recruitment and selection processes for all grades and types of staff, delivering improvements in time to hire and fill rates, ensuring high standards of NHS employment check standard compliance.
- Ensure processes are fair and transparent, reflect the Trust values and deliver a good experience for line managers and candidates.
- Working closely with Clinical leaders, lead the organisations international clinical (Medical, Nursing, Midwifery and AHP) recruitment initiatives, managing third party supplier relationships and providing strategic resourcing advice.
- Manage and provide advice on the contractual arrangements of third-party recruitment supplier relationships for clinical staff.
Medical HR
- Develop programmes of coaching, training and support to develop internal capacity and skill in medical recruitment and selection. This includes the design and delivery of effective training sessions for managers at all levels of the organisation regarding resourcing best practice, legal and equality and diversity.
- Be accountable for Medical and Dental recruitment through the Medical HR team.
- Working closely with the Head of Recruitment and Resourcing and Medical Director lead on the on-going review and development of consultant recruitment ensuring that best practice and innovation is being used in this area.
- In conjunction with the Head of Recruitment and Resourcing, and others, develop strategies to fill gaps in trainee doctor and dentist rotas where HEE are unable to provide sufficient resources.
- Provide line management and professional support to the Head of Resourcing and Medical HR team for the delivery of the annual intake of junior doctors; their rotations; educational needs and health and wellbeing by liaising with relevant teams within the Trust.
- Be accountable for the delivery of a Medical HR service which is responsive and proactive in all aspects of delivery across the Trusts medical workforce.
Trust Staff Bank/ Temporary Staffing and e-Rostering services
- Support the implementation and ongoing maintenance of effective e-rostering systems/solutions
- Ensure the service is providing high quality temporary staff across the Trust for all staff groups and plays a pivotal role in day-to-day operational planning.
- Oversee development of the service to ensure it is responsive to organisational demand and able to supply staff.
- Lead on the contractual arrangements with external third parties such as Agency suppliers, with a focus on value for money, robust supply and compliance with NHS Agency Rules.
- Play a lead role in the organisational drive to establish full operational grip and control across temporary staffing demand and supply, to realise reduction in reliance and spend.
Leadership and Management
- Provide compassionate leadership through being visible, accessible, authoritative and influential. To be a presence to which candidates, recruiting managers, Trust staff and key stakeholders can rely, to ensure the fundamentals of recruitment and selection are delivered effectively and efficiently.
- Provide clear vision and motivation, by utilising enhanced leadership and communication skills, ensuring that the resourcing teams and individuals have clear objectives for developing recruitment and resourcing provision in line with national and local objectives.
- Provide appropriate strategic and operational support and direction to senior team members to achieve all Trust workforce targets
- Champion a culture for the work area which encompasses the Trust values for staff in which they can expect to work in an environment where they are valued, open and accountable for their actions and supported to maximise their potential at all times.
- Oversee the day-to-day operational issues relating to recruitment and resourcing and work in conjunction with other key service stakeholders as required
- Delegate appropriate responsibility and authority to the level of staff within his/her control consistent with effective decision making whilst retaining overall responsibility and accountability for service delivery
- Take responsibility for resolving any service requests, queries or concerns through investigation as appropriate and escalating to the Associate Director of Workforce and Resourcing as required.
- Take the lead on resourcing related internal and external audits as directed.
- Promote the Trusts policy on equality of opportunity through his/her own actions and ensure that policy is adhered to by staff for which he/she has responsibility
Person Specification
Qualifications
Essential
- Educated to Masters Level or equivalent or equivalent professional experience
Desirable
Experience
Essential
- Extensive experience of working in the NHS (or similar fast paced, customer facing environment) with specific experience aligned to recruitment and resourcing
- Experience of leading a sustained culture of continuous improvement and transformational change
- Experience of successfully leading initiatives that work to tight timescales and delivered within a programme methodology, with robust measurement of performance against KPIs
- Extensive experience of leading and developing resourcing services including but not limited to Recruitment, Medical Staffing, Temporary Staffing and E-Roster Services
- Experience of leading and contributing to service improvement initiatives that work to tight timescales specific to the recruitment and selection of staff
- Experience of analysing data and preparing reports which demonstrate a performance focussed service delivery
- Experience of managing a large group of staff and demonstrating effective leadership
- Demonstrable experience of supporting senior leaders to identify and deliver resourcing plans for operationally crucial roles
- Experience of managing a large budget and contributing to financial sustainability performance programmes
- Experience of developing, delivering and monitoring against internal / external SLA's
- Experience of leading and supporting recruiting managers with interview best practice
- Experience and understanding of dealing with performance management and team development
- Experience of coaching and training managers in resourcing practice
Knowledge, Skills, Abilities
Essential
- Extensive specialist knowledge of recruitment, resourcing and selection practice including attraction, application, shortlisting, assessment method design
- Extensive knowledge of recruitment practices including pre-employment checks, and recruitment best practice
- Experience in delivering customer based front line advice and guidance to managers and employees in relation to a wide variety of recruitment issues
- Experience and understanding of Equality, Diversity and inclusion specifically linked to recruitment practice
- Demonstrates an inclusive and supportive leadership style
- Experience in developing and supporting attraction campaigns using various social media platforms
- To be innovative in creating bespoke recruitment and resourcing approaches
- Ability to find ways of solving and pre-empting problems
- Effective IT skills, with sound knowledge of Microsoft packages and social media platforms
- Demonstrable ability to organise/prioritise own work and that of junior colleagues where necessary, including ability to work under variable pressure at times.
- Experience of complex report writing
Person Specification
Qualifications
Essential
- Educated to Masters Level or equivalent or equivalent professional experience
Desirable
Experience
Essential
- Extensive experience of working in the NHS (or similar fast paced, customer facing environment) with specific experience aligned to recruitment and resourcing
- Experience of leading a sustained culture of continuous improvement and transformational change
- Experience of successfully leading initiatives that work to tight timescales and delivered within a programme methodology, with robust measurement of performance against KPIs
- Extensive experience of leading and developing resourcing services including but not limited to Recruitment, Medical Staffing, Temporary Staffing and E-Roster Services
- Experience of leading and contributing to service improvement initiatives that work to tight timescales specific to the recruitment and selection of staff
- Experience of analysing data and preparing reports which demonstrate a performance focussed service delivery
- Experience of managing a large group of staff and demonstrating effective leadership
- Demonstrable experience of supporting senior leaders to identify and deliver resourcing plans for operationally crucial roles
- Experience of managing a large budget and contributing to financial sustainability performance programmes
- Experience of developing, delivering and monitoring against internal / external SLA's
- Experience of leading and supporting recruiting managers with interview best practice
- Experience and understanding of dealing with performance management and team development
- Experience of coaching and training managers in resourcing practice
Knowledge, Skills, Abilities
Essential
- Extensive specialist knowledge of recruitment, resourcing and selection practice including attraction, application, shortlisting, assessment method design
- Extensive knowledge of recruitment practices including pre-employment checks, and recruitment best practice
- Experience in delivering customer based front line advice and guidance to managers and employees in relation to a wide variety of recruitment issues
- Experience and understanding of Equality, Diversity and inclusion specifically linked to recruitment practice
- Demonstrates an inclusive and supportive leadership style
- Experience in developing and supporting attraction campaigns using various social media platforms
- To be innovative in creating bespoke recruitment and resourcing approaches
- Ability to find ways of solving and pre-empting problems
- Effective IT skills, with sound knowledge of Microsoft packages and social media platforms
- Demonstrable ability to organise/prioritise own work and that of junior colleagues where necessary, including ability to work under variable pressure at times.
- Experience of complex report writing
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
