Job summary
An exciting opportunity has arisen for an Apprentice Medical Administrator to join and support the Dermatology admin and clerical team.
This apprenticeship is suitable for anyone with a desire to learn and develop their administration skills with a view to beginning a career in administration and gain a Business Administration Level 3 Apprenticeship as well as studying specialist AMSPAR medical content.
Main duties of the job
We wish to appoint an efficient and committed Apprentice Medical Administrator to provide administration and secretarial support within the busy department of Dermatology at Gloucestershire Royal Hospital.We are looking for an enthusiastic and motivated individual who fits with our ethos of continual improvement and delivery of the highest quality patient-centred care.
The successful applicant will receive induction and training appropriate to the activities he or she will undertake, and following this induction period will be enrolled to the Level 3 Business Administration Apprenticeship.The Apprentice will be expected to complete the elements of the apprenticeship within the 18 months' timeframe.
About us
Gloucestershire Hospitals NHS Foundation Trust is the largest employer in the county and with over 8,000 staff, we are one of the largest NHS trusts in the UK. We offer a generous annual leave allowance, excellent bank rates, access to the excellent NHS Pension Scheme, discounts for local shops, restaurants and services, access to our health and well-being hub, access to our two on-site nurseries, flexible working options, discounted public transport, reward and recognition schemes, exercise and activity classes and membership to our popular hospital choir.
Our Trust values each and every one of our apprentices and offers continued support and guidance. Many apprentices have successfully completed and remained with our Trust in a variety of areas.
Job description
Job responsibilities
To attend all mandatory components of the Apprenticeship Framework including:- Corporate induction- GHNHSFT mandatory training- Department based vocational assessments- Progress review meetings
Provide an efficient, confidential and friendly service to all patients and visitors in Dermatology outpatients To record patient attendance accurately and timely, in accordance with departmental policy Ensure the professional image of the department and Trust is maintained at all times Good communication with patients, relatives, general practitioners and other hospital staff is essential To ensure a proficient, high-quality service for patients and clinicians.
The Apprentice will be expected to complete the elements of the apprenticeship within the 18 months timeframe. This apprenticeship includes:
Level 3 Business Administration apprenticeship standard assessed through end point assessment Knowledge The organisation, values of their skills, stakeholders, relevant regulation, policies, business fundamentals, processes, external environmental factors Skills IT, record and document production, decision making, interpersonal skills, communications, quality, planning and organisation, project management Behaviours Professionalism, personal qualities, managing performance, adaptability, responsibility Functional Skill English and Maths if not previously attained Level 2 equivalent before. ICT Skill Sessions Specialist AMSPAR medical content - Medical Terminology - the meanings of medical terminology relating to medical specialities and the various pharmaceutical abbreviations, Medical Administration - the roles and responsibilities of the medical administrator, Managing Communication in a Medical Environment - administering meetings, understanding oral communication and summarising and presenting data
Please see the attached Job Description and Person Specification for full details.
Job description
Job responsibilities
To attend all mandatory components of the Apprenticeship Framework including:- Corporate induction- GHNHSFT mandatory training- Department based vocational assessments- Progress review meetings
Provide an efficient, confidential and friendly service to all patients and visitors in Dermatology outpatients To record patient attendance accurately and timely, in accordance with departmental policy Ensure the professional image of the department and Trust is maintained at all times Good communication with patients, relatives, general practitioners and other hospital staff is essential To ensure a proficient, high-quality service for patients and clinicians.
The Apprentice will be expected to complete the elements of the apprenticeship within the 18 months timeframe. This apprenticeship includes:
Level 3 Business Administration apprenticeship standard assessed through end point assessment Knowledge The organisation, values of their skills, stakeholders, relevant regulation, policies, business fundamentals, processes, external environmental factors Skills IT, record and document production, decision making, interpersonal skills, communications, quality, planning and organisation, project management Behaviours Professionalism, personal qualities, managing performance, adaptability, responsibility Functional Skill English and Maths if not previously attained Level 2 equivalent before. ICT Skill Sessions Specialist AMSPAR medical content - Medical Terminology - the meanings of medical terminology relating to medical specialities and the various pharmaceutical abbreviations, Medical Administration - the roles and responsibilities of the medical administrator, Managing Communication in a Medical Environment - administering meetings, understanding oral communication and summarising and presenting data
Please see the attached Job Description and Person Specification for full details.
Person Specification
Qualifications
Essential
- GCSE Grade D (3) or above in English and Maths or equivalent Functional Skills Level 1 in English and Maths
Experience
Essential
- Proficient Keyboard skills with IT experience of Microsoft Office packages
- Awareness of health and safety issues and data protection
Desirable
- Touch typing with a fast and accurate speed of 50wpm rising to 70wpm
- 1 year's office experience either in a hospital setting or elsewhere
Knowledge / Skills
Essential
- Good communication and interpersonal skills with a good command and understanding of English, punctuation and grammar
- Good interpersonal skills for dealing with people internal and external to the organisation
- Ability to work flexibly within a team and work under instruction
- Ability to work quickly and accurately
- Good organisational skills with the ability to prioritise workload and to work to deadlines
Person Specification
Qualifications
Essential
- GCSE Grade D (3) or above in English and Maths or equivalent Functional Skills Level 1 in English and Maths
Experience
Essential
- Proficient Keyboard skills with IT experience of Microsoft Office packages
- Awareness of health and safety issues and data protection
Desirable
- Touch typing with a fast and accurate speed of 50wpm rising to 70wpm
- 1 year's office experience either in a hospital setting or elsewhere
Knowledge / Skills
Essential
- Good communication and interpersonal skills with a good command and understanding of English, punctuation and grammar
- Good interpersonal skills for dealing with people internal and external to the organisation
- Ability to work flexibly within a team and work under instruction
- Ability to work quickly and accurately
- Good organisational skills with the ability to prioritise workload and to work to deadlines
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
