Job summary
Are you looking for a career in Administration? Gloucestershire Hospitals are looking to recruit an Apprentice Business Administrator.
Our Trust have a position in our Surgical Division for an efficient and committed Apprentice Business Administrator to provide a range of effective administrative support services to the Specialty Triumvirate and management team. The role of the Business Administrator is a pivotal one within the specialty. Come and join us to be part of our teams that are delivering Best Care for Everyone.
Job Title: Apprentice Business Administrator
Department: Surgery
Accountable to: Divisional Lead Coordinator, Surgery
Terms of contract and Salary: GHNHSFT Apprenticeship Terms and
Conditions, fixed term 18 months
Location: Gloucestershire Royal Hospital, but may be required to travel to other sites
This Business Administration Apprenticeship at Gloucestershire Hospitals NHS Foundation Trust is an exciting opportunity to learn new skills and become part of the Specialty Triumvirate and management team. The apprentice will gain valuable administration experience.
Main duties of the job
We wish to appoint an efficient and committed Apprentice Business Administrator to provide a range of effective administrative support services to the Specialty Triumvirate and management team. The role of the Business Administrator is a pivotal one within the specialty. The post holder to administer, organise, attend and minute meetings as required. The successful applicant will receive induction and training appropriate to the activities he or she will undertake, and following this induction period will be enrolled to the Level 3 Business Administration Apprenticeship with Adult Education in Gloucestershire. The Apprentice will be expected to complete the elements of the apprenticeship within the 18 months' timeframe.
About us
We provide acute hospital services from two large district general hospitals, Cheltenham General Hospital and Gloucestershire Royal Hospital. Maternity Services are also provided at Stroud Maternity Hospital. We remain the major provider of secondary care services in the area and analysis shows that for Gloucestershire we are the leading acute healthcare provider by a significant margin.
At Gloucestershire Hospitals NHS Foundation Trust we are committed to delivering great experience and outcomes for our patients. Our patients are at the heart of everything we do, and pivotal to this are our nurses, midwives and care staff, whose dedication, expertise and kindness ensures that patients receive the very best care throughout their treatment.
The Apprentice Healthcare Assistant position is an entry role into the NHS and the first step on a pathway to a career in registered nursing and other professional roles.
Job description
Job responsibilities
The apprentice will be expected to:
Attend all mandatory components of the Apprenticeship Framework including:
- Corporate induction
- GHNHSFT mandatory training
- Department based vocational assessments
- Progress review meetings
- To undertake training as required and agreed with the mentor, supervisor and external assessor and complete the competencies relevant to the work area/department- To manage and co-ordinate the diaries for the Specialty Triumvirate, as required.
- Pre-empting the needs and requests of the Specialty Triumvirate.
- Book meeting rooms, both internally and externally, and ensure that any equipment and/or catering is provided if required.
- Bring forward documents and papers needed for meeting and devise systems to facilitate recall as necessary.
- Attend other meetings as necessary in order to take minutes for processing and distribution.
- To act as first point of contact for the Specialty Triumvirate; dealing with face-to-face visitors and receiving incoming calls to the office from staff, the public, outside agencies or companies and action as appropriate, professionally and promptly.
- Open mail and take appropriate action using initiative to prioritise issues and respond on behalf of the Specialty Triumvirate.
Undertake any other appropriate duties commensurate with the role, as required at the request of your line manager.
Please see the attached Job Description and Person Specification for full details.
Job description
Job responsibilities
The apprentice will be expected to:
Attend all mandatory components of the Apprenticeship Framework including:
- Corporate induction
- GHNHSFT mandatory training
- Department based vocational assessments
- Progress review meetings
- To undertake training as required and agreed with the mentor, supervisor and external assessor and complete the competencies relevant to the work area/department- To manage and co-ordinate the diaries for the Specialty Triumvirate, as required.
- Pre-empting the needs and requests of the Specialty Triumvirate.
- Book meeting rooms, both internally and externally, and ensure that any equipment and/or catering is provided if required.
- Bring forward documents and papers needed for meeting and devise systems to facilitate recall as necessary.
- Attend other meetings as necessary in order to take minutes for processing and distribution.
- To act as first point of contact for the Specialty Triumvirate; dealing with face-to-face visitors and receiving incoming calls to the office from staff, the public, outside agencies or companies and action as appropriate, professionally and promptly.
- Open mail and take appropriate action using initiative to prioritise issues and respond on behalf of the Specialty Triumvirate.
Undertake any other appropriate duties commensurate with the role, as required at the request of your line manager.
Please see the attached Job Description and Person Specification for full details.
Person Specification
Qualifications
Essential
- GCSE Level or equivalent Grade C/(4) English, or equivalent (e.g. Functional Skills Level 2 Literacy)
- GCSE Level or equivalent Grade C(4) Mathematics or equivalent (e.g. Functional Skills Level 2 Numeracy)
Experience
Essential
- Proficient Keyboard skills with IT experience of Microsoft Office packages, including word, excel, outlook and PowerPoint
Desirable
- Touch typing with a fast and accurate speed of 50wpm rising to 70wpm
- Appropriate office experience either in a hospital setting or elsewhere
Knowledge / Skills
Essential
- Good communication and interpersonal skills with a good command and understanding of English, punctuation and grammar
- Good interpersonal skills for dealing with people internal and external to the organisation
- An excellent, professional telephone manner to minimise conflict, resolve queries and maintain the reputation of the organisation when dealing with all calls
- Ability to work flexibly within a team
- Ability to work quickly and accurately
Person Specification
Qualifications
Essential
- GCSE Level or equivalent Grade C/(4) English, or equivalent (e.g. Functional Skills Level 2 Literacy)
- GCSE Level or equivalent Grade C(4) Mathematics or equivalent (e.g. Functional Skills Level 2 Numeracy)
Experience
Essential
- Proficient Keyboard skills with IT experience of Microsoft Office packages, including word, excel, outlook and PowerPoint
Desirable
- Touch typing with a fast and accurate speed of 50wpm rising to 70wpm
- Appropriate office experience either in a hospital setting or elsewhere
Knowledge / Skills
Essential
- Good communication and interpersonal skills with a good command and understanding of English, punctuation and grammar
- Good interpersonal skills for dealing with people internal and external to the organisation
- An excellent, professional telephone manner to minimise conflict, resolve queries and maintain the reputation of the organisation when dealing with all calls
- Ability to work flexibly within a team
- Ability to work quickly and accurately
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
