Job responsibilities
Knowledge, Skills, Experience and Aptitude Required
Appropriate verbal and written communication and interpersonal skills.
- Knowledge of basic nursing and personal care.
- Ability to work effectively as a team member and as part of a multi-disciplinary team.
- Ability to communicate with members of the public and health and care providers.
- Ability to deal with non-routine and unpredictable nature of the workload and individual patient contact and be flexible and responsive to working environment
- Understanding of the importance of the promotion of health and wellbeing (Making Every Contact Count).
- Practical ability, prioritisation and time management.
- Demonstrate potential for further development.
Key Result Areas
Working within the multidisciplinary team supporting the delivery of assessed and evaluated programmes of care.
- GHNHSFT mandatory training.
- Ward / Department based training.
- To adhere to all Trust policies and procedures.
- To communicate effectively, especially where patient ability to do so is compromised. On occasions, the job holder may be exposed to distressing or emotional circumstances.
- Maintain discretion and understanding of confidentiality and data protection.
- Support individuals with all aspects of care including daily living, providing person-centred care
- Perform and record clinical observations with competency including blood pressure, temperature, respirations and pulse.
- Accurately record nutritional and fluid intake.
- Ensure the privacy, dignity and safety of individuals is maintained at all times.
- Recognise issues relating to safeguarding vulnerable children and adults and report any problems or raise concerns to the appropriate Registered Care professionals.
- Demonstrate the ability to recognise changing priorities, seeking advice and guidance from the Registered Nurse or other registered care professionals as appropriate.
Communications and Working Relationships
- Communicate effectively across a wide range of channels and with a wide range of individuals, the public, health and social care professionals, maintaining the focus of communication on delivering and improving health and care services.
- Demonstrate those inter-personal skills that promote clarity, compassion, empathy, respect and trust.
- Contribute to team success and challenge others constructively.
- Ensure all patient-related information is treated sensitively and adhere to the principals of confidentiality at all times.
- Report any accidents or incidents and raise any concerns as per organisational policy.
- Ensure clear, concise, accurate and legible records and all communication is maintained in relation to care delivered adhering to local and national guidance.
- Ensure ability to manage electronic records system taking cognisance of need to protect access (Electronic Patient Records, ID, passwords, swipe cards).
- Report to appropriate registered care professional information received from the individual, carers and members of the team.
- Communicate with individuals, carers and other visitors in a courteous and helpful manner, whilst being mindful that there may be barriers to understand.
- Promote health and safety maintaining best practice in health, safety and security.
- Share ideas with colleagues to improve care and suggest areas for innovation.
- Participate in audit activities being undertaken in area of practice.
Mental and Emotional effort
- Frequently use concentration and experience work patterns which are unpredictable with regular interruptions, some requiring immediate response.
- Maintain a professional approach while working in challenging, distressing situations or dealing with challenging behaviour.
- Support individuals, their families and carers when faced with unwelcome news and life changing diagnoses.
- Have exposure to VDU screen
Most Challenging Part of the Job
- Regular interruptions from enquiries and / or changing patient needs.
- Possible activity changes requested by the multidisciplinary team due to changing priorities.
- Exposure to distressing or emotional circumstances and / or behaviours.
- Exposure to unpleasant bodily fluids.
Physical Effort and Working Conditions
- Use frequent moderate effort when undertaking carrying out the manual handling of individuals and equipment in line with organisational guidelines.
- Use skills of manual dexterity and manipulation of clinical instruments and equipment.
- Use a combination of standing, walking bending and stretching throughout the shift.
- Will be required to work within the recognised Manual Handling Guidelines.
- May be required to work in confined spaces.
