Gloucestershire Hospitals NHS Foundation Trust

Web Content Officer - Communications Team - Band 5

Information:

This job is now closed

Job summary

Our website and intranet are vitally important platforms which we use to communicate information to our audiences. Weve gone open source using Wagtail as our CMS and we are seeking a creative, organised and talented communicator with a flair for content to manage our platforms.

You'll combine organisational and writing skills with digital and technical knowledge to ensure our CMS is well-structured, lively, up-to-date, accurate and responsive to latest industry innovation. We are an extremely busy team with a good reputation for high quality work. You'll be an important member of the team turning around a large volume of work in a timely way updating our web pages, images, videos, blog posts, guest articles, reviews and social media posts.

Main duties of the job

You'll need an ability to produce well written content, understand user needs and be able to structure complex information in a clear and simple way. Often you'll work autonomously regularly publishing content in a responsive way. Other times you'll need to work in a more structured and considered way mapping out site design to clearly illustrate complex patient services applying the principles of user needs.

We need a motivated, enthusiastic self-starter who believes in what they do and wants to make a difference to patient care. We are an inclusive organisation and a key part of the role is providing content that is accessible to the wide range of communities we serve. Theres also scope to grow and develop your digital skills. We are particularly keen to build a better understanding of user experience and user needs in influencing our thinking.

About us

We are an extremely busy team with a good reputation for high quality work. You'll be an important member of the team and will work closely with like-minded creatives who care passionately about health inequality and the role marketing communications can play in helping support better health. Now that the corporate bits done we also like to have fun while at work. The team is small (x9 people) but diverse in terms of experience. Team morale is high despite the pressures of the job and we suspect the successful candidate will form life-long friendships with us.

Details

Date posted

02 July 2021

Pay scheme

Agenda for change

Band

Band 5

Salary

£24,907 to £30,615 a year

Contract

Permanent

Working pattern

Full-time

Reference number

318-21-R7099NC

Job locations

Cheltenham General Hospital

Cheltenham

GL53 7AN


Job description

Job responsibilities

To work closely with the Communications Team and staff across the Trust in developing web and intranet content and creating, editing and publishing this content in the CMS.

To create effective content (written and visual) for digital channels ensuring that complex concepts, processes and language are easy to understand. To write and edit in plain English.

To proactively manage the Trusts CMS ensuring pages remain relevant and up-to-date and keep pace with organisational developments.

To respond to requests to update, edit and publish content on the Trusts CMS.

To develop and maintain good working relationships across a complex network of stakeholders and partner agencies, ensure teams are briefed on issues and that opportunities for joint working are maximised.

To develop content that is inclusive of the wide range of audiences we serve.

To have an appreciation of good visual presentation and if not already proficient in Adobe Creative Suite (in particular In-Design and Photoshop) and video editing and pre-production (photography and video), demonstrate enthusiasm to learn.

Organise user testing and research projects to ensure that the CMSs content is suitable for our audience.

To work closely with our external agency on managing the CMS and ensuring any development work is based on user needs and evidence.

To work collaboratively as a team member turning your hand as required to administrational tasks that helps supports the wider Communications Team. This can include the co-ordination of events, activities and other general tasks which form the part of everyday life in a busy Communications Team.

Job description

Job responsibilities

To work closely with the Communications Team and staff across the Trust in developing web and intranet content and creating, editing and publishing this content in the CMS.

To create effective content (written and visual) for digital channels ensuring that complex concepts, processes and language are easy to understand. To write and edit in plain English.

To proactively manage the Trusts CMS ensuring pages remain relevant and up-to-date and keep pace with organisational developments.

To respond to requests to update, edit and publish content on the Trusts CMS.

To develop and maintain good working relationships across a complex network of stakeholders and partner agencies, ensure teams are briefed on issues and that opportunities for joint working are maximised.

To develop content that is inclusive of the wide range of audiences we serve.

To have an appreciation of good visual presentation and if not already proficient in Adobe Creative Suite (in particular In-Design and Photoshop) and video editing and pre-production (photography and video), demonstrate enthusiasm to learn.

Organise user testing and research projects to ensure that the CMSs content is suitable for our audience.

To work closely with our external agency on managing the CMS and ensuring any development work is based on user needs and evidence.

To work collaboratively as a team member turning your hand as required to administrational tasks that helps supports the wider Communications Team. This can include the co-ordination of events, activities and other general tasks which form the part of everyday life in a busy Communications Team.

Person Specification

Qualifications

Essential

  • Educated to degree level or equivalent level of experience of working in-house or agency.

Experience

Essential

  • Prior industry experience is preferable

Knowledge, Skills, Abilities

Essential

  • Advanced knowledge of Content Management Systems
Person Specification

Qualifications

Essential

  • Educated to degree level or equivalent level of experience of working in-house or agency.

Experience

Essential

  • Prior industry experience is preferable

Knowledge, Skills, Abilities

Essential

  • Advanced knowledge of Content Management Systems

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Gloucestershire Hospitals NHS Foundation Trust

Address

Cheltenham General Hospital

Cheltenham

GL53 7AN


Employer's website

https://www.gloshospitals.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Gloucestershire Hospitals NHS Foundation Trust

Address

Cheltenham General Hospital

Cheltenham

GL53 7AN


Employer's website

https://www.gloshospitals.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Communications Manager

Kate Jeal

kate.jeal@nhs.net

07929163717

Details

Date posted

02 July 2021

Pay scheme

Agenda for change

Band

Band 5

Salary

£24,907 to £30,615 a year

Contract

Permanent

Working pattern

Full-time

Reference number

318-21-R7099NC

Job locations

Cheltenham General Hospital

Cheltenham

GL53 7AN


Supporting documents

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