The Newcastle upon Tyne Hospitals NHS Foundation Trust

Domestic Supervisor

The closing date is 16 November 2025

Job summary

Previous applicants need not apply

The role will involve the daily supervision of a large group of staff. It will involve attending wards and departments to complete audits to ensure that cleanliness levels are maintained. You will conduct appraisals, return to work interviews and training of new staff etc.

Hotel services is a fast paced department. You will need to be a self motivated individual who thrives in both working alone and also within a team.

You must lead by example at all times. We have extremely high standards in our Trust and we rely on our supervisors to help ensure this is maintained.

You will be required to work bank holidays.

Available posts;

Thursday to Sunday 22.00-06.00

Interview Date Thursday 04 December 2025
Face to face interview
You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy

NO AGENCIES PLEASE

Main duties of the job

This role involves the supervision of a team of Domestic Assistants to ensure cleaning to a high standard in all areas within the Freeman Hospital and external clinics. Previous experience as a Domestic Assistant in the NHS or similar environment would be preferred although full training will be given.

About us

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

Our staff oversee over 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:

Freeman Hospital
Royal Victoria Infirmary (RVI)
Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)
Newcastle Dental Hospital
Newcastle Fertility Centre
Northern Centre for Cancer Care, North Cumbria
Northern Genetics Service
Cramlington Manor Walks

These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.

We also have offices at Regent Point in Gosforth and community sites.

Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'.

For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle HospitalsandNewcastle Hospitals NHS Foundation Trust

Date posted

12 November 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

317-2025-46-10-DR

Job locations

Freeman Hospital

317 01 Freeman Hospital

NE7 7DN

Job description

Job responsibilities

To be responsible for the supervision of cleaning methods and frequencies in a designated area of the hospital, ensuring that the required standards are achieved.
To supervise the domestic assistants, to ensure that their duties are carried out safely and using correct procedures and materials at frequencies laid down in the specification of work.
Also the training of domestics to use machinery and the correct methods of cleaning.
To ensure timely completion of PLB/appraisals for domestic staff.
To ensure all mandatory training is completed on time.

Job description

Job responsibilities

To be responsible for the supervision of cleaning methods and frequencies in a designated area of the hospital, ensuring that the required standards are achieved.
To supervise the domestic assistants, to ensure that their duties are carried out safely and using correct procedures and materials at frequencies laid down in the specification of work.
Also the training of domestics to use machinery and the correct methods of cleaning.
To ensure timely completion of PLB/appraisals for domestic staff.
To ensure all mandatory training is completed on time.

Person Specification

Knowledge

Essential

Knowledge of technical aspects of the job, e.g. machinery, cleaning materials, products and processes

Skills

Essential

Supervisory, leadership and motivation skills
Good communication skills
IT skills essential to the role.

Experience

Essential

Experience of working in domestic services environment

Desirable

Previous experience in the Cleaning Industry
Previous Supervisory experience

Qualifications

Essential

NVQ Level 3 or equivalent qualification such as BICS (or working towards)

Person Specification

Knowledge

Essential

Knowledge of technical aspects of the job, e.g. machinery, cleaning materials, products and processes

Skills

Essential

Supervisory, leadership and motivation skills
Good communication skills
IT skills essential to the role.

Experience

Essential

Experience of working in domestic services environment

Desirable

Previous experience in the Cleaning Industry
Previous Supervisory experience

Qualifications

Essential

NVQ Level 3 or equivalent qualification such as BICS (or working towards)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.