The Newcastle upon Tyne Hospitals NHS Foundation Trust

Apprentice Healthcare Support Worker

The closing date is 25 August 2025

Job summary

Are you a naturally caring person who loves to make a difference to others? Do you like getting things done? Are you known for being hard working and reliable?

Are you the type of person who respects other people, treats them fairly and accepts them for who they are?

We want our patients to receive the best possible care from people for whom nothing is too much trouble. So if you recognise yourself in the description above and it excites you to think you could be one of our team caring for our patients on a daily basis, we would love to hear from you. What we want is the right kind of person who will thrive in this important work.

We are currently recruiting Apprentice Healthcare Support Workers into a number of full time posts in our busy Operating Department which covers specialities including Paediatrics, Neurosurgery, Orthopaedic Trauma, Plastic Surgery, Gynaecology and Obstetrics.

Full training will be provided however knowledge of working in an operating theatre setting is essential. You will need to have a willingness to learn with excellent communication skills. Basic IT skills will be advantageous.

  • Interview Date Thursday 04 September 2025
  • 37 Hours 30 Minutes/Week
  • You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy

NO AGENCIES PLEASE

Main duties of the job

  • Responsible for assisting the qualified nursing team with setting up of the clinical area.
  • Looking after patients pre and post procedure and reporting any concerns to the nursing team.
  • Working as part of the multi-disciplinary team to maintain high levels of patient care and dignity.
  • Contribute to clerical duties when required.
  • Contribute to cleaning and housekeeping within the department.
  • Ensure stock is available as required.

The successful candidate will complete the Level 2 Healthcare Support Worker Apprenticeship within 15 months.

To find out more about the role of a Healthcare Assistant please click on video links below:

https://www.youtube.com/watch?v=QKukNzye_78

https://app.frame.io/reviews/44e4946a-ee38-4f59-ae01-78efb1803592/bda0d86d-6bc5-4071-8743-6880226f2c6e

https://www.healthcareers.nhs.uk/explore-roles/healthcare-support-worker/roles-healthcare-support-worker/healthcare-support-worker

About us

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

Our staff oversee over 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:

  • Freeman Hospital
  • Royal Victoria Infirmary (RVI)
  • Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)
  • Newcastle Dental Hospital
  • Newcastle Fertility Centre
  • Northern Centre for Cancer Care, North Cumbria
  • Northern Genetics Service
  • Cramlington Manor Walks

These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.

We also have offices at Regent Point in Gosforth and community sites.

Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'.

For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle HospitalsandNewcastle Hospitals NHS Foundation Trust

Details

Date posted

18 August 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 to £26,598 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

317-2025-22-023-B

Job locations

Royal Victoria Infirmary

317 02 Royal Victoria Infirmary

NE1 4LP


Job description

Job responsibilities

  • Throughout the apprenticeship the post holder will gain experience working in the Healthcare Team within the Trust.
  • The successful candidate will develop the required skills to assist in the day to day operation of the section ensuring the delivery of a consistently high quality service to the Trust.
  • To abide by Trust policies and procedures.
  • To assist other healthcare practitioners in providing high quality patient care.
  • Maintain patients privacy and dignity at all times and provide care in a compassionate and sensitive manner.
  • Be an effective part of the multi-disciplinary team contributing to the departmental objectives.
  • Contribute to housekeeping and other ward/department duties as required, eg general tidiness, pre-determined stock levels are met and clinical equipment is clean, working and stored correctly.
  • Assist with administrative and clerical duties as required.

Apprenticeship Posts You will need to be able to meet all the eligibility requirements as prescribed by the apprenticeship criteria to undertake the role.

To be eligible for an apprenticeship you must:

  • Be aged 18 or over (due to the nature of the shifts and role)
  • Have the right to work and remain in the UK.
  • Have lived in the UK for at least 3 years.
  • Provide original evidence of required English and maths qualifications.

Further information:

  • You will not be considered if you have an equivalent or higher qualification in the same or a very similar subject.
  • You must not be engaged in any other funded training or education programme.
  • We cannot sponsor applicants during or on successful completion of the apprenticeship so please ensure you meet visa status eligibility.
  • We cannot accept applications from student visa applicants.

Please be advised if you are a 'Non-UK National' applicant you must meet the eligibility criteria and fulfil the settlement requirements of the apprenticeship course funding. Your settlement status will need to be verified as eligible for funding, by the relevant apprenticeship provider, for you to formally enrol on the course.

Further details can be found on the UK Government website.

Job description

Job responsibilities

  • Throughout the apprenticeship the post holder will gain experience working in the Healthcare Team within the Trust.
  • The successful candidate will develop the required skills to assist in the day to day operation of the section ensuring the delivery of a consistently high quality service to the Trust.
  • To abide by Trust policies and procedures.
  • To assist other healthcare practitioners in providing high quality patient care.
  • Maintain patients privacy and dignity at all times and provide care in a compassionate and sensitive manner.
  • Be an effective part of the multi-disciplinary team contributing to the departmental objectives.
  • Contribute to housekeeping and other ward/department duties as required, eg general tidiness, pre-determined stock levels are met and clinical equipment is clean, working and stored correctly.
  • Assist with administrative and clerical duties as required.

Apprenticeship Posts You will need to be able to meet all the eligibility requirements as prescribed by the apprenticeship criteria to undertake the role.

To be eligible for an apprenticeship you must:

  • Be aged 18 or over (due to the nature of the shifts and role)
  • Have the right to work and remain in the UK.
  • Have lived in the UK for at least 3 years.
  • Provide original evidence of required English and maths qualifications.

Further information:

  • You will not be considered if you have an equivalent or higher qualification in the same or a very similar subject.
  • You must not be engaged in any other funded training or education programme.
  • We cannot sponsor applicants during or on successful completion of the apprenticeship so please ensure you meet visa status eligibility.
  • We cannot accept applications from student visa applicants.

Please be advised if you are a 'Non-UK National' applicant you must meet the eligibility criteria and fulfil the settlement requirements of the apprenticeship course funding. Your settlement status will need to be verified as eligible for funding, by the relevant apprenticeship provider, for you to formally enrol on the course.

Further details can be found on the UK Government website.

Person Specification

KNOWLEDGE

Desirable

  • An understanding of confidentiality issues

SKILLS

Essential

  • Basic IT skills

EXPERIENCE

Desirable

  • Previous work experience in a healthcare environment

QUALIFICATIONS

Essential

  • GCSEs in English and Maths at Grades 3-2 (or D-E or Level 1 Functional/Key Skills)

Desirable

  • GCSEs in English and Maths at Grades 9-4 (or A*-C or Level 2 Functional/Key Skills)
Person Specification

KNOWLEDGE

Desirable

  • An understanding of confidentiality issues

SKILLS

Essential

  • Basic IT skills

EXPERIENCE

Desirable

  • Previous work experience in a healthcare environment

QUALIFICATIONS

Essential

  • GCSEs in English and Maths at Grades 3-2 (or D-E or Level 1 Functional/Key Skills)

Desirable

  • GCSEs in English and Maths at Grades 9-4 (or A*-C or Level 2 Functional/Key Skills)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Newcastle upon Tyne Hospitals NHS Foundation Trust

Address

Royal Victoria Infirmary

317 02 Royal Victoria Infirmary

NE1 4LP


Employer's website

https://careers.nuth.nhs.uk/why-us (Opens in a new tab)


Employer details

Employer name

The Newcastle upon Tyne Hospitals NHS Foundation Trust

Address

Royal Victoria Infirmary

317 02 Royal Victoria Infirmary

NE1 4LP


Employer's website

https://careers.nuth.nhs.uk/why-us (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Matron

Angela Bysouth

angela.bysouth@nhs.net

01912829664

Details

Date posted

18 August 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 to £26,598 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

317-2025-22-023-B

Job locations

Royal Victoria Infirmary

317 02 Royal Victoria Infirmary

NE1 4LP


Supporting documents

Privacy notice

The Newcastle upon Tyne Hospitals NHS Foundation Trust's privacy notice (opens in a new tab)