The Newcastle upon Tyne Hospitals NHS Foundation Trust

Podiatry Support Assistant

The closing date is 17 August 2025

Job summary

We would like to offer the opportunity to apply for a part time ( 30 hours) permanent position within the podiatry department at Newcastle Hospitals trust. The podiatry clinical support role will enable you to gain experience in the NHS, and give you a valuable insight into the varied work undertaken by the podiatry team. You will be supporting Podiatrists to manage the treatment of a range of disorders of the foot and ankle.

This opportunity would be an excellent starting position for anyone considering a future career in podiatry.

The role is primarily based in New Diabetes Centre based at the Freeman Hospital , but the department covers clinics across all of the Newcastle Hospitals sites, and community clinics. We are looking for an enthusiastic assistant to support busy podiatry clinics at the Newcastle Diabetes Centre, and occasionally community clinics. The assistant will help the Podiatrists, and the wider multi-disciplinary team to ensure clinics run safely and efficiently. Supporting patients through the clinics, helping patients into and out of clinics and removing wound dressings. Also assisting with booking appointments, ensuring stock and equipment are available and in good working order for each clinic, and assisting with documenting consultations.

Main duties of the job

This role is key to the smooth running of the department as the support required to podiatrists will vary depending on the changing needs of the service and individual patient needs.

Support and training will be provided to the successful applicant to become competent in various tasks. For example in the Diabetes centre you will be trained to support the clinician with clinical duties such as bandaging, removing plaster casts, fitting temporary footwear and record keeping in order to facilitate efficient running of clinics.

This role may also require you to occasionally assist the Podiatrist out on visits to patient's homes and residential/nursing care homes.

Many of the patients you will be supporting are brought to the clinic by the Patient Transport Service. These patients are often elderly with poor mobility and require support into the clinics to keep them safe. A willingness to work with elderly patients is therefore desirable.

Clear communication with a range of staff and patients is essential to arrange appointments and book patient transport. You will be required to liaise with several specialities in order to co- ordinate patient care.

If you are considering applying for this role and keen to care for patients as part of a dedicated healthcare team then we would be pleased to consider your application.

If you have any questions about this role then please don't hesitate to contact the department.

About us

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

Our staff oversee over 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:

o Freeman Hospital

o Royal Victoria Infirmary (RVI)

o Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)

o Newcastle Dental Hospital

o Newcastle Fertility Centre

o Northern Centre for Cancer Care, North Cumbria

o Northern Genetics Service

o Cramlington Manor Walks

These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.

We also have offices at Regent Point in Gosforth and community sites.

Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'.

For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust

Details

Date posted

11 August 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

317-2025-33-01-DR

Job locations

Freeman Hospital

317 01 Freeman Hospital

NE7 7DN


Job description

Job responsibilities

The Podiatry Support Assistant role is varied depending on the needs of the service and may occasionally require covering clinic reception and supporting the admin office with appointment bookings. A range of IT skills and a willingness to learn new systems is essential to this role.

The assistant must be able to multi-task in a busy clinical environment and be able to facilitate the smooth running of the podiatry clinics, having the ability to work within a team but to prioritise their own work.

It is essential that the assistanthas a clean driving licence and access to a car to travel to variousclinics across the city on a daily basis.

  • Interview Date: 2 September 2025
  • 30 Hours/week
  • You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.

NO AGENCIES PLEASE

Job Purpose

  • To ensure the safety of podiatry patients whilst on NHS premises for podiatry.
  • To give assistance to the patients, podiatrists and wider Diabetes Centre team, including Doctors, to allow the smooth and safe running of the department and clinical sessions.
  • Working with a team of podiatry staff supporting the provision of foot and wound care at the Diabetes Centre.
  • Provides assistance at podiatry transport clinics, ensuring the safety and security of the frail elderly people who attend.
  • Provides clinical assistance to the Podiatrists undertaking complex wound care
  • Deal with telephone enquiries promptly.
  • To walk patients on and off ambulance and ensure their safety while on Trust premises.
  • To assist patients to and from the waiting area to the podiatry chair
  • To assist patients with socks / tights and shoes, and leaving clinical area.
  • Communicate with patients regarding appointments at the request of podiatry staff.
  • To assist clinicians after treatments are completed with appointments, samples and correspondence
  • To check patients identity as they arrive by ambulance and liaise with driver and clinician to identify the most efficient order in which patients are to be seen.
  • To book, and verify appointments
  • To abide by Trust policies and procedures
  • To be an effective part of the team contributing to the Departments objectives.
  • Post holder will be expected to contribute to the housekeeping and other duties as required, e.g. general tidiness, ensuring pre-determined stock levels are met and Podiatry equipment is clean.

Job description

Job responsibilities

The Podiatry Support Assistant role is varied depending on the needs of the service and may occasionally require covering clinic reception and supporting the admin office with appointment bookings. A range of IT skills and a willingness to learn new systems is essential to this role.

The assistant must be able to multi-task in a busy clinical environment and be able to facilitate the smooth running of the podiatry clinics, having the ability to work within a team but to prioritise their own work.

It is essential that the assistanthas a clean driving licence and access to a car to travel to variousclinics across the city on a daily basis.

  • Interview Date: 2 September 2025
  • 30 Hours/week
  • You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.

NO AGENCIES PLEASE

Job Purpose

  • To ensure the safety of podiatry patients whilst on NHS premises for podiatry.
  • To give assistance to the patients, podiatrists and wider Diabetes Centre team, including Doctors, to allow the smooth and safe running of the department and clinical sessions.
  • Working with a team of podiatry staff supporting the provision of foot and wound care at the Diabetes Centre.
  • Provides assistance at podiatry transport clinics, ensuring the safety and security of the frail elderly people who attend.
  • Provides clinical assistance to the Podiatrists undertaking complex wound care
  • Deal with telephone enquiries promptly.
  • To walk patients on and off ambulance and ensure their safety while on Trust premises.
  • To assist patients to and from the waiting area to the podiatry chair
  • To assist patients with socks / tights and shoes, and leaving clinical area.
  • Communicate with patients regarding appointments at the request of podiatry staff.
  • To assist clinicians after treatments are completed with appointments, samples and correspondence
  • To check patients identity as they arrive by ambulance and liaise with driver and clinician to identify the most efficient order in which patients are to be seen.
  • To book, and verify appointments
  • To abide by Trust policies and procedures
  • To be an effective part of the team contributing to the Departments objectives.
  • Post holder will be expected to contribute to the housekeeping and other duties as required, e.g. general tidiness, ensuring pre-determined stock levels are met and Podiatry equipment is clean.

Person Specification

Qualifications & Education

Essential

  • Minimum of 4 GCSes Level A-C including English Language or NVQ level 2 or equivalent level qualification or relevant experience
  • Clean driving licence

Desirable

  • Previous work experience

Knowledge & Experience

Essential

  • Understanding of confidentiality issues
  • Good communication skills both written verbal and telephone skills

Desirable

  • Understanding of medical terminology
  • Experience of use of computerised systems

Skills & Abilities

Essential

  • Ability to be flexible and work park of a team
  • Good keyboard skills
  • Manual dexterity
  • Good organisational skills

Desirable

  • Ability to manage time effectively and work on own initiative
  • Tolerant
Person Specification

Qualifications & Education

Essential

  • Minimum of 4 GCSes Level A-C including English Language or NVQ level 2 or equivalent level qualification or relevant experience
  • Clean driving licence

Desirable

  • Previous work experience

Knowledge & Experience

Essential

  • Understanding of confidentiality issues
  • Good communication skills both written verbal and telephone skills

Desirable

  • Understanding of medical terminology
  • Experience of use of computerised systems

Skills & Abilities

Essential

  • Ability to be flexible and work park of a team
  • Good keyboard skills
  • Manual dexterity
  • Good organisational skills

Desirable

  • Ability to manage time effectively and work on own initiative
  • Tolerant

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

The Newcastle upon Tyne Hospitals NHS Foundation Trust

Address

Freeman Hospital

317 01 Freeman Hospital

NE7 7DN


Employer's website

https://careers.nuth.nhs.uk/why-us (Opens in a new tab)


Employer details

Employer name

The Newcastle upon Tyne Hospitals NHS Foundation Trust

Address

Freeman Hospital

317 01 Freeman Hospital

NE7 7DN


Employer's website

https://careers.nuth.nhs.uk/why-us (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Diabetes lead podiatrist

Julie Wiper

j.wiper@nhs.net

01912823429

Details

Date posted

11 August 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

317-2025-33-01-DR

Job locations

Freeman Hospital

317 01 Freeman Hospital

NE7 7DN


Supporting documents

Privacy notice

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