Job summary
An exciting opportunity has arisen for an Information Coordinator to join our successful and established research informatics team based within the Clinical Research Directorate
As Information Coordinator, you will work on a variety of challenging and innovative projects focusing on digitising research and delivering efficiencies throughout the trust. The role will report to the Research Information Manager and will work closely with a range of stakeholders.
- Interview Date Wednesday 09 July 2025
- 37 Hours 30 Minutes/Week
- You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy
NO AGENCIES PLEASE
Main duties of the job
An ability to work independently and manage your own time while operating across a range of projects is necessary while remaining an active team member. An outstanding attention to detail along with the ability to analyse, interpret and compare a range of complex information is required for this post.
To thrive in this interesting role, you will be a natural team player with excellent communication and IT skills. Ideally from an information science or knowledge management background and you will be willing to remain abreast of any Data Management developments along with the Informatic Team. No active research experience is necessary, but an understanding of research processes would be helpful.
About us
Our staff oversee over 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:
o Freeman Hospitalo Royal Victoria Infirmary (RVI)o Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)o Newcastle Dental Hospitalo Newcastle Fertility Centreo Northern Centre for Cancer Care, North Cumbriao Northern Genetics Serviceo Cramlington Manor Walks
These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.
We also have offices at Regent Point in Gosforth and community sites.
Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'.
For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust
Job description
Job responsibilities
- The Information Coordinator plays a key role in ensuring research systems work effectively.
- The key role is to ensure that all clinical trials are maximising the use of data and information to its full potential.
- Track financial transactions and resolve payment queries.
- The post holder will provide administrative support to the Information Team. This will include:o putting in place robust office systems and procedureso arranging appointments and meetingso undertake the collection and recording of research data using electronic systemso assist in the ability to analyse, investigate and resolve complex data issueso Ensure research operating policies and procedures are documented and maintained.
- To work as an integral part of the team within a busy department liaising with other departments and external organisations to ensure governance compliance.
- Play a key role in circulating and tracking responses relating to system related queries. The post holder reports to the Information Team and is based in the Newcastle Joint Research Office (NJRO) - at Regents Point, Gosforth.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Job description
Job responsibilities
- The Information Coordinator plays a key role in ensuring research systems work effectively.
- The key role is to ensure that all clinical trials are maximising the use of data and information to its full potential.
- Track financial transactions and resolve payment queries.
- The post holder will provide administrative support to the Information Team. This will include:o putting in place robust office systems and procedureso arranging appointments and meetingso undertake the collection and recording of research data using electronic systemso assist in the ability to analyse, investigate and resolve complex data issueso Ensure research operating policies and procedures are documented and maintained.
- To work as an integral part of the team within a busy department liaising with other departments and external organisations to ensure governance compliance.
- Play a key role in circulating and tracking responses relating to system related queries. The post holder reports to the Information Team and is based in the Newcastle Joint Research Office (NJRO) - at Regents Point, Gosforth.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Person Specification
Qualifications & Education
Essential
- English Language GCSE Grade 4 or above or equivalent experience
- NVQ Level 4 or equivalent qualification OR equivalent experience
Knowledge & Experience
Essential
- Proven track record in organising meetings, servicing groups and committees, including drafting text, producing minutes and following up action points
- Experience of using databases to enter and report data
Desirable
- Experience in research administration
- Knowledge of Clinical Trials, Research Governance Framework and current national systems for the approval of clinical research in the NHS
- Experience of financial management
- Experience of working in the NHS
Skills & Abilities
Essential
- Evidence of taking decisions to manage competing priorities to meet tight deadlines
- Ability to exercise independence and judgement in the arrangement of administrative work across a complex organisational structure, within laid down policy and procedures
- Excellent organisational, communication, interpersonal and leadership skills
- Excellent IT skills including experience of Word, Excel, PowerPoint, email and internet searches
Desirable
- Website administration experience
Person Specification
Qualifications & Education
Essential
- English Language GCSE Grade 4 or above or equivalent experience
- NVQ Level 4 or equivalent qualification OR equivalent experience
Knowledge & Experience
Essential
- Proven track record in organising meetings, servicing groups and committees, including drafting text, producing minutes and following up action points
- Experience of using databases to enter and report data
Desirable
- Experience in research administration
- Knowledge of Clinical Trials, Research Governance Framework and current national systems for the approval of clinical research in the NHS
- Experience of financial management
- Experience of working in the NHS
Skills & Abilities
Essential
- Evidence of taking decisions to manage competing priorities to meet tight deadlines
- Ability to exercise independence and judgement in the arrangement of administrative work across a complex organisational structure, within laid down policy and procedures
- Excellent organisational, communication, interpersonal and leadership skills
- Excellent IT skills including experience of Word, Excel, PowerPoint, email and internet searches
Desirable
- Website administration experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
