Job summary
We are excited to recruit into an administration opportunity within Women's Services to support our Antenatal Clinic area.
We invite enthusiastic, self motivated individuals with a positive attitude and excellent computer literacy skills to apply to join the Admin Team to support with all elements of pathway administration - registering patients on to the system, making appointments, taking calls and supporting with reception duties are all part of a typical days' work - along with other tasks allocated on a roster basis.
Within this role there are a clear set of instructions to follow for each part of the roster, therefore ability to follow given instructions and pay attention to detail are a must.
Shifts to be worked Mon-Sat 8am - 8pm. Roster will be provided in advance
- Interview Date: 5th June 2025
- Full or Part time hours available
- You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.
NO AGENCIES PLEASE
Main duties of the job
We are excited to recruit into an administration opportunity within Women's Services to support our Antenatal Clinic area.
We invite enthusiastic, self motivated individuals with a positive attitude and excellent computer literacy skills to apply to join the Admin Team to support with all elements of pathway administration - registering patients on to the system, making appointments, taking calls and supporting with reception duties are all part of a typical days' work - along with other tasks allocated on a roster basis.
Within this role there are a clear set of instructions to follow for each part of the roster, therefore ability to follow given instructions and pay attention to detail are a must.
About us
Our staff oversee around 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:
o Freeman Hospital
o Royal Victoria Infirmary (RVI)
o Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)
o Newcastle Dental Hospital
o Newcastle Fertility Centre
o Northern Centre for Cancer Care, North Cumbria
o Northern Genetics Service
o Cramlington Manor Walks
These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.
We also have offices at Regent Point in Gosforth and community sites.
Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'.
For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust
Job description
Job responsibilities
- To provide and maintain an efficient and reliable 24 hour admissions service for women attending the Maternity Unit.
- To provide an efficient out-patient service for women attend the Maternity Assessment Unit for urgent out-patient and day case care.
- To ensure patient documents are prepared and delivered to the maternity unit in a timely manner
- To provide admissions information to patients, relatives and staff
- To deal with telephone enquires promptly
- To provide assistance and guidance to the patients/visitors on arrival to the hospital
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first months pay.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Job description
Job responsibilities
- To provide and maintain an efficient and reliable 24 hour admissions service for women attending the Maternity Unit.
- To provide an efficient out-patient service for women attend the Maternity Assessment Unit for urgent out-patient and day case care.
- To ensure patient documents are prepared and delivered to the maternity unit in a timely manner
- To provide admissions information to patients, relatives and staff
- To deal with telephone enquires promptly
- To provide assistance and guidance to the patients/visitors on arrival to the hospital
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first months pay.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Person Specification
Qualifications
Essential
- GCSE stand of education or equivalent qualification / experience
Skills
Essential
- Excellent communication skills.
- Organisational skills
Desirable
- Data input/keyboard skills
- ECDL
Experience
Essential
- Experience of reception duties.
- Experience of administrative duties.
Desirable
Knowledge
Essential
- Knowledge of receptionist's role and clerical procedures.
- Awareness of confidentiality.
Desirable
Person Specification
Qualifications
Essential
- GCSE stand of education or equivalent qualification / experience
Skills
Essential
- Excellent communication skills.
- Organisational skills
Desirable
- Data input/keyboard skills
- ECDL
Experience
Essential
- Experience of reception duties.
- Experience of administrative duties.
Desirable
Knowledge
Essential
- Knowledge of receptionist's role and clerical procedures.
- Awareness of confidentiality.
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
