Job summary
An exciting opportunity has arisen for an enthusiastic, organised and motivated individual to join the Safeguarding Team as an administrator. This post would be best suited to those who have previous experience in an administrative role.
Post holder will be required to provide an efficient administrative service for the Safeguarding Children, Safeguarding Adult, MCA and Learning Disability teams. The ability to work independently and as part of a team following the policies and procedures for the department is essential.
The successful candidate will be able to demonstrate effective communication skills, flexibility, and reliability with an organised approach to work and excellent attention to detail.
The role can be challenging at times due to the nature of the work so we are seeking an individual who is resilient. You will be joining an established team who can offer ongoing support.
- Interview Date Monday 09 June 2025
- 37 Hours 30 Minutes/Week
- You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy
NO AGENCIES PLEASE
Main duties of the job
Provide administrative and clerical support to the Safeguarding Adults, Children, MCA and Learning Disability Teams thereby assisting in the provision of a quality service to all staff including but not limited to minute taking, telephone cover, processing confidential information on our electronic patient information system.
This list is not exhaustive and the successful applicant will be required to be flexible to the needs of the service.
About us
Our staff oversee over 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:
o Freeman Hospitalo Royal Victoria Infirmary (RVI)o Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)o Newcastle Dental Hospitalo Newcastle Fertility Centreo Northern Centre for Cancer Care, North Cumbriao Northern Genetics Serviceo Cramlington Manor Walks
These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.
We also have offices at Regent Point in Gosforth and community sites.
Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'.
For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust
Job description
Job responsibilities
- To provide a high quality, professional and comprehensive administrative support to the Safeguarding Adults, Children, Maternity, MCA and Learning Disability Teams thereby assisting in the provision of a quality service to all staff including data input, dealing with telephone calls and emails, collating research information for meetings, adding and updating eRecord RAPA alerts, management of electronic diaries and meetings, formal and informal minute taking.
- Contribute to a comprehensive efficient and effective administration and clerical service to the Safeguarding Teams, MCA, Maternity and Learning Disability Teams.
- Provide cover and assistance in the department for other administrators as required.
- Deal with telephone enquiries directly or ensure the efficient transfer to ensure prompt & efficient action.
Job description
Job responsibilities
- To provide a high quality, professional and comprehensive administrative support to the Safeguarding Adults, Children, Maternity, MCA and Learning Disability Teams thereby assisting in the provision of a quality service to all staff including data input, dealing with telephone calls and emails, collating research information for meetings, adding and updating eRecord RAPA alerts, management of electronic diaries and meetings, formal and informal minute taking.
- Contribute to a comprehensive efficient and effective administration and clerical service to the Safeguarding Teams, MCA, Maternity and Learning Disability Teams.
- Provide cover and assistance in the department for other administrators as required.
- Deal with telephone enquiries directly or ensure the efficient transfer to ensure prompt & efficient action.
Person Specification
Qualifications & Education
Essential
- Good standard of English at GCSE 4 or equivalent level
- RSA 3 or equivalent qualification / experience in office software packages
Desirable
- ECDL or MOST computer qualification
Knowledge & Experience
Essential
- Significant office administration experience
Desirable
- Understanding of systems e.g. eRecord, SystmOne, Summary Care Record
- Awareness of policies and procedures of the Trust
- Experience of working with databases/spreadsheets
Skills & Abilities
Essential
- Advanced IT skills to include office software packages
- Excellent keyboard skills and text processing ability
- Excellent communication skills both written, verbal and telephone skills
- Understanding of confidentiality issues
- High accuracy levels in own work
- Able to take and transcribe minutes of meetings
- Ability to work to deadlines
Person Specification
Qualifications & Education
Essential
- Good standard of English at GCSE 4 or equivalent level
- RSA 3 or equivalent qualification / experience in office software packages
Desirable
- ECDL or MOST computer qualification
Knowledge & Experience
Essential
- Significant office administration experience
Desirable
- Understanding of systems e.g. eRecord, SystmOne, Summary Care Record
- Awareness of policies and procedures of the Trust
- Experience of working with databases/spreadsheets
Skills & Abilities
Essential
- Advanced IT skills to include office software packages
- Excellent keyboard skills and text processing ability
- Excellent communication skills both written, verbal and telephone skills
- Understanding of confidentiality issues
- High accuracy levels in own work
- Able to take and transcribe minutes of meetings
- Ability to work to deadlines
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
