Job summary
The Peri-operative and Critical Care Clinical Board is pleased to offer an exciting opportunity for an Assistant Operational Service Manager. This role supports the effective delivery of a wide range of services, including over 50 operating theatres, 64 adult critical care beds, anaesthetic departments, pre-assessment at the Royal Victoria Infirmary and Freeman Hospital, pain management, and sterile services.
- Interview Date Wednesday 04 June 2025
- 37 Hours 30 Minutes/Week
- You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.
NO AGENCIES PLEASE
Main duties of the job
The successful candidate will be assigned a specific portfolio within the board, and work closely with clinical and administrative teams to ensure services run smoothly, safely, and efficiently. This is a rewarding role for someone who thrives in a dynamic environment and is committed to supporting high-quality patient care.
o Day to day operational management of a portfolio of serviceso Support the delivery of service improvement initiativeso Support the delivery of cost improvement initiatives
About us
Our staff oversee over 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:
o Freeman Hospital
o Royal Victoria Infirmary (RVI)
o Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)
o Newcastle Dental Hospital
o Newcastle Fertility Centre
o Northern Centre for Cancer Care, North Cumbria
o Northern Genetics Service
o Cramlington Manor Walks
These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.
We also have offices at Regent Point in Gosforth and community sites.
Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'.
For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust
Job description
Job responsibilities
- To assist the Clinical Board management team with the management of all aspects of their area(s) of responsibility and take the lead in specific delegated areas.
- Deputise for members of the Clinical Board management team (as appropriate) when required.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Job description
Job responsibilities
- To assist the Clinical Board management team with the management of all aspects of their area(s) of responsibility and take the lead in specific delegated areas.
- Deputise for members of the Clinical Board management team (as appropriate) when required.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Person Specification
Qualifications & Education
Essential
- Degree level education or on established pathway supplemented by post graduate diploma level specialist training, management/leadership qualification or equivalent level of experience
Knowledge & Experience
Essential
- Knowledge and or experience of operational, people and financial management; service strategy; business planning; and performance management
- Working knowledge and experience of emergency and elective admissions processes
- Line management experience
- Experience of operational management
- Experience of business and service planning
- Fully conversant with NHS Modernisation Agenda including experience of managing waiting lists, booking and choice
Desirable
- Specialty specific knowledge and experience
- Project management experience
- Experience in the development of complex business cases including correlation of complex statistical and financial information to provide strategy for service development
- Service modernisation and redesign
Skills & Abilities
Essential
- Excellent communication and interpersonal skills
- Demonstrable leadership and organisation ability
- Demonstrable negotiation skills
- Effective report writing skills
- IT skills - significant proficiency in use of MS Office Suite and other IT systems
- Effective organisation and time management skills
- Ability to handle change management effectively Change management and practice development skills
Person Specification
Qualifications & Education
Essential
- Degree level education or on established pathway supplemented by post graduate diploma level specialist training, management/leadership qualification or equivalent level of experience
Knowledge & Experience
Essential
- Knowledge and or experience of operational, people and financial management; service strategy; business planning; and performance management
- Working knowledge and experience of emergency and elective admissions processes
- Line management experience
- Experience of operational management
- Experience of business and service planning
- Fully conversant with NHS Modernisation Agenda including experience of managing waiting lists, booking and choice
Desirable
- Specialty specific knowledge and experience
- Project management experience
- Experience in the development of complex business cases including correlation of complex statistical and financial information to provide strategy for service development
- Service modernisation and redesign
Skills & Abilities
Essential
- Excellent communication and interpersonal skills
- Demonstrable leadership and organisation ability
- Demonstrable negotiation skills
- Effective report writing skills
- IT skills - significant proficiency in use of MS Office Suite and other IT systems
- Effective organisation and time management skills
- Ability to handle change management effectively Change management and practice development skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
