Apprentice Healthcare Support Worker

The Newcastle upon Tyne Hospitals NHS Foundation Trust

Information:

This job is now closed

Job summary

New to Care

Band 2 throughout training, and Band 3 upon successful completion of apprenticeship.

No direct experience is necessary, as full training will be provided however knowledge of working in a healthcare setting would be an advantage. You will need to have a willingness to learn with excellent communication skills. Basic IT skills will be advantageous.

To find out more about the role of a Healthcare Assistant please click on video links below:

https://www.youtube.com/watch?v=QKukNzye_78

https://app.frame.io/reviews/44e4946a-ee38-4f59-ae01-78efb1803592/bda0d86d-6bc5-4071-8743-6880226f2c6e

https://www.healthcareers.nhs.uk/explore-roles/healthcare-support-worker/roles-healthcare-support-worker/healthcare-support-worker

  • Interview Date Tuesday 01 April 2025
  • 37 Hours 30 Minutes/Week (minimum of 30 Hours/Week)
  • You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy

Main duties of the job

  • Responsible for assisting the qualified nursing team with setting up of the clinical area.
  • Looking after patients pre and post procedure and reporting any concerns to the nursing team.
  • Working as part of the multi-disciplinary team to maintain high levels of patient care and dignity.
  • Contribute to clerical duties when required.
  • Contribute to cleaning and housekeeping within the department.
  • Ensure stock is available as required

About us

Our staff oversee over 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:

o Freeman Hospitalo Royal Victoria Infirmary (RVI)o Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)o Newcastle Dental Hospitalo Newcastle Fertility Centreo Northern Centre for Cancer Care, North Cumbriao Northern Genetics Serviceo Cramlington Manor Walks

These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.

We also have offices at Regent Point in Gosforth and community sites.

Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'.

For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust

Date posted

10 March 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 to £25,674 a year pro rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

317-2025-AHCSW-APR

Job locations

Trustwide

317 Trustwide

NE1 4LP


Job description

Job responsibilities

Essential Requirements

  • Have recognised qualifications in Maths and English at Grade 3-2 (GCSE grade D-E, Functional Skills Level 1)
  • To work a minimum of 30 hours per week
  • Willingness to undertake and complete the apprenticeship course within 18 months
  • Ability to communicate with members of the public and colleagues
  • Presents self as courteous, respectful and helpful
  • Ability to work effectively under direct supervision, as part of the multi-disciplinary team
  • Basic IT skills

Desirable Requirements

  • GCSEs in English and Maths at Grades 9-4 (or A*-C or Level 2 Functional Skills or equivalent)
  • Previous experience in a healthcare environment
  • Understanding of confidentiality issues
  • Alignment to Trust values and core behaviours

Essential criteria

  • Basic IT skills
  • Ability to undertake and complete the apprenticeship course within 18 months
  • Ability to communicate with members of the public and colleagues
  • Ability to work effectively under direct supervision, as part of the multi-disciplinary team

You will need to be able to meet all the eligibility requirements as prescribed by the apprenticeship funding rules to undertake the role.

  • Be aged 18 or over (due to the nature of the shifts and role)
  • Have the right to work and remain in the UK
  • Have lived in the UK for at least 3 years
  • Provide original evidence of required English and maths qualifications at interview

Further information:

  • You will not be considered if you have an equivalent or higher qualification in the same or a very similar subject.
  • You must not be engaged in any other training or education programme.
  • We cannot accept applications from student visa applicants.
  • We cannot sponsor applicants during or on successful completion of the apprenticeship so please ensure you meet visa status eligibility.

If selected for interview you must provide evidence of your Maths and English qualification certificates. Failure to do so will withdraw you from the process.

Please be advised if you are a Non-UK National applicant you must meet the full eligibility criteria and fulfil the settlement requirements of the apprenticeship course funding. Your settlement status will need to be verified as eligible for funding, by the relevant apprenticeship provider, for you to formally enrol on the course.

Further details can be found on the UK Government website.

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

Job description

Job responsibilities

Essential Requirements

  • Have recognised qualifications in Maths and English at Grade 3-2 (GCSE grade D-E, Functional Skills Level 1)
  • To work a minimum of 30 hours per week
  • Willingness to undertake and complete the apprenticeship course within 18 months
  • Ability to communicate with members of the public and colleagues
  • Presents self as courteous, respectful and helpful
  • Ability to work effectively under direct supervision, as part of the multi-disciplinary team
  • Basic IT skills

Desirable Requirements

  • GCSEs in English and Maths at Grades 9-4 (or A*-C or Level 2 Functional Skills or equivalent)
  • Previous experience in a healthcare environment
  • Understanding of confidentiality issues
  • Alignment to Trust values and core behaviours

Essential criteria

  • Basic IT skills
  • Ability to undertake and complete the apprenticeship course within 18 months
  • Ability to communicate with members of the public and colleagues
  • Ability to work effectively under direct supervision, as part of the multi-disciplinary team

You will need to be able to meet all the eligibility requirements as prescribed by the apprenticeship funding rules to undertake the role.

  • Be aged 18 or over (due to the nature of the shifts and role)
  • Have the right to work and remain in the UK
  • Have lived in the UK for at least 3 years
  • Provide original evidence of required English and maths qualifications at interview

Further information:

  • You will not be considered if you have an equivalent or higher qualification in the same or a very similar subject.
  • You must not be engaged in any other training or education programme.
  • We cannot accept applications from student visa applicants.
  • We cannot sponsor applicants during or on successful completion of the apprenticeship so please ensure you meet visa status eligibility.

If selected for interview you must provide evidence of your Maths and English qualification certificates. Failure to do so will withdraw you from the process.

Please be advised if you are a Non-UK National applicant you must meet the full eligibility criteria and fulfil the settlement requirements of the apprenticeship course funding. Your settlement status will need to be verified as eligible for funding, by the relevant apprenticeship provider, for you to formally enrol on the course.

Further details can be found on the UK Government website.

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

Person Specification

KNOWLEDGE

Desirable

  • An understanding of confidentiality issues

SKILLS

Essential

  • Basic IT skills

EXPERIENCE

Desirable

  • Previous work experience in a healthcare environment

QUALIFICATIONS

Essential

  • GCSEs in English and Maths at Grades3-2 (or D-E or Level 1 Functional/Key Skills)

Desirable

  • GCSEs in English and Maths at Grades 9-4 (or A*-C or Level 2Functional/Key Skills)
Person Specification

KNOWLEDGE

Desirable

  • An understanding of confidentiality issues

SKILLS

Essential

  • Basic IT skills

EXPERIENCE

Desirable

  • Previous work experience in a healthcare environment

QUALIFICATIONS

Essential

  • GCSEs in English and Maths at Grades3-2 (or D-E or Level 1 Functional/Key Skills)

Desirable

  • GCSEs in English and Maths at Grades 9-4 (or A*-C or Level 2Functional/Key Skills)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

The Newcastle upon Tyne Hospitals NHS Foundation Trust

Address

Trustwide

317 Trustwide

NE1 4LP


Employer's website

https://careers.nuth.nhs.uk/why-us (Opens in a new tab)


Employer details

Employer name

The Newcastle upon Tyne Hospitals NHS Foundation Trust

Address

Trustwide

317 Trustwide

NE1 4LP


Employer's website

https://careers.nuth.nhs.uk/why-us (Opens in a new tab)


For questions about the job, contact:

Apprenticeship Team

Work-based Learning

nuth.apprenticeships@nhs.net

01912137518

Date posted

10 March 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 to £25,674 a year pro rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

317-2025-AHCSW-APR

Job locations

Trustwide

317 Trustwide

NE1 4LP


Supporting documents

Privacy notice

The Newcastle upon Tyne Hospitals NHS Foundation Trust's privacy notice (opens in a new tab)