Job summary
An exciting opportunity has arisen to join the Surgical and Associated Speciality as an Assistant Operational Service Manager.
We would welcome applications from highly motivated individuals ideally with operational knowledge of the operating theatres to join our team and support the day to day operational delivery of services whilst driving opportunities for service improvement.
- Interview Date: 17 March 2025
- 37 hours 30 minutes/week
- You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.
NO AGENCIES PLEASE
Main duties of the job
- Day to day operational management of a portfolio of services
- Support the delivery of service improvement initiatives
- Support the delivery of cost improvement initiatives
- Assist the Board management team with the management of all aspects of their areas of responsibility and take the lead in specific delegated areas
About us
Our staff oversee around 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:
o Freeman Hospital
o Royal Victoria Infirmary (RVI)
o Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)
o Newcastle Dental Hospital
o Newcastle Fertility Centre
o Northern Centre for Cancer Care, North Cumbria
o Northern Genetics Service
o Cramlington Manor Walks
These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.
We also have offices at Regent Point in Gosforth and community sites.
Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'.
For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust
Job description
Job responsibilities
Job Purpose
- To assist the Clinical Board management team with the management of all aspects of their area(s) of responsibility and take the lead in specific delegated areas.
- Deputise for members of the Clinical Board management team (as appropriate) when required
Support the day to day operational management of complex clinical services. Assist in budgetary management and cost improvement projects, people management, service development, quality improvement projects . Support the development of business cases and help to define the strategy for the Clinical Board. Assist the Board leadership team to deliver the Trust objectives.
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate.The method of payment is a salary deduction from your first months pay.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Job description
Job responsibilities
Job Purpose
- To assist the Clinical Board management team with the management of all aspects of their area(s) of responsibility and take the lead in specific delegated areas.
- Deputise for members of the Clinical Board management team (as appropriate) when required
Support the day to day operational management of complex clinical services. Assist in budgetary management and cost improvement projects, people management, service development, quality improvement projects . Support the development of business cases and help to define the strategy for the Clinical Board. Assist the Board leadership team to deliver the Trust objectives.
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate.The method of payment is a salary deduction from your first months pay.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Person Specification
Qualifications & Education
Essential
- Degree level education or on established pathway supplemented by post graduate diploma level specialist training, management/leadership qualification or equivalent level of experience
Knowledge & Experience
Essential
- Knowledge and or experience of operational, people and financial management; service strategy; business planning; and performance management
- Working knowledge and experience of emergency and elective admissions processes
- Line management experience.
- Experience of operational management
- Experience of business and service planning.
- Fully conversant with NHS Modernisation Agenda including experience of managing waiting lists, booking and choice.
Desirable
- Specialty specific knowledge and experience.
- Project management experience.
- Experience in the development of complex business cases including correlation of complex statistical and financial information to provide strategy for service development.
- Service modernisation and redesign
Skills & Abilities
Essential
- Excellent communication and interpersonal skills
- Demonstrable leadership and organisation ability
- Demonstrable negotiation skills
- Effective report writing skills
- IT skills - significant proficiency in use of MS Office Suite and other IT systems
- Effective organisation and time management skills
- Ability to handle change management effectively Change management and practice development skills
Person Specification
Qualifications & Education
Essential
- Degree level education or on established pathway supplemented by post graduate diploma level specialist training, management/leadership qualification or equivalent level of experience
Knowledge & Experience
Essential
- Knowledge and or experience of operational, people and financial management; service strategy; business planning; and performance management
- Working knowledge and experience of emergency and elective admissions processes
- Line management experience.
- Experience of operational management
- Experience of business and service planning.
- Fully conversant with NHS Modernisation Agenda including experience of managing waiting lists, booking and choice.
Desirable
- Specialty specific knowledge and experience.
- Project management experience.
- Experience in the development of complex business cases including correlation of complex statistical and financial information to provide strategy for service development.
- Service modernisation and redesign
Skills & Abilities
Essential
- Excellent communication and interpersonal skills
- Demonstrable leadership and organisation ability
- Demonstrable negotiation skills
- Effective report writing skills
- IT skills - significant proficiency in use of MS Office Suite and other IT systems
- Effective organisation and time management skills
- Ability to handle change management effectively Change management and practice development skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
