Job summary
An exciting opportunity has arisen for a substantive Band 3 Admin Support Officer to join the multi-disciplinary (MDT) Harm Free Care (HFC) team.
This role will provide secretarial/administrative support to the teamswithin HFC and will give the post holder the opportunity to enhance their administration, IT and data collection skills.
We are looking for a highly motivated, enthusiastic and experienced individual with good organisational and communication skills. A keen eye for detail will be crucial to provide support to the teams, so that they can maintain an efficient and effective service.
- Interview Date: 16 December 2024
- 37 Hours 30 Minutes/Week
- You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.
NO AGENCIES PLEASE
Main duties of the job
The successful candidate will:
Provide secretarial and administration support across the Harm Free Care (HFC) MDT teams including the Tissue Viability and Falls services, Clinical Standards & Quality Improvement Lead and the Information & Data Manager for Patient Services.
Organise team diaries, take and transcribe minutes of meetings, create and maintain efficient and effective office filing and documentation systems.
Maintain databases/spreadsheets.
Assist with the organisation of HFC events and liaise with Harm Free Care Leads across the Trust.
Respond to enquiries and ensure effective communication of messages both verbally and electronically.
Provide support to the team when planning meetings and teaching sessions.
About us
Our staff oversee over 2 million patients 'contacts' each year, delivering high standards of healthcare from the following sites:
o Freeman Hospital
o Royal Victoria Infirmary (RVI)
o Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)
o Newcastle Dental Hospital
o Newcastle Fertility Centre
o Northern Centre for Cancer Care, North Cumbria
o Northern Genetics Service
o Cramlington Manor Walks
These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.
We also have offices at Regent Point in Gosforth and community sites.
Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'.
For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust
Job description
Job responsibilities
Job Purpose To provide secretarial and administration support across the Harm Free Care multidisciplinary Team including Tissue Viability, Falls, Clinical Standards & Quality Improvement Lead and Information and Data Manager for Patient Services as required. To organise staff diaries and arranging meetings (including the Falls and Pressure Ulcer Task Group (FPUTG), take and transcribe minutes of meetings, create and maintain efficient and effective office filing and documentation systems. Maintain databases / spreadsheets. Maintain and monitor the Clinical Standards inbox. Assist with the organisation of Patient Safety Investigation Response Framework (PSIRF) meetings. Assist with the organisation of Harm Free Care events and liaise with Harm Free Care Leads across the Trust. Ordering and maintaining stationery supplies. Arranging travel when required
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate.The method of payment is a salary deduction from your first months pay.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Job description
Job responsibilities
Job Purpose To provide secretarial and administration support across the Harm Free Care multidisciplinary Team including Tissue Viability, Falls, Clinical Standards & Quality Improvement Lead and Information and Data Manager for Patient Services as required. To organise staff diaries and arranging meetings (including the Falls and Pressure Ulcer Task Group (FPUTG), take and transcribe minutes of meetings, create and maintain efficient and effective office filing and documentation systems. Maintain databases / spreadsheets. Maintain and monitor the Clinical Standards inbox. Assist with the organisation of Patient Safety Investigation Response Framework (PSIRF) meetings. Assist with the organisation of Harm Free Care events and liaise with Harm Free Care Leads across the Trust. Ordering and maintaining stationery supplies. Arranging travel when required
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate.The method of payment is a salary deduction from your first months pay.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Person Specification
Qualifications & Education
Essential
- NVQ Level 3 or equivalent qualification / experience
- GSCE grade 4 or above in English and Mathematics or equivalent qualification / experience
Knowledge & Experience
Essential
- IT literate and knowledge of Microsoft Office
Desirable
- Experience working with databases / spreadsheets.
Skills & Abilities
Essential
- Good administration skills
- Good organisational skills, including diary management / event scheduling
- Good communication skills
Desirable
- Able to take and transcribe minutes of meetings
Person Specification
Qualifications & Education
Essential
- NVQ Level 3 or equivalent qualification / experience
- GSCE grade 4 or above in English and Mathematics or equivalent qualification / experience
Knowledge & Experience
Essential
- IT literate and knowledge of Microsoft Office
Desirable
- Experience working with databases / spreadsheets.
Skills & Abilities
Essential
- Good administration skills
- Good organisational skills, including diary management / event scheduling
- Good communication skills
Desirable
- Able to take and transcribe minutes of meetings
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
