Job summary
Do you wish to be a part of a large Multi-disciplinary team?
A new opportunity has arisen for an Assistant Manager to join our busy Hotel Services department within the Royal Victoria Infirmary.
We are looking for a motivated individual who thrives on challenges and being able to make a difference.
The successful candidate will work as a member of the Senior Management Team within Operational Services will have excellent communication and time management skills.
You will provide direct support to the Department Manager and Deputy manager and to deputise in their absence as necessary over the full range of duties.
Assist in motivating and leading a large workforce with Supporting the delivery of a quality Hotel Services in the Trust always ensuring that National Standards of Healthcare Cleanliness 2021 are met.
- Interview Date Monday 18 November 2024
- 37 Hours 30 Minutes/Week
- You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy
NO AGENCIES PLEASE
Main duties of the job
The Assistant Manager role has varied tasks enabling the position to be flexible to service demands and include:
- Ensuring the availability and regular supply of linen to end users across the Royal Victoria Infirmary site and any sites managed within the community
- To manage the allocation of central lockers for Trust staff
- To provide advice support and supervision to all staff within the department, ensuring flexibility to cover all shift patterns
- Support staff to complete all statutory / Mandatory training and lead the completion of staff Appraisals
- Assist with Recruitment for the department, keeping in line with budgets and take a lead on the Induction process and on Job training for all staff
- Liaise with services users, IPCN and Patient services for all matters that involve the Department
About us
Our staff oversee around 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:
- Freeman Hospital
- Royal Victoria Infirmary (RVI)
- Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)
- Newcastle Dental Hospital
- Newcastle Fertility Centre
- Northern Centre for Cancer Care, North Cumbria
- Northern Genetics Service
- Cramlington Manor Walks
These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.
We also have offices at Regent Point in Gosforth and community sites.
Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'.
For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust
Job description
Job responsibilities
- To provide direct support to the Department Manager and Deputy manager and to deputise in their absence as necessary over the full range of duties
- To work as a member of the Senior Management Team within Operational Services
- To take the lead role in KSF/appraisals for staff
- To assist with Selection and recruitment of sufficient numbers of staff within budget resources
- To oversee management of changing facilities in line with Trust Policy
- Assist in motivating and leading a large workforce
- Support the delivery of a quality Hotel Services in the Trust
- To ensure that National Standards of Healthcare Cleanliness 2021 are met
- Participate with Head of Nursing audits
- To take a lead role in implementing/managing any defect within the Synbiotix audit process
- To support Patient Lead Assessment and Care of the Environment (PLACE)
- To Manage staff and resources as required
- To ensure sufficient provision of quality linen is supplied to the end user
- To ensure the statutory requirements of the Health Act 2006 are adhered to within the individuals own responsibilities
- To ensure all statutory and Mandatory training is within Trust Targets for the Department
- Assist with Induction process and on Job training for all staff
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Job description
Job responsibilities
- To provide direct support to the Department Manager and Deputy manager and to deputise in their absence as necessary over the full range of duties
- To work as a member of the Senior Management Team within Operational Services
- To take the lead role in KSF/appraisals for staff
- To assist with Selection and recruitment of sufficient numbers of staff within budget resources
- To oversee management of changing facilities in line with Trust Policy
- Assist in motivating and leading a large workforce
- Support the delivery of a quality Hotel Services in the Trust
- To ensure that National Standards of Healthcare Cleanliness 2021 are met
- Participate with Head of Nursing audits
- To take a lead role in implementing/managing any defect within the Synbiotix audit process
- To support Patient Lead Assessment and Care of the Environment (PLACE)
- To Manage staff and resources as required
- To ensure sufficient provision of quality linen is supplied to the end user
- To ensure the statutory requirements of the Health Act 2006 are adhered to within the individuals own responsibilities
- To ensure all statutory and Mandatory training is within Trust Targets for the Department
- Assist with Induction process and on Job training for all staff
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Person Specification
Qualifications & Education
Essential
- NVQ level 4 in business and administration or support service subject or similar level of experience
- City & Guilds part 1 & 2 in cleaning science or similar, e.g. ILM Qualification
Knowledge & Experience
Essential
- Middle management experience at an operational level
- Knowledge of National Standards of Healthcare Cleanliness 2021
Desirable
- Previous NHS experience
- Experience in linen or residential accommodation
- Experience of internal audit systems
Skills & Abilities
Essential
- Comprehensive knowledge and skills within cleaning industry
- Excellent communication/written and negotiation skills
- Proficient in IT skills
Person Specification
Qualifications & Education
Essential
- NVQ level 4 in business and administration or support service subject or similar level of experience
- City & Guilds part 1 & 2 in cleaning science or similar, e.g. ILM Qualification
Knowledge & Experience
Essential
- Middle management experience at an operational level
- Knowledge of National Standards of Healthcare Cleanliness 2021
Desirable
- Previous NHS experience
- Experience in linen or residential accommodation
- Experience of internal audit systems
Skills & Abilities
Essential
- Comprehensive knowledge and skills within cleaning industry
- Excellent communication/written and negotiation skills
- Proficient in IT skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
