Job summary
We are unable to offer sponsorship for this post
As a full time Ward Clerk you will be front of house for the ward and will be the first point of contact for patients and visitors to the ward.
You should be friendly and approachable and eager to be part of a small team.
You will work independently under the supervision of the nurse in charge to ensure a smooth and efficient service on the ward.
- Interview Date: 23 April 2024
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37 hours 30 minutes/week
- You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.
Main duties of the job
- Will provide a comprehensive clerical service to the Ward Sister/ Charge Nurse and multi-disciplinary team.
- Will need to demonstrate excellent communication skill to facilitate seamless patient flow by liaising with other wards and departments within the Trust; also external bodies such as Ambulance Service and other care providers.
- Will carry out delegated, repetitive, routine and familiar tasks
- Will plan and prioritise own and delegated work tasks and activities
- Post holder will be expected to contribute to housekeeping and other ward / department duties as required, e.g. general tidiness, re-determined stock levels are met and clinical equipment is clean, working and stored correctly
- May be required to provide training to Ward staff about own role.
About us
Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with around 16,000 staff and an annual income of £1 billion.
We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.
We're also proud to be the second largest provider of specialised services in the country. This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.
Our staff oversee around 2 million patients 'contacts' each year, delivering high standards of healthcare.
Please see attached information on what Staff Benefits we have to offer at our Trust.
We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people's race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.
Job description
Job responsibilities
- To provide and maintain efficient and effective administrative support to the Ward Sister/ Charge Nurse and multidisciplinary team.
- Contribute to the delivery of a consistently high standard of patient care as part of the multi-disciplinary team.
- Ensures case notes, investigations, X-rays and results are available for new admissions, ward rounds and multi-disciplinary team meetings.
- To ensure that case notes are correctly maintained following departmental guidelines and compliance with legislation (Caldicott Guidelines etc).Ensuring PAS system is up to date and accurate.
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate.The method of payment is a salary deduction from your first months pay.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Job description
Job responsibilities
- To provide and maintain efficient and effective administrative support to the Ward Sister/ Charge Nurse and multidisciplinary team.
- Contribute to the delivery of a consistently high standard of patient care as part of the multi-disciplinary team.
- Ensures case notes, investigations, X-rays and results are available for new admissions, ward rounds and multi-disciplinary team meetings.
- To ensure that case notes are correctly maintained following departmental guidelines and compliance with legislation (Caldicott Guidelines etc).Ensuring PAS system is up to date and accurate.
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate.The method of payment is a salary deduction from your first months pay.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Person Specification
Qualifications & Education
Essential
- NVQ 2 level qualification / experience and/or minimum of 4 GCSEs, Level 4 - 9 (A - C), including English Language, or equivalent level qualification or relevant experience.
Desirable
- Competent with Microsoft Office software including Outlook; ICT Level 1 Qualification or equivalent
Knowledge & Experience
Desirable
- Previous experience working within the NHS
- Knowledge of the eRecord, Mermaid, Casis, ERA and or Tracking systems
Skills & Abilities
Essential
- Basic IT skills
- Ability to communicate with members of the public and healthcare providers
- Able to work effectively alone or part of the multidisciplinary team
- Effective organisation and time management skills
Person Specification
Qualifications & Education
Essential
- NVQ 2 level qualification / experience and/or minimum of 4 GCSEs, Level 4 - 9 (A - C), including English Language, or equivalent level qualification or relevant experience.
Desirable
- Competent with Microsoft Office software including Outlook; ICT Level 1 Qualification or equivalent
Knowledge & Experience
Desirable
- Previous experience working within the NHS
- Knowledge of the eRecord, Mermaid, Casis, ERA and or Tracking systems
Skills & Abilities
Essential
- Basic IT skills
- Ability to communicate with members of the public and healthcare providers
- Able to work effectively alone or part of the multidisciplinary team
- Effective organisation and time management skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
