The Newcastle upon Tyne Hospitals NHS Foundation Trust

Patient Safety Officer

This job is now closed

Job summary

We are unable to offer sponsorship for this post

Are you passionate about supporting patient safety? Highly organised? Looking for a new challenge?

We are currently looking for a highly motivated and organised individual to join our experienced Patient Safety team within the Clinical Governance and Risk Department.

The role of Patient Safety Officer is an integral part of this team and you will be responsible for the coordination and monitoring of the Central Alert System (CAS) within the Trust, reporting incoming field safety notices (FSNs), GP incidents and incoming and outgoing Trust external incident reports.

You must have the ability to effectively communicate and engage with teams across the Trust (clinical and non-clinical personnel) and external organisations. We are also looking for someone who has a great eye for detail.

The post holder will also be required to provide excellent administrative support to the Patient Safety Team and undertake a range of delegated duties as agreed, contributing to the broader requirements of the Department.

Please note this role does not have any patient contact and is purely administrative.

Interview Date Wednesday, 20 March 2024
37 Hours 30 Minutes/Week
You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.

Main duties of the job

If successful, you will:

Ascertain the type of alert received and disseminate as appropriate after taking advice to ensure that alerts are targeted to the relevant areas of the Trust or other identified areas, escalating any areas of concern or risk.
Provide advice and support across the Trust on the CAS alert process.
Support the production of analytical incident reports for corporate meetings and committees.
Actively promote and implement local and national policy in relation to CAS.
Contribute to the Trust-wide remit of the Patient Safety Team specifically and the Clinical Governance and Risk Department more generally.
Undertake a broad range of administrative and clerical tasks, including minute taking, specifically supporting patient safety related and governance priorities under some supervision.

If you would like to share your current skills and experience with us, we would welcome you to apply to be part of the Patient Safety team and contribute to making a positive difference to patient safety across the Trust.

About us

Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with around 16,000 staff and an annual income of £1 billion.

We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.

We're also proud to be the second largest provider of specialised services in the country. This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.

Our staff oversee around 2 million patients 'contacts' each year, delivering high standards of healthcare.

Please see attached information on what Staff Benefits we have to offer at our Trust.

We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people's race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.

Date posted

22 February 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

317-2024-01-002

Job locations

Royal Victoria Infirmary

317 02 Royal Victoria Infirmary

NE1 4LP

Job description

Job responsibilities

To coordinate the Central Alert System (CAS) within the Trust
Monitor and follow-up reported field safety notices (FSNs), GP incidents received by the Trust
Monitor and coordinate the Trusts response to external incident reports (e.g. SIRMs)
Provide administrative support to the Patient Safety Team
Undertake a range of delegated duties as agreed, contributing to the broader activities of the Department

Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate.The method of payment is a salary deduction from your first months pay.

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

Job description

Job responsibilities

To coordinate the Central Alert System (CAS) within the Trust
Monitor and follow-up reported field safety notices (FSNs), GP incidents received by the Trust
Monitor and coordinate the Trusts response to external incident reports (e.g. SIRMs)
Provide administrative support to the Patient Safety Team
Undertake a range of delegated duties as agreed, contributing to the broader activities of the Department

Person Specification

Qualifications & Education

Essential

NVQ level 3 or equivalent level qualification / experience plus previous clerical, secretarial or administrative experience and office organisation skills

Desirable

Word processing or other clerical/computing/secretarial qualification

Knowledge & Experience

Essential

Basic understanding of patient safety
Experience of retrieving, critically evaluating and organising information
Experience in meeting administration, including organising the agenda and taking/producing minutes
Experience of using Datix or similar incident reporting system
Knowledge/experience of Quality Improvement
Work as part of a team to ensure high quality facilitation and administrative support

Desirable

NHS experience
Knowledge of the Central Alert System, Field Safety Notices and GP incidents and how to manage them
Understanding of clinical governance and NHS policy
Experience of creating reports and manipulating data including the production of graphs
Experience of hospital-based systems e.g. eRecord

Skills & Abilities

Essential

Good computer skills, including data entry, word processing, spreadsheets and databases
Able to prioritise own caseload, adapt to changing priorities and work to deadlines
Able to communicate effectively with a range of people at all levels when interacting with face to face, by telephone or via email

Person Specification

Qualifications & Education

Essential

NVQ level 3 or equivalent level qualification / experience plus previous clerical, secretarial or administrative experience and office organisation skills

Desirable

Word processing or other clerical/computing/secretarial qualification

Knowledge & Experience

Essential

Basic understanding of patient safety
Experience of retrieving, critically evaluating and organising information
Experience in meeting administration, including organising the agenda and taking/producing minutes
Experience of using Datix or similar incident reporting system
Knowledge/experience of Quality Improvement
Work as part of a team to ensure high quality facilitation and administrative support

Desirable

NHS experience
Knowledge of the Central Alert System, Field Safety Notices and GP incidents and how to manage them
Understanding of clinical governance and NHS policy
Experience of creating reports and manipulating data including the production of graphs
Experience of hospital-based systems e.g. eRecord

Skills & Abilities

Essential

Good computer skills, including data entry, word processing, spreadsheets and databases
Able to prioritise own caseload, adapt to changing priorities and work to deadlines
Able to communicate effectively with a range of people at all levels when interacting with face to face, by telephone or via email

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.