Job summary
We are seeking an experienced Business Analyst to join the team within the IM+T Directorate on a fixed term 12-month contract. This is an exciting opportunity to work for a digitally mature trust who have received HIMMS 6 and Global Digital Exemplar accreditation.
- Interview Dates: 20th March 2023
- Standard working hours: 37 Hours, 30 Minutes/Week
- Flexible working arrangements are available
You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate.The method of payment is a salary deduction from your first month's pay.
Newcastle Hospitals encourages all staff and volunteers who are appointed to join the Trust to be fully vaccinated against COVID-19.
Main duties of the job
You will lead on strategically important projects and on furthering the culture of digital adoption within the Trust. You will work closely with clinical and non-clinical staff across the Trust to articulate business requirements, understand current and future states and help deliver solutions which improve patient care; ensuring the proposed solutions meet organisational needs and fit with Trust strategy.
Within the directorate you will work alongside project managers and system developers to drive the projects to completion. Sitting within a team of experienced Business Analysts you will use tools such as Visio and Jira to produce artefacts across the business change lifecycle and will be part of the BA community that develops and improves the services we offer to the Trust.
Please refer to the Job Description and Person Specification for the essential and desirable criteria for the role
About us
Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with over 18,000 staff and an annual income of £1 billion.
Rated 'Outstanding' by theCQC for the second consecutive time in 2019, we have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.
We're also proud to be the second largest provider of specialised services in the country. This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.
Our staff oversee around 1.84 million patients 'contacts' each year, delivering high standards of healthcare.
We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people's race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.
Job description
Job responsibilities
- Contribute towards the delivery of the IT Services Programme/Project portfolio.
- To make a significant contribution to the aspects of the IT Services strategy, which enables the Trust to meet its business goals and to achieve statutory and business reporting requirements
- Work closely with Project Managers to drive assigned projects
- In the context of specific projects, liaise between business users, IT teams and external suppliers to ensure that detailed business requirements are captured clearly and unambiguously and that such requirements are met during the course of the project and that any related changes to business processes are managed in a controlled and effective way.
- Elicit, analyse, negotiate, validate, document, manage and deliver requirements.
- Research, identify and analyse business needs and translate these into requirements, distinguishing between real business needs and user desire.
- Client interaction, including needs analysis, documentation of processes, and post implementation benefits analysis.
- Development and delivery of a comprehensive portfolio of work comprising of systems analysis, requirements documentation, systems testing, benefits analysis and feasibility studies.
- To make a significant contribution to the ongoing development of the Trusts IT Change Framework, particularly around defining documentation standards.
- Feeds into and updates a register of portfolio risks and issues, including mitigation plans. Ensuring that these are escalated and acted upon effectively.
- Cross-activity relationship management.
- The position will involve a considerable amount of interaction with colleagues, business groups, IT and external vendors.
- Experience of managing stakeholders and debate, up to Director level
- Manages a small team of Business Analysts.
- Responsible for the production by yourself and the team of quality analysis and documentation of requirements and solutions relating to IT Service projects.
- Support Project Managers in the management of the full project life cycle with a significant focus on ensuring stakeholder needs are fully recognised and that proposed solutions are reengineered if needed and optimised.
- The post requires close working with suppliers, clinicians, health professionals and patient forums to ensure needs are understood and anticipated benefits that IT enabling solutions can bring are fully realised.
- Deputise for the Project Managers as and when required.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Job description
Job responsibilities
- Contribute towards the delivery of the IT Services Programme/Project portfolio.
- To make a significant contribution to the aspects of the IT Services strategy, which enables the Trust to meet its business goals and to achieve statutory and business reporting requirements
- Work closely with Project Managers to drive assigned projects
- In the context of specific projects, liaise between business users, IT teams and external suppliers to ensure that detailed business requirements are captured clearly and unambiguously and that such requirements are met during the course of the project and that any related changes to business processes are managed in a controlled and effective way.
- Elicit, analyse, negotiate, validate, document, manage and deliver requirements.
- Research, identify and analyse business needs and translate these into requirements, distinguishing between real business needs and user desire.
- Client interaction, including needs analysis, documentation of processes, and post implementation benefits analysis.
- Development and delivery of a comprehensive portfolio of work comprising of systems analysis, requirements documentation, systems testing, benefits analysis and feasibility studies.
- To make a significant contribution to the ongoing development of the Trusts IT Change Framework, particularly around defining documentation standards.
- Feeds into and updates a register of portfolio risks and issues, including mitigation plans. Ensuring that these are escalated and acted upon effectively.
- Cross-activity relationship management.
- The position will involve a considerable amount of interaction with colleagues, business groups, IT and external vendors.
- Experience of managing stakeholders and debate, up to Director level
- Manages a small team of Business Analysts.
- Responsible for the production by yourself and the team of quality analysis and documentation of requirements and solutions relating to IT Service projects.
- Support Project Managers in the management of the full project life cycle with a significant focus on ensuring stakeholder needs are fully recognised and that proposed solutions are reengineered if needed and optimised.
- The post requires close working with suppliers, clinicians, health professionals and patient forums to ensure needs are understood and anticipated benefits that IT enabling solutions can bring are fully realised.
- Deputise for the Project Managers as and when required.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Person Specification
Qualifications
Essential
- Master's Level or equivalent qualification / experience including courses in systems design, business analysis, or systems engineering
Desirable
- Hold or be working towards the BCS International Diploma in Business Analysis.
- Hold a current recognised project management qualification, preferably PRINCE2 Practitioner or equivalent experience in project management techniques.
Knowledge
Essential
- Specialist knowledge across range of systems and process analysis procedures and techniques underpinned by theory
- Knowledge of specific areas, acquired through degree or equivalent experience or training.
- Knowledge of business improvement and customer service principles
- Working knowledge of project scope documents
- Knowledge of process / experience aping techniques
- Knowledge of data protection, security and confidentiality issues
- Have good experience of Product Management: o Requirements gathering o Business Process Modelling o Conversion of business requirements to functional requirements o Creation of user stories and user cases
- Have experience of analysing and documenting multiple complex systems and processes.
- Have experience of communicating complex processes with a strong focus on detail
- Have experience of inter-agency working involving multiple and diverse partners.
Desirable
- Experience of analysing and documenting needs and processes in other organisations of similar size and complexity within or outside of the NHS.
- Have a good understanding of Trust policies and procedures
- Have experience of supporting executive level Project Boards
- Awareness of programme and project management disciplines
- Experience in leading or developing a team of Bas
- Experience of leading a team
- Experience supporting service improvement projects with business analysis
- Experienced working in a complex organisation
- Experience in translating business requirements into technical specifications
Skills
Essential
- Be competent with the Microsoft Office Suite
- The ability to influencing, agree and communicate process and systems changes with stakeholders
- Ability to communicate verbally and in writing both clearly and concisely
- Skilled at Requirements Gathering
- Ability to prioritise and organise own work effectively and work on own initiative
- Skilled at analysing and resolving complex IT issues
- Skilled a research and the evaluation of new systems and technologies
Desirable
- Ability to gather and analyse system requirements
- Skilled influencer, able to present opportunities / issues effectively
Person Specification
Qualifications
Essential
- Master's Level or equivalent qualification / experience including courses in systems design, business analysis, or systems engineering
Desirable
- Hold or be working towards the BCS International Diploma in Business Analysis.
- Hold a current recognised project management qualification, preferably PRINCE2 Practitioner or equivalent experience in project management techniques.
Knowledge
Essential
- Specialist knowledge across range of systems and process analysis procedures and techniques underpinned by theory
- Knowledge of specific areas, acquired through degree or equivalent experience or training.
- Knowledge of business improvement and customer service principles
- Working knowledge of project scope documents
- Knowledge of process / experience aping techniques
- Knowledge of data protection, security and confidentiality issues
- Have good experience of Product Management: o Requirements gathering o Business Process Modelling o Conversion of business requirements to functional requirements o Creation of user stories and user cases
- Have experience of analysing and documenting multiple complex systems and processes.
- Have experience of communicating complex processes with a strong focus on detail
- Have experience of inter-agency working involving multiple and diverse partners.
Desirable
- Experience of analysing and documenting needs and processes in other organisations of similar size and complexity within or outside of the NHS.
- Have a good understanding of Trust policies and procedures
- Have experience of supporting executive level Project Boards
- Awareness of programme and project management disciplines
- Experience in leading or developing a team of Bas
- Experience of leading a team
- Experience supporting service improvement projects with business analysis
- Experienced working in a complex organisation
- Experience in translating business requirements into technical specifications
Skills
Essential
- Be competent with the Microsoft Office Suite
- The ability to influencing, agree and communicate process and systems changes with stakeholders
- Ability to communicate verbally and in writing both clearly and concisely
- Skilled at Requirements Gathering
- Ability to prioritise and organise own work effectively and work on own initiative
- Skilled at analysing and resolving complex IT issues
- Skilled a research and the evaluation of new systems and technologies
Desirable
- Ability to gather and analyse system requirements
- Skilled influencer, able to present opportunities / issues effectively
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
