The Newcastle upon Tyne Hospitals NHS Foundation Trust

Admissions/Waiting List Manager

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Job summary

This is an exciting opportunity for an enthusiastic, highly motivated and forward thinking individual to develop a central waiting list team and undertake the role of Admissions/Waiting List Manager within The Family Health Board at the Newcastle upon Tyne Hospitals NHS Foundations Trust. This role will be based in The Great North Childrens Hospital (GNCH).

The post holder will have a pivotal role in establishing the centralized waiting list team, which will be responsible for ensuring maximum efficiency of allocated elective paediatric theatre lists, managing waiting times alongside clinical priority and effective coordination of elective admissions across the GNCH.

The sensitivity around clinical and management priorities will require the post holder to work with and have the confidence of Consultants and Clinical Board Managers. Information management and data quality is essential to ensuring effective management of waiting lists.

Interview Date18/09/2023
37 Hours 30 Minutes/Week
You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.

Main duties of the job

The post holder will develop a centralized waiting list service which will work closely with the existing secretarial teams and will be responsible for the efficient use of beds ensuring that all elective / urgent admissions are admitted in a timely fashion and that no elective patient breaches the guaranteed maximum waiting time. The post holder will need to work closely with other waiting list teams / clinical boards to ensure effective elective planning across GNCH.

The post holder is also responsible for implementing and managing all Government targets relating to paediatric patients in GNCH. These include reduction in cancelled operations, management of delayed discharges, booking systems and contribution to the patient choice agenda. Consequently the post holder plays a key role in the achievement of all waiting list targets within the Directorate.

In time the post holder will ensure appropriate delegation of work between team members and offer training and line management support in alignment with HR policies and procedures.

About us

Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with over 18,000 staff and an annual income of £1 billion.

We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.

We're also proud to be the second largest provider of specialised services in the country. This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.

Our staff oversee around 1.84 million patients 'contacts' each year, delivering high standards of healthcare.

Please see attached information on what Staff Benefits we have to offer at our Trust.

We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people's race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.

Date posted

30 August 2023

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

317-2023-33-071

Job locations

Royal Victoria Infirmary

317 02 Royal Victoria Infirmary

NE1 4LP

Job description

Job responsibilities

To effectively facilitate the admission of elective and urgent paediatric
Patient referrals, ensuring that patients are admitted according to clinical priority and that all relevant Government targets are achieved
To ensure effective theatre utilisation and minimal cancellation / Was not brought rates

Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate.The method of payment is a salary deduction from your first months pay.

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

Job description

Job responsibilities

To effectively facilitate the admission of elective and urgent paediatric
Patient referrals, ensuring that patients are admitted according to clinical priority and that all relevant Government targets are achieved
To ensure effective theatre utilisation and minimal cancellation / Was not brought rates

Person Specification

Qualifications & Education

Essential

Educated to NVQ level 4/HND level or equivalent experience plus previous NHS experience

Desirable

Relevant degree

Knowledge & Experience

Essential

Previous experience of working with people
Change management experience

Desirable

An understanding of PAS system
Knowledge of bed management
Understanding of NHS and its current waiting list polices

Skills & Abilities

Essential

Basic IT skills
Ability to work well under pressure
Excellent communication and organisational skills
Good intuition

Person Specification

Qualifications & Education

Essential

Educated to NVQ level 4/HND level or equivalent experience plus previous NHS experience

Desirable

Relevant degree

Knowledge & Experience

Essential

Previous experience of working with people
Change management experience

Desirable

An understanding of PAS system
Knowledge of bed management
Understanding of NHS and its current waiting list polices

Skills & Abilities

Essential

Basic IT skills
Ability to work well under pressure
Excellent communication and organisational skills
Good intuition

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information