Job summary
Do you enjoy helping to develop and improve people's skills and knowledge within IT?
Do you have a passion for working with a diverse and unique workforce?
Are you enthusiastic in imparting your knowledge using wide variety of technologies?
If so, an opportunity has arisen for a Senior IT Trainer to join our successful and established IT Training team based within the IM&T Directorate.
As a Senior IT Trainer you will deliver training for new and existing IT systems using multiple methods of delivery from large lecture theatres to individual sessions to virtual delivery.
Alongside delivering training you will support end users remotely or in their place of work which can include offices, wards, theatres, clinics to name but a few.
You will also liaise with project teams to coordinate training of new IT systems.
- Interview date: 13th April 2023
- Standard working hours: 37 Hours, 30 Minutes/Week.
- Flexible working arrangements are available.
- You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate.The method of payment is a salary deduction from your first month's pay.
Main duties of the job
- We are looking for a highly driven candidate with excellent communication and interpersonal skills with a high level of classroom delivery experience.
- Please refer to the Job Description and Person Specification for all essential and desirable criteria required for the role.
About us
Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with over 18,000 staff and an annual income of £1 billion.
Rated 'Outstanding' by theCQC for the second consecutive time in 2019, we have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.
We're also proud to be the second largest provider of specialised services in the country. This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.
Our staff oversee around 1.84 million patients 'contacts' each year, delivering high standards of healthcare.
We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people's race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.
Job description
Job responsibilities
Key Responsibilities:
- Deliver training sessions on clinical and non-clinical systems, this may be via a traditional classroom/lecture theatre setting or via remote/virtual sessions
- Develop new training courses in conjunction with the project teams as new systems are introduced or current systems are upgraded
- Provide support to staff either in person or remotely
- Develop training and support materials using a variety of different media including videos, handouts, e-learning materials
- Liaise with project teams for new system
- Coordinate work programmes for IT Training Officers
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Job description
Job responsibilities
Key Responsibilities:
- Deliver training sessions on clinical and non-clinical systems, this may be via a traditional classroom/lecture theatre setting or via remote/virtual sessions
- Develop new training courses in conjunction with the project teams as new systems are introduced or current systems are upgraded
- Provide support to staff either in person or remotely
- Develop training and support materials using a variety of different media including videos, handouts, e-learning materials
- Liaise with project teams for new system
- Coordinate work programmes for IT Training Officers
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Person Specification
Qualifications
Essential
- Degree plus post graduate diploma or equivalent qualification / experience
- English Language GCSE 4 or above or equivalent
- Level 2 IT applications qualification (e.g., ECDL).
- Formal teaching qualification e.g., C&C 6730, CIPD Cert in Teaching Practice.
- PRINCE2 (Practitioner) or equivalent Project Management experience.
Desirable
- Advanced Teaching qualification e.g., Certificate of Education.
- IT Training qualification e.g., TAP.
Knowledge
Essential
- This challenging post will require the post holder to have a successful track record of contributing to the delivery of complex programmes of training and technology-based change leading to realisation of benefits, ideally in an NHS environment
Desirable
- Experience of assessment processes and procedures to meet education programme validation requirements and development of learners.
- Experience of Cerner Millennium applications (PM Office, Scheduling Appointment Book, FirstNet) or Specialist Cerner applications qualification e.g., Cerner Millennium Certified Consultant.
Skills
Essential
- Advanced IT skill sets e.g., Microsoft Office Specialist (MOS) or working towards.
- Ability to converse fluently, logically and confidently with a wide range of levels of staff
- Excellent interpersonal skills.
- Effective organisational and co-ordination skills, combined with an ability to work to deadlines under pressure
- Analytical skills including the ability to handle numerical data and statistics
- Ability to use initiative and work flexibly, without direct supervision.
- Ability to lead and work well as part of a team.
- Negotiating and problem-solving skills.
Person Specification
Qualifications
Essential
- Degree plus post graduate diploma or equivalent qualification / experience
- English Language GCSE 4 or above or equivalent
- Level 2 IT applications qualification (e.g., ECDL).
- Formal teaching qualification e.g., C&C 6730, CIPD Cert in Teaching Practice.
- PRINCE2 (Practitioner) or equivalent Project Management experience.
Desirable
- Advanced Teaching qualification e.g., Certificate of Education.
- IT Training qualification e.g., TAP.
Knowledge
Essential
- This challenging post will require the post holder to have a successful track record of contributing to the delivery of complex programmes of training and technology-based change leading to realisation of benefits, ideally in an NHS environment
Desirable
- Experience of assessment processes and procedures to meet education programme validation requirements and development of learners.
- Experience of Cerner Millennium applications (PM Office, Scheduling Appointment Book, FirstNet) or Specialist Cerner applications qualification e.g., Cerner Millennium Certified Consultant.
Skills
Essential
- Advanced IT skill sets e.g., Microsoft Office Specialist (MOS) or working towards.
- Ability to converse fluently, logically and confidently with a wide range of levels of staff
- Excellent interpersonal skills.
- Effective organisational and co-ordination skills, combined with an ability to work to deadlines under pressure
- Analytical skills including the ability to handle numerical data and statistics
- Ability to use initiative and work flexibly, without direct supervision.
- Ability to lead and work well as part of a team.
- Negotiating and problem-solving skills.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
