Job summary
A new post has opened up within the Pharmacy Homecare Team that will help support growth within the Homecare Pharmacy Service.
As a Senior Clerical Officer, you will be responsible for supporting the team whilst we undertake the addition of new drugs, which will deliver significant savings to the Trust. A practice that will hopefully lead to continued growth including being able to take on new services as more effective therapies become available.
The aim is to facilitate growth across our services whilst maintaining an equilibrium and stability across our existing Homecare Services.
- Interview Date 28/08/2023
- Full and part time hours available
- You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.
Main duties of the job
- Maintain the high standard of administrative work when carrying out routine homecare procedures.
- Support and deliver digital improvements that enhance and streamline our existing practices.
- Ensure procedures are updated and adapted in-line with developing practice with a view to more efficient and succinct recording of patient deliveries, ordering, invoices and prescription management.
- Analysis of financial data to ascertain trends and pick out anomalies, whilst being able to formulate the best route of resolving them.
- Work as part of the wider Homecare team to form a cohesive unit that strives for excellence and positivity reflective of our dedication to patient care.
- Form effective working relationships with internal NHS staff as well as those external to our Trust who are part of our third-party providers.
- Engage in and contribute to group discussions relating to the Homecare service. Advising of how improvements can be made, where potential pitfalls may exist and suggesting how they can be avoided.
- Supporting the Senior Homecare Team with credit control resolution, timely reconciliation of invoice payments as well as effective analysis of current financial statements held between our Trust and our providers.
About us
Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with over 18,000 staff and an annual income of £1 billion.
Rated 'Outstanding' by theCQC for the second consecutive time in 2019, we have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.
We're also proud to be the second largest provider of specialised services in the country. This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.
Our staff oversee around 1.84 million patients 'contacts' each year, delivering high standards of healthcare.
Please see attached information on what Staff Benefits we have to offer at our Trust.
We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people's race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.
Job description
Job responsibilities
- To supervise and carry out all necessary procedures relating to the purchasing, receipt charging and invoicing of all commercial home delivery of medicines and associated sundries on a daily basis for the Trust.
- To manage the workload of the pharmacy office in the absence of the Pharmacy Homecare Manager.
- To support with allocation of workload related to future services that the Homecare Team will be undertaking.
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate.The method of payment is a salary deduction from your first months pay.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Job description
Job responsibilities
- To supervise and carry out all necessary procedures relating to the purchasing, receipt charging and invoicing of all commercial home delivery of medicines and associated sundries on a daily basis for the Trust.
- To manage the workload of the pharmacy office in the absence of the Pharmacy Homecare Manager.
- To support with allocation of workload related to future services that the Homecare Team will be undertaking.
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate.The method of payment is a salary deduction from your first months pay.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Person Specification
KNOWLEDGE
Essential
- Knowledge of the full range of office procedures gained by practical experience and by competency based in-house training
- Awareness of the importance of Health and Safety in the workplace
Desirable
- Knowledge of pharmaceutical terminology
SKILLS
Essential
- Good organisational skills
- Good oral and written communication skills
- Excellent customer care skills
- Numerate and accurate and able to maintain these skills in a busy environment
- Excellent keyboard skills
- Computer literate
- Able to follow written procedures
- Able to act on own initiative
- Ability to use standard office equipment e.g. telephone / fax machine
Desirable
- Previous experience in collating and presenting information in Excel report format
- Previous experience of dealing with the JAC pharmacy system
EXPERIENCE
Essential
- Previous experience in a customer care environment
- Significant experience of working in a hospital purchasing environment
- Previous experience of working with a live stock control computer system
Desirable
- Previous experience in a hospital or retail purchasing environment
- Previous experience of EDI
QUALIFICATIONS
Essential
- GCSE grade 4 or above or equivalent in English and Mathematics or previous relevant experience
- ECDL or equivalent
Desirable
- NVQ level 2 in Business Administration or previous relevant experience
Person Specification
KNOWLEDGE
Essential
- Knowledge of the full range of office procedures gained by practical experience and by competency based in-house training
- Awareness of the importance of Health and Safety in the workplace
Desirable
- Knowledge of pharmaceutical terminology
SKILLS
Essential
- Good organisational skills
- Good oral and written communication skills
- Excellent customer care skills
- Numerate and accurate and able to maintain these skills in a busy environment
- Excellent keyboard skills
- Computer literate
- Able to follow written procedures
- Able to act on own initiative
- Ability to use standard office equipment e.g. telephone / fax machine
Desirable
- Previous experience in collating and presenting information in Excel report format
- Previous experience of dealing with the JAC pharmacy system
EXPERIENCE
Essential
- Previous experience in a customer care environment
- Significant experience of working in a hospital purchasing environment
- Previous experience of working with a live stock control computer system
Desirable
- Previous experience in a hospital or retail purchasing environment
- Previous experience of EDI
QUALIFICATIONS
Essential
- GCSE grade 4 or above or equivalent in English and Mathematics or previous relevant experience
- ECDL or equivalent
Desirable
- NVQ level 2 in Business Administration or previous relevant experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
