Clinical Administrator

The Newcastle upon Tyne Hospitals NHS Foundation Trust

Information:

This job is now closed

Job summary

The successful candidates will join Clinical Board 2 which includes Neurosciences, Trauma & Orthopaedics, Plastic Surgery and Newcastle Eye Centre.

  • Interview Date: 26 July 2023
  • Full Time and Part Time available
  • You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy

Main duties of the job

These roles involve working closely with medical and nursing staff. Post holders will be required to provide an efficient administrative service to the clinicians and their teams. The ability to work independently and follow the policies and procedures for your department is essential. The successful candidates will be able to demonstrate excellent communication skills, flexibility, reliability and must have an organised approach to work.

These roles have lots of variety and ad-hoc demands and post holders must possess excellent time management and planning skills. These positions provide the opportunity to work within a very supportive and welcoming team and to further develop existing knowledge and skills. Previous administration/secretarial experience in an NHS environment is preferred but not essential as full training will be given.

About us

Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with over 18,000 staff and an annual income of £1 billion.

Rated 'Outstanding' by theCQC for the second consecutive time in 2019, we have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.

We're also proud to be the second largest provider of specialised services in the country. This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.

Our staff oversee around 1.84 million patients 'contacts' each year, delivering high standards of healthcare.

We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people's race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.

Date posted

12 July 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year pro rata / per annum

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

317-2023-CA-B2-J

Job locations

Trustwide

317 Trustwide

NE7 7DN


Job description

Job responsibilities

  • Working within a team of administrative staff to provide a comprehensive support service to Consultants, Medical Staff and other clinical members of their team e.g. Specialist Nurses and Therapists
  • Communicates with patients regarding appointments and admissions at the request of the medical team
  • Provide cover for Team Leader within your administration team as required
  • Cover Clinical Administrator posts Trust wide as required

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

Job description

Job responsibilities

  • Working within a team of administrative staff to provide a comprehensive support service to Consultants, Medical Staff and other clinical members of their team e.g. Specialist Nurses and Therapists
  • Communicates with patients regarding appointments and admissions at the request of the medical team
  • Provide cover for Team Leader within your administration team as required
  • Cover Clinical Administrator posts Trust wide as required

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

Person Specification

Qualifications & Education

Essential

  • Level 3 qualification in administration or equivalent/relevant experience in administrative role(s)
  • English qualification at Level 2 (GCSE Grades 9-4 or A*-C, or Functional or Key Skills at Level 2)
  • Maths qualification at Level 1 (GCSE Grades 3-2 or D-F, or Functional or Key Skills at Level 1

Knowledge & Experience

Essential

  • Experience of secretarial/administrative procedures

Desirable

  • NHS Administration/Secretarial experience
  • Knowledge of medical terminology

Skills & Abilities

Essential

  • IT Skills to include MS Office software packages e.g. Microsoft Word, Excel, Outlook and PowerPoint

Desirable

  • Working Knowledge of NHS Systems e.g. eRecord, System One

Values I Behavioural I Attitudes

Essential

  • Understanding of confidentiality
Person Specification

Qualifications & Education

Essential

  • Level 3 qualification in administration or equivalent/relevant experience in administrative role(s)
  • English qualification at Level 2 (GCSE Grades 9-4 or A*-C, or Functional or Key Skills at Level 2)
  • Maths qualification at Level 1 (GCSE Grades 3-2 or D-F, or Functional or Key Skills at Level 1

Knowledge & Experience

Essential

  • Experience of secretarial/administrative procedures

Desirable

  • NHS Administration/Secretarial experience
  • Knowledge of medical terminology

Skills & Abilities

Essential

  • IT Skills to include MS Office software packages e.g. Microsoft Word, Excel, Outlook and PowerPoint

Desirable

  • Working Knowledge of NHS Systems e.g. eRecord, System One

Values I Behavioural I Attitudes

Essential

  • Understanding of confidentiality

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

The Newcastle upon Tyne Hospitals NHS Foundation Trust

Address

Trustwide

317 Trustwide

NE7 7DN


Employer's website

https://careers.nuth.nhs.uk/why-us (Opens in a new tab)


Employer details

Employer name

The Newcastle upon Tyne Hospitals NHS Foundation Trust

Address

Trustwide

317 Trustwide

NE7 7DN


Employer's website

https://careers.nuth.nhs.uk/why-us (Opens in a new tab)


For questions about the job, contact:

Outpatients and Admin Services Lead

Leanne Chambers

LEANNE.CHAMBERS3@NHS.NET

01912829020

Date posted

12 July 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year pro rata / per annum

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

317-2023-CA-B2-J

Job locations

Trustwide

317 Trustwide

NE7 7DN


Supporting documents

Privacy notice

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